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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 16,031 reviews
  • Rated 4 out of 5 stars

    Great product, messy app install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works wonderfully……..when you can finally navigate the two apps required to operate and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Nest thermostats. I had the previous generation in our old house and bought a new pair for our new one. Love the ease and convenience. Look forward to incorporating into my Control4 system and using with Amazon Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Digital smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd nest thermostat purchase. Great digital smart thermostat. It is easy to install and very intuitive to program and begin to manage the energy use of the house. I also like that I can sync multiple nests in the house together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, installation was straight forward.Nest devices are easy to set up and sync well with other nest devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the learning features of the devise. It is also extremely nice that it will turn down the heat automatically when you leave the house and recognizes to turn it back up when you get back. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the original Nest thermostat. This one works great and the black collar looks nice as well. Hopefully this last for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my home and installed it myself. Nest online help was very helpful and made the process very simple. Love being able to control the temperature from my phone and that the nest learns our habits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars but I still have not figured it out completely. I can’t get the app to work and when I program a schedule (for when I won’t be home) to keep it warmer in the house I don’t seem to do it correctly. BUT my electric bill has gone down since I’ve installed it. Yes, I was able to instal it by myself even with knowing nothing about electricity or whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, performs even better!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and straightforward, even without reading the instructions. Very intuitive. I love the feature, that you go by and the thermostat senses you and the display turns on and shows the stats. Waiting for all the upgrades in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great now!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and straightforward, even without reading the instructions. Very intuitive. I love the feature, that you go by and the thermostat senses you and the display turns on and shows the stats. Waiting for all the upgrades in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions made it a straight forward install, and it even comes with a compact screwdriver. Provides options for installing on a plate or simply as the dial. Super easy to set up on WiFi and to actually use. Even my wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far. Have not had any issues with it and it was easy to set up. I did not install it but could have if I did not have the technician install when I got our furnace replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, easy to configure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy out of the box, and using the app lets you see videos of installation easily on a mobile device. Setup is close to automatic, and making changes is easy to do from the app or the Web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were good. Our house was built in 2002 part Natural Gas part Electric. Just followed step by step, my son & I installed the new thermostat, did light touch up paint where the old thermo was before the new one went in. And everything is just fine, and I'm not an A/C man nor an electrician.. Got the Nest app on our phones an set everything. We will see in time IF it save us any $$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and has a lot of functions ordinary ones don’t. It is also compatible with the rest of my smarthome, so I can control the AC on the go or with voice control. I have, however, encountered a few issues that prevent a 5 star review. First, it has not saved me any money on electricity, and I have had the product for a year now. This may be due to the fact that I already had good habits of turning my AC up when I left. Second, Amazon Alexa can not always connect to the Nest to control. Sometimes, the “Alexa” just can’t understand me, which is not Nest’s fault, but other times it cannot find it due to connectivity problems. I am very tech savy, so this was not an installation flaw on my part. Third, Nest automatically turns off for away mode based off lack of movement in the house. This means if I don’t go into my laundry room, it just kicks off. I have woken up in a pool of sweat a few times as a result. I really wish Nest was smart enough to sense my smartphone’s presense like some other products. Overall, I still enjoy this product more than many I have purchased, but in 2 or 3 years, I believe there will be a significantly better product on the market that may make me wish I waited to upgrade. For now, though, this is the best thermostat I know about (though I admittedly have not looked at the ones that came out in the last year).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive ... Brilliant Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't make a habit of dropping over $200 on a Thermostat ... but after getting my first Nest Thermostat for the downstairs ... and seeing how well it worked and the high quality build ... I bought a second Nest for the upstairs bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a great addition to any home. It’s easy to use and the smart technology works well with an iphone. Looks very clean on the wall. This is the 2nd one I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a must have in every home. Being able to control your homes temp from anywhere is an amazing thing. This one addition to your smart home will make you want to make everything in your home smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had long enough to assess energy savings, but so far seems to be doing its job. Easy installation and relatively easy to set up. If you buy it get the temp sensors for other rooms. Ability to target has been a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow - such a great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smart thermostats from Honeywell and they're great, but the Nest is at another level. Easy to set up and use right out of the box, but I did have a professional install the wiring. I love it

    I would recommend this to a friend
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