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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 16,031 reviews
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works pretty well—until it doesn’t. I’ve got it set up to come on at 7 am and go off at 9 pm, which it does—most of the time. Every now and then it doesn’t. It’s easy to fix with the app on my phone to manually turn on the heat, but it seems like it should turn on just like it did yesterday. The Best Buy technician didn’t know how to set it up to do what I wanted, so that was frustrating. The thermostat comes with a screwdriver set to aid in installation. The technician was going to keep that until I made a passing comment about how useful it would be at that size. Then he “offered” it to me. It’s mine…came in the box…he should be making sure I received it. I’d do like how easy it is to adjust the temperature from the app, for example when I forget to turn the heat down when I’m away from home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your review. We're sorry to learn that you're experiencing some difficulties with your Nest Learning Thermostat when it comes to setting up a schedule. We'd recommend that you reach out to our support specialists so we can provide you with troubleshooting steps that may improve your experience with setting the schedule of your thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat should be a staple product in any home. The ability to raise and lower the temp in your house from your smart phone is both convenient and saves money. It was easy and inexpensive to have installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from being a sharp looking thermostat and a great investment for your home, we also noticed a sizable reduction in energy consumption the first month after installation. Plus many other useful features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lazy bum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly bought this cause I like tech and I’m lazy. A bit tricky at first but after the install things are working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best smart thermostat out there on the market. this thermostat can learn your schedule within 30 days or you can manually change it however you'd like. It also helps save money on your bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, excellent thermostat that is easy to use via the app and physically by twisting the dial. Setup was easy and has been reliable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Nest for a little over a month now and love having remote access to control the temperature in my home. It took me 8 minutes to install and program. I anticipate a significant savings this month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant upgrade over old thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to give me more control over the temperature in a renovation we’re working on. Already has made a huge difference in the electric bill. Awesome, and totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I can use the app and turn the heater/AC on when I am away from home, to make the home comfortable, for my arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. easy to operate. can turn on before getting home to cool house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and set up, This is my 2nd one , and it replace another other brand unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and set up. I love being able to turn on the AC or fan using my phone from my upstairs office or while laying in bed in the middle of the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, was easy to install and set up. Still learning my schedule but definitely great potential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi controlled thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little learning curve but the unit is convenient and works great. Connected it to Alexa, Siri and via app. Can be super lazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn’t I get this sooner?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device that everyone should have in their home. It’s so easy to use and not very difficult to install. It’s very reliable and adjusting the temp using the mobile app is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Thermostat. It learns your temperature behaviors. The app makes it simple to control your home temp, raising it when you’re gone and lowering it prior to coming back. It saves us money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping electricity and gas costs low. Detects when I’m not home and auto adjusts. Then learns my habits to adjust again just before I get home. Great product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it professionally installed to avoid any mistakes. So far no issues. I feel my ac runs less and my home is easier to monitor and keep cool, even when I’m not home. Works great with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for remote cabin control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own multiples of this unit. Works great with cabin's radiator system. One for upstairs and one for the lower unit both controlled remotely via the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, comes with all tools necessary, including the screwdriver. Easy to follow instructions. Added to my app with the Nest cameras, really like being able to control everything from one place.

    I would recommend this to a friend