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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 16,029 reviews
  • Rated 5 out of 5 stars

    A Must for Every Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Nest thermostat. Being new to full home automation having this thermostat is a must and we can't believe we went this long without one. It will be interesting to see how what if any, the learning feature lowers our bills.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I got a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the thermistat after reading reviews. Installed and thermostat worked for a week. Woke up at 2 in the morning to a chilly house. Furnace was off. Called Nest and spent two hours on the phone with them trouble shooting. I was impressed with how much they helped. The internal battery was dead and the tech determined that it was because my router was conttantly pinging it keeping the radio on. I hadn't seen my router on the list of incomparable devices but he thought it was. We decided to try charging the battery using the USB port for a day and seeing if it started working. I installed an old thermostat in the intermediate. When I tried it a couple days later the battery was still dead. I didn't have time to mess with it so just returned it to Best buy. A couple days later a senior Nest tech called to ask about it. He said my router was comparable and that given the battery wouldn't charge the charging circuit was bad. I was actually very impressed with the service team. I will probably try another Nest thermostat when I get the time. While working it performed well. I had it connected to our Logitech Harmony system and it worked well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews, I finally settle on the Nest 3. Simple installation and set up. Has learned my family's routine and changes temp based upon it. Love the fact I can turn the temp up when driving home from vacation so it's nice and warm when we get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple "Smart" Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd and 3rd Nest smart thermostat. These are great if you want a "smart" thermostat but don't need a ton of fancy customizations. Install was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves on heating costs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well to monitor central heating and is very handy for remote wifi control. It wasn't easy to install. Luckily a friend had experience with it and knew where the wires went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old thermostat was 25 years old and decided to get the Nest Thermostat. So glad we did can adjust temperature on my app a big plus when coming home after a vacation or late at night. No more coming home to a hot or cold house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it easy to use and saves me time and money.. my housexis always at the right temperature..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an ecobee 3 and a nest for over a year. Was having issues with the ecobee and knew without a doubt that I was only going to go with nest. They’re a lot easier to program and love how it learns your habits as time goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first digital thermostat for a central air home. It is really nice and lots of feature. I wish there is option to turn off on the scheduler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest learning thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and configure. Would definitely recommend. Makes changed and scheduling easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a girl thats not too handy in the house and I was able to set this up super easily!! I love it! I haven’t seen much savings yet but I’m hoping it helps as it starts getting our patterns. So far I’m very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking, expensive thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Could be better with Matter support so it would work with Apple Home. Google's cheaper thermostat supports Matter, no reason this one shouldn't. It has all the necessary hardware for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Less thing to worry about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! You just basically leave it alone and it learns. And if you don't like the temperature it chooses, based on your usage, just adjust it manually or through Alexa or the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a newer home, so the installation went quite smooth. The Android app works well and was easy to connect to Nest. The app is very nice where you can adjust temperature, set schedules, turn on fan schedule, and see usage history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't write Reviews but this is one of the Best investment i have ever did for my home. It pays for itself save money and Energy and convenience of Controlling the Heat and Cool from my Cell phone is awesome A Must buy for Any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't love this product enough. And it makes me want to update all the electronics/services in my home. Love being able to turn up my heater from my bed. And love keeping track of my habits (heating and cooling) and how that affects my utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, setup, and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been wanting a Smart Thermostat for a while. When we finally made the jump we couldn’t have been happier. I was worried about setup and install but it was sooo easy. I would recommend this to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new home has 2 zones and this second Nest thermostat works beautifully with both my girlfriend and my smartphones. Additionally this thermostat functions with our Amazon Echo so voice commands from the kitchen control the thermostat. Beautiful equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. Easy and quick installation. Love being able to control remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy thermostat to control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. Provides my home a smart way to control the AC and heat both at home and through the app while traveling.

    I would recommend this to a friend
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