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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was easy to install. App for iPhone easy to use. Like that you can limit useage of the backup heat on the heat pump which should save some money. And it looks really good on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Thermostat and Easy to Setup & Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat 3rd Generation Brass model is beautiful and delightful to use. I reviewed the pro's and con's (not many con’s) thoroughly and when thermostat went on sale and combined with the local utility rebate I purchased it. It has pretty much lived up to all the pro's and more. The thermostat was easy to install and if you do your research - watch a bunch of YouTube video's and follow the directions - it works. Wi-Fi functions perfectly. Never had a problem since I installed it. I also purchased 3 sensors to give me a total view and control of temperature throughout the house. It connects to the Google Assistant where I am able to check and set the temperature of the main thermostat. Awesome! I have been monitoring the history of the heating unit (purchased in colder season so haven't used for cooling yet) which I was unable to do with the traditional programmable thermostat I had previously and it’s great to see and be able to make decisions on heating the house based on this knowledge. I have started to program the heating activity throughout the daily and weekly schedule but haven’t even scratched the service of this powerful tool. All-in-all we are very pleased and would purchase again. It really has revolutionized the way we monitor and control the temperature of the house which in the long run has to save on energy consumption! But in the end it’s all about feeling comfortable in our home and this thermostat has given us greater control over that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest thermostat was easy to install and used the iPhone app for step by step instructions. The app also allows you to control the thermostat remotely. I haven’t used the learning part of the app because it’s based on your phone(s) location (for instance if I’m not home it would shut off even if there are other people there). It has an interesting rotating dial like a watch and when you want to select on a feature, you push the face in. It has a very modern appearance and clean look. I also like the fact that there’s no batteries to install or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and easy to use. Like this little thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The themostat is very easy to install. Recommend using the thermostat compatibility aid on the nest websit. Can easily control the temp when away. Has worked every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and self explanatory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automated Climate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and understand. Like that I can control while away. Works well with Vivint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a connected thermostat, the Nest seemed to be the best choice after reading several comparison reviews. Installation was VERY easy (10 minutes tops-thank God I had a C-wire!). Set up was just as easy. They included a screwdriver, and not some cheap one either. It will be very difficult to throw it away LOL. So far operation has been great. Controlling remotely is a great feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat is now working properly. I had some initial problems with the a/c system after I installed the Nest Learning Thermostat. The problems were due to low refrigerant levels in my a/c unit and not with the Nest Learning Thermostat. Additional refrigerant was added to my a/c system and the Nest Learning Thermostat is working properly. The a/c tech who came out to look at the a/c system said that I had installed the thermostat properly. I had no problem with the installation. I just read the installation instructions that came with the thermostat and I also watched a YouTube video that Nest had which showed how to install the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on these smart thermostats before purchasing this style. I have a heat only boiler that has 5 zones, and this particular one, was the only one that was pretty much assured that it would work with my system. It is a 2 wire system, with no common wire. I was able to hook these up with no issues what so ever! They charge fine, and there was no need for the extra adapter that could be purchased seperately, to hook to the boiler. So far, I have installed 5 of these thermostats, to upgrade our old school Honeywell mercury thermostats. Do your research, but this thermostat is wonderful! I love that I can control my thermostat through the Nest or Google Home app, so no worrying if you leave, and wonder if you remembered to turn down the heat. I also have them installed in our rental units, and I can make sure that the tenant didn’t leave the heat on 70, and leave for days or leave for a 12 hour shift. You can control all the thermostats from one app, so it is wonderful! I would highly suggest these thermostats for anyone that want to make their home a little smarter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money; easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest product I had bought. I would say this was easier to install than the nest (hello) doorbell. Works super well with Google home and the nest app it’s very easy to understand. You should definitely buy one of the sensors to goes with us and place it upstair if your thermostat is downstairs. This allows you to set the thermostat to the coldest room in the winter or the hottest room in the summer. Overall, a solid product. You may even get a rebate from your local utility as well to offset the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save energy and money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a smart thermostat just makes sense. The Nest also just looks cool and is easy to use. You go away for a weekend, turn off your system and hit cool or heat as you come into town...smart way to conserve energy and save money. Plus, we got a $75 check from the power company for buying an energy saving device, so it made it more affordable. The integration between Nest products and Google Home is also getting a lot better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a nest thermostat for awhile but couldn’t justify the price. Found it on sale so made the plunge and got it. Installation is pretty straightforward but if you do run into questions on wiring nest will help you out and have you up and running in no time. Now I don’t know about saving energy but being able to see your usage is a great feature that I use a lot and it will learn your habits. When I’m not home I usually have my system off but when I’m getting ready to head home from work I open app turn on and start cooling. When I get home it’s nice and comfortable. Yes I’m one who isn’t going to cool the house and waste energy when I’m not there. Of course winter months will be a different story. When you leave the house you can set it up to switch to eco mode which is a great feature as well. It’s a great thermostat but it is an investment but I highly recommend it. I also recommend purchasing room sensors as well if your thermostat placement isn’t in the best location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I've made. I love Nest products! This was the second one I installed after the video doorbell. The wiring on this was a bit tricky and although I did most of it, it wouldn't operate. My AC unit happened to break so the repairman was able to rewire some things and make it work. Basically, I needed a C-wire, so we switched the ground wire for the C-wire. It's great if you are on a routine schedule as it learns your behavior. It looks sleek and works great! I purchased this through the ComEd rebate, so it was an awesome deal I couldn't pass up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely update and form follows function design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an old 2nd Gen Nest. Pretty easy to install but it did require replacing the base which screws to the wall as the new connector is a different style. This added a bit of install time compared to what the AC repairman had told me. In the end everything works and I like the look of the white ring versus my original stainless steel model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and beautiful looking thermostat. Easy to install & use. Tracks habits/behavior to maximize efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat that's Smart and Stylish

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this next thermostat. The display and graphics is great. It is also small and compact, so it looks very good on the wall. The user interface is also great. The installation was relatively simple, especially for someone whos handy. It's smart home capabilities are also impressive, and it's interaction options with other smart devices. It has really good learning features, which is a tremendous help with heating/cooling efficiently. The accompanying phone/computer app is also very handy. Let's you control from anywhere with lots of great customizing features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this item a 4 because I am not sure yet how this product will affect my electric bill, since I haven’t had it for that long. So far, I love the fact that I could control the temperature of my house while I am away. I also love the fact that it can tell that I’m not home so it adjusts itself to eco mode which is supposedly the energy saving feature of the item. It can also detect when I’m close to home and it then dials the temperature the way I want the house. It also learns my routine and how I want the temperature to be at my house. I haven’t had it for that long and my routine is still off since I have my family vacationing with me for a while. Maybe after everything goes to normal that’s when I could exactly tell the benefits of it on how I could save energy. After all that’s the whole reason why I purchased this product. So far I love that I have the power to control house temperature on my finger tip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works with 4-wire connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4-wire connection to my furnace. The 3rd gen of Nest Learning Thermostat will enable 4-wire connection (missing C wire) with no issue at all. You don't need the wire converter to connect to your furnace. Easy to DIY (i spent times watching multiple youtube videos on how to) and it is very easy to install as long as you know how to "switch the circuit off before you do it". Switch off at the circuit breaker panel or the furnace switch on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome and cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great and it does indeed learn your habits and turn up and down the temp. Its very helpful. I think it also looks really great

    I would recommend this to a friend