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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 16,031 reviews
  • Rated 5 out of 5 stars

    Does Nest make anything bad?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No. No they don’t. My entire home is Nest, from perimeter cameras around my home to a Hello doorbell camera and Nest Yale lock. Each works phenomenally and the thermostat is no different. The install went without a hitch and took me probably no more than 15 minutes. YouTube has a very clear and thorough video which makes the install a total breeze. Once you’re up and running, the thermostat walks you through the setup process step by step without any hiccups. The Nest UI is extremely easy to understand and navigate. And to top it off, this thermostat is beautiful and looks very stylish yet elegant. I love Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat is GREAT!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was super easy and I love having the ability to control the temperature of the thermostat from ANYWHERE. I also love the learning and efficiency of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade for almost any home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new house and this was one of the few items I knew I'd want right away. The new generation works perfectly with as little as 3 wires in the setup, but if you have a C (common) wire, it will improve the longevity of the unit. I love being able to control the home temperature when getting out of work or logging in and turning on eco when I know I'll be gone for a while. One caveat I have found is that if you turn on auto-sense with this in an our of the way area, Eco will often kick in more than you want it to. Once Eco kicks in, all your schedules can be over ridden, which can cause issues if your not careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest > Ecobee4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased an ecobee4 for the Alexa integration. However, the experience was less than stellar. No ESP, meaning the ecobee and my dot would both respond to commands. This got old incredible fast. Not to mention, the initial setup was easy - but I felt like I was constantly tweaking things to optimize cooling. I got tired of reading forums online and trying to figure out what the best AC cycle schedule for my home. After a few weeks, I decided to give the Nest a try to see if the "grass was greener". Sure enough, I've been enjoying the new thermostat for a few days now. No tweaking. No reading up online. No fuss. The thing just works. I don't regret my purchase; I haven't looked back :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, way too expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works as advertised, simple to install and setup. Connects easily to wireless and phones with Nest app. WAY too expensive though - can't really mark it down for that though - I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saving thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest thermostat to save money. I didn't realize how good it was and why it is so popular. I set a schedule of times to come on and off. Compared to other programmable remotes this is easy. I like the energy history you can see how long your furnace was on. You can also see what time it came on and when it went off by the hour. You can set the thermostat to ECO mode which if heats or cools your house to the minimum and maximum levels. During the winter and your away, it could be turned down to 50 degrees. I like the fact you can be anywhere and see if your house is heating or cooling. Works great with the Nest App with cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat so far. It's easy, looks nice, and works well. I'm still figuring out the learning feature which may not be as useful for me since my schedule is never the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Wifi Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go. Easy to manage, many features, looks good, and can be monitored from anywhere, Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had their Nest camera's now for over two years (which synchronize nicely with the thermostat.) I have enjoyed having the cameras so much, I began focusing on their thermostat. This thermostat is very cool. It is easy to install (watch YouTube) and fast. The coolest feature of all is that I can control the temperature from my iPhone and iPad. This works with any smartphone. The Nest device lights up when I get near it, otherwise it conserves the energy by not illuminating constantly. I am happy that I made this purchase, and feel good about, in a small way, that I am being resourceful. Note: I received a rebate from my utility company after providing proof of purchase. So immediately I have saved money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our little Best thermostat! Never an issue and very intuitive! Plus it’s very unassuming and sleek. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and connect to wifi. Operation is easy and i like the device so far. Check back in a year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the new technology out in the marketplace it's hard to figure out which devices are worthy of your hard earned dollars. I can say without reservation that the nest thermostat is amazing! From the minute you open the box the the product exudes quality. It is extremely easy to install. The performance of this device is flawless. I have four of these installed in my house for over a year and saved $300.00 on my heating bill last year. I don't have central air so I really can rate on this function. Combine this with the nest smoke /CO2 detector and you have a bulletproof safety system that can be monitored remotely. I highly recommend the Nest Thermostat. And with the $100.00 energy rebate you can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the NEST! It was so easy to install and the best part is the WiFi connection. Being able to change the temperature from anywhere is amazing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest after debate (nest vs. ecobee). Because my house if fairly small I decided I did not need the additional sensors that come with an ecobee. I really wanted a smart thermostat that I could control while I away, especially when I have to travel for work. I also enjoy the eco functionality of the next that notes when I am not home, though a couple of times I have been home I just wasn't near the nest and it stopped cooling the house. It was easy to install. I just popped off my old unit, detached the wires and installed/wired the nest using the online instructions. It was surprisingly simple and worked well immediately. I took off a star because of some of the issues with the home vs. away mode, eco mode and recently while traveling I had it on away mode so that it wouldn't cool the house so often, but for some reason on one of the days I was away it reverted back to the normal cooling schedule. So the nest has some issues, but so far it was worth the price especially since my electric company gave me a rebate for switching to a smart thermostat and I bought it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched the online installation video and the Nest was really easy to install. (The only thing I would alert people too, that was not in the instructions or on the online video, is that even with the breaker switched off, if any of the wires touch at all while installing (or switching out the old thermostat) you can blow a fuse in your furnace. Luckily it is a cheap and easy fix if it happens, but just a heads up to be really careful with the wires when installing to avoid the inconvenience.) Since installing the Nest, it works just as promised and “learned” my patterns within the first few days of use. The Nest and the app are easy to use. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat for the home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the 2nd thermostat I have purchased from Nest and this is to replace my 1st generation that I inadvertently broke. The functionality is very similar to the gen1 with a slightly more sleek and rounded design. This unit is a bit smaller than gen 1 and required using the installed mount if replacing an older unit (they are not the same). Great performance and nice to have the capabilities at the touch of your phone. Allows for programming schedules so you can set it and forget it. I also get monthly usage data and status reports if the system has issues. Great unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a outstanding job with tracking and maintaining your heat and air conditioning at the levels you want. Plus it is extremely easy to use and install. We like it so much we bought a second one for upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and connect to my wifi network. It learns quickly. Love the Alexa compatibility and the phone app. I would highly recommend this thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest thermostat. I love being able to adjust the temperature in my home when I am away. This was a huge issue for me prior to purchasing the thermostat. I would head out for work in the morning and not return home until late evening with the air/heat running throughout the day, which would kill my budget. I also like that the thermostat learns your pattern and complies a schedule (which can be amended) based on it. Lastly, I like that the system keeps track of your history and helps you be more mindful in your electrical usage. The thermostat was very easy to install and you may reach a Nest specialist 24/7 for assistance, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Building a new house and had them install this. Work great and easy to us. Connects nicely to an app on the phone for remote communication away from the house.

    I would recommend this to a friend
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