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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 16,029 reviews
  • Rated 5 out of 5 stars

    Wish I Hadn't Waited So Long to Buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electric bills during the summer are high. More than they should be. Purchasing the Nest Thermostat is my first step to becoming more energy efficient. My wife swears our AC never turns off. With this thermostat I can visibly see when it's running or not. I can also see what temp the house currently is as the Nest works to bring it down to my desired temp. I've only had it powered on for 24 hours but I can already feel the impact it's making in our energy efficiency. I like that it also tells me how humid the house is inside. Waiting a few days to view the history of the thermostat but it will tell the story. Only took 30 minutes to install. Easily my best purchase so far of 2016.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat - I'd buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to install. Watch the videos and follow the directions though. Make sure the power has been turned off as you don't want to short anything out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressively useful and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most people this would be a very easy and simple installation - there is even a screwdriver included in the package. However, the installers of my new furnace a few years ago clipped some wires so that I had to call someone to figure it out and install it. Not the product's fault, and I imagine 95% of purchasers won't have this issue. Anyway, now that it's been running for several weeks I couldn't be happier. I especially like that I can use the app on my phone to adjust the temperature in case I forget before leaving home, and it even learns my habits and turns the system on and off based on typical "away" travel. And even the design is stylish. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely update and form follows function design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an old 2nd Gen Nest. Pretty easy to install but it did require replacing the base which screws to the wall as the new connector is a different style. This added a bit of install time compared to what the AC repairman had told me. In the end everything works and I like the look of the white ring versus my original stainless steel model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automated Climate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and understand. Like that I can control while away. Works well with Vivint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research over the last couple years and decided a nest thermostat would be the one I would install once I was ready to upgrade. I already had Honeywell products, but upon review, the nest met my needs not to mention it looked better. Installation was a breeze. Easy step by step directions as well as the tools needed. Set up was again easy to follow. Took a few minutes, but worth it. The nest works great and some how seems to be heating the house better than my old thermostat but runs the heater less. Not sure how, but I am amazed. Only thing I wish it had was a way to communicate with my alarm to use that to set the away mode (Eco mode)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get running. My 16 year old did everything, installation , wiring and configuration on my iPhone. Works like its supposed to. I can already see it reducing our gas bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was very easy to install once I confirmed it was compatible with my current wiring. The ease of use, ability to control remotely, and the reporting make this purchase well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save energy and money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a smart thermostat just makes sense. The Nest also just looks cool and is easy to use. You go away for a weekend, turn off your system and hit cool or heat as you come into town...smart way to conserve energy and save money. Plus, we got a $75 check from the power company for buying an energy saving device, so it made it more affordable. The integration between Nest products and Google Home is also getting a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, easy installation, nice design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great very versatile and easy to use. It was quick to install, looks nice on the wall. I would definitely purchase Nest Thermastats again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest thermostat was easy to install and used the iPhone app for step by step instructions. The app also allows you to control the thermostat remotely. I haven’t used the learning part of the app because it’s based on your phone(s) location (for instance if I’m not home it would shut off even if there are other people there). It has an interesting rotating dial like a watch and when you want to select on a feature, you push the face in. It has a very modern appearance and clean look. I also like the fact that there’s no batteries to install or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat for beginner or professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Nest. We have one upstairs and one on the main level. We love being able to control the temperature in our bedroom by setting it to the perfect temperature a few minutes before we go up so we can go right to bed. We also love how it integrates with Wemo devices and the rules that go along with them. I do wish the App did a better job at detecting home/away. Overall the Thermostat is awesome, very easy to set up with lots of advanced features for professional installation if you have a complex system. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Thermostat and Easy to Setup & Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat 3rd Generation Brass model is beautiful and delightful to use. I reviewed the pro's and con's (not many con’s) thoroughly and when thermostat went on sale and combined with the local utility rebate I purchased it. It has pretty much lived up to all the pro's and more. The thermostat was easy to install and if you do your research - watch a bunch of YouTube video's and follow the directions - it works. Wi-Fi functions perfectly. Never had a problem since I installed it. I also purchased 3 sensors to give me a total view and control of temperature throughout the house. It connects to the Google Assistant where I am able to check and set the temperature of the main thermostat. Awesome! I have been monitoring the history of the heating unit (purchased in colder season so haven't used for cooling yet) which I was unable to do with the traditional programmable thermostat I had previously and it’s great to see and be able to make decisions on heating the house based on this knowledge. I have started to program the heating activity throughout the daily and weekly schedule but haven’t even scratched the service of this powerful tool. All-in-all we are very pleased and would purchase again. It really has revolutionized the way we monitor and control the temperature of the house which in the long run has to save on energy consumption! But in the end it’s all about feeling comfortable in our home and this thermostat has given us greater control over that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money; easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest product I had bought. I would say this was easier to install than the nest (hello) doorbell. Works super well with Google home and the nest app it’s very easy to understand. You should definitely buy one of the sensors to goes with us and place it upstair if your thermostat is downstairs. This allows you to set the thermostat to the coldest room in the winter or the hottest room in the summer. Overall, a solid product. You may even get a rebate from your local utility as well to offset the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The themostat is very easy to install. Recommend using the thermostat compatibility aid on the nest websit. Can easily control the temp when away. Has worked every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Was easy to install. App for iPhone easy to use. Like that you can limit useage of the backup heat on the heat pump which should save some money. And it looks really good on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Attractive color choices. Will help your fuel bills for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a connected thermostat, the Nest seemed to be the best choice after reading several comparison reviews. Installation was VERY easy (10 minutes tops-thank God I had a C-wire!). Set up was just as easy. They included a screwdriver, and not some cheap one either. It will be very difficult to throw it away LOL. So far operation has been great. Controlling remotely is a great feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works with 4-wire connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4-wire connection to my furnace. The 3rd gen of Nest Learning Thermostat will enable 4-wire connection (missing C wire) with no issue at all. You don't need the wire converter to connect to your furnace. Easy to DIY (i spent times watching multiple youtube videos on how to) and it is very easy to install as long as you know how to "switch the circuit off before you do it". Switch off at the circuit breaker panel or the furnace switch on/off.

    I would recommend this to a friend
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