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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 16,031 reviews
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product, looks nice on the wall and keeps good statistics on use. I did not install this myself; however found the app easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the handiest person, but was still able to understand the install. I have been using the thermostat for a month now and would definitely recommend it. App is great and I know it's saving me money which is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best technology to have. I can control the temperature in my house any where. The best part the Nest actual remember your comfort level and adjust automatically!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part of our move to a 'smart' home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Ecobee in our previous home and decided to go with the Google Nest products in our new home. This was extremely easy to install. We've only had it for a few days now, but so far so good. Previous reviews I've read says it's supposed to save you in energy costs over time.. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to control my thermostat from my phone and away from home is gamechanging! No more worrying about overworking the HVAC system. Perfect for the environmentally conciencius and money saver over the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek good looking thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest has a winner here! It was easy to install and the Google Nest app walked me through the entire setup. We have had it for 2 months now and it is working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks amazing, great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this thermostat. The only thing that I didn't particularly like is the learning feature, it felt like it would make it too cold when it thought it was too hot. I have been having to manually change it so that I don't get too cold. Everything else works amazingly. Integrates really well with Google Assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a money saver. You can pre set your temps, and I knows what you aren’t home and goes into an eco mode so it saves even more in heating and cooling costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 1st Gen works very well. It gets trained while you make adjustments and an energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Great way to regulate the heat in your house in an efficient way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. This is my second of this generation not a replacement just in addition too. Great to be able to control the upstairs thermostat from little prying hands that want to see how cold they can make it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 5 minutes to install. Put the app on my phone and away I went. Very simple to use. I'm a big fan so far. I also love changing the heat from my bed using my phone, instead of having to go to the hallway.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Utterly amazing. this thing works like a charm and there is no competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Had hard time figuring the wire diagram online, but its due to not knowing the correct AC unit specifications. After finding out and following the online schematic, it work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well remotely. I have this installed on a vacation home and have had any issues with it. Now I don’t worry with forgetting to leave the AC or heater on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good directions easy to install and set up , was surprised by how many features are built in as well as how it learns your schedule. in addition the discounts you can get from your electric company provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd nest in 3 years.. The first one died and nest replaced it the next one the backing plate stopped working and nest is not helping due to covid19 so I bought another one and it’s been about a month but we’ll see... when this thing works it’s great but maybe I have just had bad luck so far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! The representative that talked to me about this product in store was right on so many levels!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was simple to install and easy to set up. It connected easily to my network and I haven't had any issues with it after several months. I would recommend it if you are looking to buy a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other smart thermostat. Love it, so easy to connect and ready to save you money.

    I would recommend this to a friend