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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 16,031 reviews
  • Rated 4 out of 5 stars

    While I do love the concept...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ac is currently not working after installing my Nest only two months ago... I've read online in different forums about other people experiencing the same problem as me, almost as if this unit fries the connector which tells your ac to turn on/off. My power bill was double the usual this month as I discovered this issue. Will be troubleshooting with Nest. Recommend professional install...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE our new Nest Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the BEST buys we have made! Using it in conjunction with the Google Home and Google Mini, we don't have to constantly get up to check the thermostat to see what it is set on and why it is too hot or too cold in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST is worth investing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased Nest Thermostat. It is very easy to control and monitor the temperature. Wi-Fi feature is nice added feature where we can control the temp remotely esp during hot/winter days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old beat up thermostat in our condo and it just wasn’t cutting it any more. After researching different types of smart thermostats, this one came out on top for us and we have been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Wireless Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was everything reviews said it would be - it's easy to install, functions great, and having the ability to see and control my AC unit in realtime is helping me make up the purchase price quickly. I've already seen a drop in my electricity bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Delivers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new thermostat. Very easy installation, took me about 15 min, with a guided step by step. And then the setup was even easier because it picks everything up so quick down to the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Links in to google home seamlessly. Easy to install. It's expensive so luckily, I got a rebate from my utility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use this thermostat with our Alexa ... it makes it easy to change & check in on the temp in our home. We haven't really used the "Learning" features of this product yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work and was easy to install. I could use better feedback via the app as to its progress in optimizing schedule. Connection via wifi to Google Home is somewhat less than optimal. I can tell it to change temperature but it didn't recognize my command to set to "Away" when we left he house. It recognized both phones leaving the house one time but not another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is smart and save energy. Now I am greener.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is very easy to install. I already installed 2 units in my home. It took me average 15 min. to installed and programs on each unit. I will put one in my vacation home this summer 2016.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been out of town for 3 weeks, and turned off the thermostat when we left. when we boarded the plane to come home we turned on the system and the house was cool when we arrived home. Best purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great! And installation was easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about an hour to install two of them and I am not a handy man! I read the installation instruction on the Nest website. The setup was also very simple. We have them connected to the Google Home and they have been working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Well made. Easy use. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Bought this one to replace an older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to start setting up a smart home. Easy to install and easy to operate. Love that you can set it and forget about it. No need to constantly change temperature settings in your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for two level home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have two stories, we have two units. This allows us to control the different zones and set it while we are enroute to the house to cool or to warm it based on the need. Its great and was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my nest. It’s very easy to use as I connected it to my phone my wife and I control it from anywhere we are. Turn the AC on before we get home or put it on eco mode when we’re not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thermostat has worked excellently and paired well with the rest of my Google devices. Hopefully as it continues to learn my setting-patterns, it will be less manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't touched a thermostat two months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much I can add to this that hasn't already been said. It's a great product, super easy to install, and extremely easy to use and program. I haven't even had to physically touch a thermostat in two months now. It's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple "Smart" Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd and 3rd Nest smart thermostat. These are great if you want a "smart" thermostat but don't need a ton of fancy customizations. Install was easy.

    I would recommend this to a friend
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