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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 16,029 reviews
  • Rated 5 out of 5 stars

    Awesome tool to control HVAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for all three floors at my house. I love that you can control all systems from the iPhone App. This tool also connects to the security camera feature. This helps me monitor when I'm away. My electricity bills have also dropped dramatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak to ease of install, as we just had our electrician install it. I love that it is easy to use for our kids as well, and shows weather. I'm still watching it to see if it "learns" our behavior and starts adjusting temperature automatically. Still too early to tell. The phone app to control it seems fine, but nothing special. I'll be looking to see how far away I can get from home and still control it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest thermostat. Simple to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain to setup but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to set up my 4 wire thermostat using the online utility. I called Nest support and the support specialist was very apologetic and helpful but was unable to resolve my issue after more than an hour of effort. He finally concluded that it was bad and sent me a replacement. This time I called a Nest recommended technician to install it. He initially had the exact same problem I did. I told him it was a heat pump, so he wired it differently than the instructions and it worked. When I was ready to install the second one, I looked at what he did, combined with what I found online, and successfully installed the 5-wire thermostat myself. After surviving that struggle I am now happy to report that they both work very nicely and I have received my rebates from the power company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way to go Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Thermostat to help me better control my A/C and utility bill. What I discovered was a easy system to use and control on the go. It’s so smart it learned my patterns and started adjusting the Temperature for me. It can understand when you’re gone and set things up for that. The app is simple and it also works with all my Nest products. I’m sold on Nest!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Nest, wish it worked longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a Nest Thermostat that I had purchased about 2 years ago. Love the interface and the app is slick. Functionality is great being able to control the HVAC from anywhere. I'm just hoping that the first one I had was a lemon to stop working after less than 2 years. We'll see how it goes with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install yourself. A lot of convenient options and programs itself just by you turning up the heat and turning down the heat in the long run it'll pay for itself highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to check my thermostat when i am out of my home! It was so simple to change out and install! Having instant access to my ac even when i am not home is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat Hands Down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a 2nd Nest Thermostat since my house has two independent HVAC systems one for upstairs and one for downstairs and this has been the greatest smart device I ever purchased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than our traditional thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I picked this thermostat up when we were installing Smart Home Alexa. This has been turned out to be and easy way to control temperature with voice, and works so much better compared to our traditional thermostat. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so Impressive. There are some that are larger but too much. All I need is it to illuminate upon my approach and still can be set to show weather or etc. I like the stainless one the best . Even my electrician was impressed while installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realy easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. I replaced two perfectly good programmable thermostats so I was nervous I was wasting $$$$. I'm impressed. Well built. Great packaging. Easy to set up. App works great. I even got a $100 rebate from my gas company. I highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is nothing negative about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing negative about it. Just have to get used to it. It’s called “learning thermostat”. You can let it learn of your pattern or have under your full control, locally or remotely through your cell phone!!! Nice product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Reliable and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the features but allows you to control temps. Won’t make you stick to a schedule if you don’t want and won’t tell you what to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the thermostat is easy to use, it helps save money on natural gas. However, the installation is another story. The support website does not mention that for some old HVAC system you don't need to connect a C wire to this Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. So elegant and sharp looking beyond functionality. This is my 2nd nest, this time in white. Blends in nicely with me white wall. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning thermostat is the way to go! It learns your usual settings in a short amount of time, and makes a noticeable impact on utility bills. I can control temperature settings from anywhere! I highly recommend it to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Modern and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works very well and fits in perfectly with our modern design intentions. It has a motion sensor. The only misleading thing about this is that it is a little smaller than shown in pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fairly simple and it immediately learns your activity just after a day or two of using the thermostat. Using the eco mode saves on energy usage, also. It’s definitely worth the splurge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very vice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really good thermostat and it is very easy touse

    I would recommend this to a friend
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