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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 16,031 reviews
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so amazing and stylish I’m at a loss for words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son helped me install and set up the unit. Now all I have to do is change using my smartphone app. App provides detailed information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s the small things...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, installation was a breeze. The unit itself, is sleek and well designed. The interface is intuitive. The app is easy to use. On the down side, scheduling from the app lacks a fan-only option. The lack of ability to schedule fan only times, a feature of our previous thermostat, is the reason for a 4 vs a 5 star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and set up. I love being able to turn on the AC or fan using my phone from my upstairs office or while laying in bed in the middle of the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has helped with keeping my electric bill low with the eco mode! Going from a really out dated thermostat to this was the best decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control thermostat remotely . Never need to come home to a hot house in the summer months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and very practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this learning thermostat! 3 days after installed, it was already scheduling the temperatures as per our preference. It has a very nice look also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What to make your house smarter? Get Nest now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off getting a Nest for a good bit. My thought process was something like, "I already have a good thermostat. How much better could the Nest be?" Well I decided to make our home smarter, so I installed 4 mini-Google homes to cover most of the house. When I found out I could link and control the Nest with the mini's I went to BestBuy and got one. Successfully installed the Nest myself. The results? Very very cool! The convenience of adjusting the temperature by voice from anywhere in the house including bed is great! It didn't take Nest long (a few days) to "learn" what our heating & cooling cycles were like and took over automatically. Really like the display on the Nest that lights up as you walk by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries about turning heat down in the evening!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of these for two furnaces. They are working beautifully and if I forget to turn the heat down when leaving, I can turn it down remotely and save on propane. So glad we have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Use it with my alexa. Learns you schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 2 months and its been good so far. I like how the thermostat looks and I like the learning feature it has. As far as the menu though its ok but EcoBee in my opinion has a better looking more user friendly menu. I also prefer EcoBee scheduling system over the Nest. Overall its a good product but could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping it cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy shows me what im spending in energy. Its learnef our cool and hot spells in the south!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, excellent thermostat that is easy to use via the app and physically by twisting the dial. Setup was easy and has been reliable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a second nest thermostat for our in law suit & couldn’t be more satisfied! Packaged with a google mini & I can remotely control the entire house temperature any where at home. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This's thing is amazing! There is nothing bad about it. Good customer service and support. Good savings on my gas bill. Good looking on my wall. This thing knows when I am home and when I am away. It's the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made my life so much easier. I bought a house with stairs and sometimes it is super hot or super cold. I can control the temperature from my phone. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. User-friendly. Great value Best thermostat I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult installing took a little time but figured it out after a while but I must say this thermostat is awesome. A plus for all your upgrades to your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for remote cabin control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own multiples of this unit. Works great with cabin's radiator system. One for upstairs and one for the lower unit both controlled remotely via the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases of 2020. Love being able to control the thermostat from my phone and have set timers for different temperatures throughout the day!

    I would recommend this to a friend
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