Customer Ratings & Reviews

I had been watching this item for a long time before my purchase. When I saw the generation 2 on sale for $199, I was tempted to make the purchase, but when I read the reviews on the generation 2 I decided to go with the generation 3. The installation went well, the directions were sufficient for a novice person to understand. The only difficulty that I experienced was getting the app to work correctly. At the start, the app was unable to connect with the nest unit. Something must've gone wrong with the initial start up process, but after restarting the nest unit, the problem was corrected and I am now able to see my nest unit online.

Recently purchased this during a Black Friday deal and I'm happy I did. it looks attractive in my living room and I could install it without much difficulty. It's too soon to know if I will save money, but it's nice that I no longer have to remember to turn the thermostat down at night and before I go to work. It is expensive, and not NEEDED by most, but if you are into technology and find it for less than MSRP, you will be happy.

This is actually the 3rd NEST thermostat that I have had experience with and ALL of them work perfectly, are extremely easy to set up, and help save money almost immediately. The box contains EVERYTHING that you need for smooth installation. You DO NOT need a professional.

Great Thermostat. Connects well to alexa and is easily controlled. Very easy install looks very clean & modern,

This Smart Thermostat was so easy to install and operate flawlessly. It"ll help you conserve energy efficiently giving you more savings$$$.Worry-free self learning thermostat fully controlled remotely with Alexa or your finger tips. Honestly, I love it!!!

This is a great thermostat and it does exactly what it is supposed to do. I have had lower heat bills and it is great at cycling the temp down during the day and evenings. It has taken a while for me to get used to "turning the heat up remotely" before I go home. You can have it on a program that goes "on" an "off" at certain times but my schedule varies and I travel. Overall, an excellent product and I would buy it again....

Love the sleek modern look and easy to install and use .

Much better than the old style thermostat. 100% certain that this saves us money. It is also is nice to turn up the heat from the phone when returning from travel, etc. Super easy to install if you have a quasi-modern house with heat and AC. I am having difficulty installing one in my other place that just has a boiler and a two wire thermostat. If you pull the cover off of your current thermostat, make sure you have a C wire that will power the nest.

Great thermostat for the home. Bought one for both the upstairs and downstairs. Easy to install and easy to also work via the Nest App. Also happens to be a great looking unit, we got the one with the white band.

Easy to install, works like a dream, and looks so sleek on the wall! Worth the money spent and I even received an instant discount through my electric company to purchase it so I saved a bunch!

Installed this smart thermostat at my parents house and they love it! Easy to install and connect to the WiFi and Nest app. My parents aren't very tech savvy, but this couldn't be any easier for them to use.

I did need help getting this thermostat installed. However, it is easy to use. I like that it can connect to your phone allowing you to remotely turn on your thermostat. This is especially helpful on these recent hot summer days to come back to a cool house. Alternatively, you can set a scheduled timer for the thermostat too.

With some hesitancy, I decided to replace my thermostat with a smart thermostat hoping to save on energy cost. After a partial winter season and one summer season I reviewed my usage to the previous season and delighted to report that my summer usage was down by 18%, and 10% for the partial winter season. There are several variables to consider. So, I'll reassess next season. So far so good! Following the directions and viewing the video I had no difficulty installing the thermostat. It is a nice convenience to have the option to adjust the thermostat using my cell. I am a Nest subscriber and have several Google Nest products with one subscription!

Love the nest thermostat! Wifi is awesome. You can change your temp when your away from home. You get monthly power usage and other info. You can really fine tune the temperature settings and you can have your unit learn your patterns so it will automatically adjust throughout the day.

Very easy to install and has been a great camera for use outside our house. All you need to do is hang the camera and plug into an electrical outlet. Can review clips and live footage on your camera or PC.

this nest thermostat is very easy to use, accurate and looks smart as well. Can change the temperature from my phone which is convenient.

It took me a long time to finally take the plunge and spend this kind of money on a thermostat, but when the local power company offered a substantial credit for installing one, I made the made the move and bought two of them (1 upstairs and 1 downstairs). I figured installation would be a complicated ordeal, but I couldn't have been more wrong. It took about 15 minutes to install and another 15 minutes to set up. I'm amazed at how useful these "little computers" are and how they've helped lower my utility usage in such a short time. It "learns" your preferences and senses when you're "away" from home, then adjusts the temperature accordingly. There's no setting up a daily "schedule", because it "learns" how you like the temperature over time. The phone app (and web log-in) allows me to monitor and control from anywhere in the world. This is a great product! I shouldn't have waited.

I absolutely love it, best thermostat that I've ever own, I would like to recommended to everyone. Very easy to use and easy to install, being able to control when I'm not at home and have the house at a desired temperature is the greatest.

This device has been operational for about a week and has very quickly learned our routine. I compared this thermostat to some other learning thermostats on the market and am very please with this purchase. The appearance is hands down second to none in my opinion. The connectivity with our smart home voice assistant is a very worth while feature alone. Telling a small speaker to change the temperature or ask the current is very handy. Last and probably the most significant upgrade - HUMIDITY READING! I had no clue the importance of maintaining a healthy humidity in the house and this device keeps good measure of the current. Have not yet received our first utility bill after the installation of this device, but the way it has been running/not running the furnace - I feel that it will be energy saving as it claims.

Thermostat works as stated. Has a lot of good features. The main feature that got us to purchase was being able to change while away from home. It does have learning features that we also liked but did expect more specific learning features per user.