Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 16,031 reviews
  • Rated 5 out of 5 stars

    thermostat upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was time to replace thermostat and Nest was a great choice, it learns how we like the house temperature throughout the day and its easy to control remotely via cell app or on device panel. Very easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for my home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest thermostat. I can use the app while away to change the temperature. it also tells me the humidity level for maximum comfort. my only complaint is knowing when I am away. in order to know when you are away, the app requires you to have your location service enabled on your phone. I wish it learned by the movement in my home instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is a great product. As a pet owner, I like being able to modify the temperature remotely. I can also change the temp from my Pebble before getting out of the warm bed on a chilly morning! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the easy display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband installed the Nest and it was very easy to do. Also the program display is so easy to operate. I still need to set it up on my phone to see how it displays there. So far we are happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat has been a great addition to my house and has really saved me some money with the features. I also enjoy being able to set the temp to what I want it to be right from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to installed and easy to used over all good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping it cool

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy shows me what im spending in energy. Its learnef our cool and hot spells in the south!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install - Effective Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids leave the AC on all the time. I am able to check and turn off or set an auto timers remotely or at the device. I can even set when to turn on AC or heat my temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best Jerry, the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best smart thermo on the market, I use them at all my rentals. so easy to manage from a single g home app. pick one up and save money on electric!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest learning Smart Wifi Thermostat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest learning smart WIFI thermostat was a fairly easy install. Its design is so sleek. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can change the house settings with this when i am nowhere near home and i dont have to worry about the family being too hot or too cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy high tech device! Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the unit installed for me so I can't comment on that part. Connection to wifi and phone was simple. Don't really like the auto away function but it can be disabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy temp control...

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this, had a wire issue, called the support line... sent a pic of the set up and they quickly told me which wires to use, works great, using the app with the security and cameras...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up date to Nest

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 tries of getting the Nest installed, we finally had success. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control thermostat remotely . Never need to come home to a hot house in the summer months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving into the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and her family. Sent them all the information on the many things that the nest does. They have been wanting one and reading up on the nest I know they will be excited to put in in their home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but No Hold feature

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes developers are out of touch with reality and live in a closet. This is a great Thermostat with some great features and one annoying flaw. There have been 3 generations and countless software updates, but for some reason they refuse to add a real temperature Hold feature. The only way to "Hold" the temperature if you set up you own schedule is delete your manual schedule. The auto feature is good if you have a routine but if your schedule varies from week to week, or month to month the manual setup is better. If I have people over and they are going in and out of the house I want to set the A/C at a higher setting so my A/C is not constantly running. If you set a new temp it will change at the next scheduled temperature time. The room sensors are also great however you can not adjust the time windows for morning , midday, and Night. I've owned this product (1st and 2nd Gen) for 7 years the Purchase date is the most recent purchase the 3rd gen which incorporates the Sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my smart home.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a some other Google products and this worked perfectly with the routines that I already have. I’m looking forward to seeing the savings on my Duke Power bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learns your schedule

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it does learn, but don't set too high at first use, if you don't want it to learn that temp. I have to continuously adjust the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend