Customer Ratings & Reviews

Set a schedule for what you want the temp to be and what time. Can have it start cooling down when you’re on the way home from work and have eco temp set when you’re gone to save money on your bill. Control everything with your voice or phone. Can also be manually controlled with the wall unit but I never do. Looks good. Works great. I have one for upstairs and one for downstairs.

Easy instillation took less then 30 minutes. Quickly connected to my Alexa smart home network. Sends reliable updates and provides great remote control.

Can't beat this beautiful piece of tech. It is so intuitive and efficient. It learns your schedule well or you can easily change it manually. Love seeing those "green leafs" daily for efficiently managing my usage. It also works flawlessly with the Google Nest Home system including the Google Home devices and doorbell/cams. I switched both Ecobee3 we had in our home and never looked back.

Love these things. So easy to use. Look great and install can be done by anyone

GREAT FOR MY HOUSE NOT FOR BUSINESS UNITS, IN MY HOUSE I HAVE 2, BUT NOT COMPATIBLE WITH MY BUSINESS A/C, AFTER 2 MONTHS SHUTS DOWN BY ITSELF, CAN RETURN IT AND GOOGLE CUSTOMER SERVICE SAID THE UNIT IS OK, SIMPLY NOT GOOD FOR COMMERCIAL UNITS. I CANT DO A BAD REVIEW BECAUSE IN MY HOUSE THEY WOTK PERFECT, SAVE A LOT OF MONEY MONTHA MONTH. MY BAD I DIDNT DO THE PROPER RESEARCH.

I've been reading about the Nest thermostat for many years and believed it was overpriced for what I thought it could do. I didn't realize that it has algorithms built in to use the outside temperature (obtained from Weather Channel) and the indoor temperature to "learn" how long the heat will have to run to get the house to the desired temperature. We also love how the device lights up and shows us the outside temperature (configurable between time, outdoor temperature, indoor temperature and other options). We use this constantly and no longer depend on our outside thermostat. After a few days of owning this, we started realizing that it was predicting where we set the thermostat. Our old electronic thermostat had our own schedule defined but I've been lazy between winter and summer to adjust the schedule, so would resort to using the 'hold' button. With this Nest, I don't have to do that...it seems to know our desired temperature patterns, just as advertised. It has done a better job predicting it than I would have expected. We installed without the common wire for a few days. There was an unused blue wire in my wall, and I found that it wasn't connected in the furnace, either. After a few days of pondering it, I decided to hook the blue wire up to the 'C' on the control panel and then tested and confirmed about 25 volts coming from the panel. I then made use of the extra blue wire in my wall to give it a common power source. I know having a common wire is rare in most households, but my house is less than 10 years old and we were lucky that 5 wires (for AC and heater) were sent up - and it was simple for me to add it. I know the Nest guide says it isn't necessary, but I wasn't sure what the affect of 'pulsing' the heater would be, so I wanted to take full advantage of a constant power source. My 8 and 10 year old kids have found the device really nice to see the outside temperature, and find that moving the temperatures to be easy (though they haven't had a need). We have not yet hooked the Nest up to our Amazon Alexa device, but intend to. I've only had it for two weeks during the winter season, so we have yet to know how well this works during the summer. I must also say that the 'unboxing' process was also impressive, and was surprised that a screwdriver came in the box (both flat and philips reversible). It is now my favorite "kitchen screwdriver" for opening up small toys - it's heavy and too good to throw away. I was surprised that it was included in the box. I didn't need the back plastic plate to cover the previous screw holes because I was willing to repair the holes left behind by my old thermostat, though I thought it was a nice touch to have it included.

We purchased the Nest thermostat for our beach home so we could control the HVAC remotely, but now we are considering one for our primary home as well! This device not only can be controlled remotely, via a phone app, it will learn your heating and cooling patterns! If you go to bed and do not set it to "your" normal sleeping temperature, it will set it for you and reset it to the normal temperature you would maintain during the day! Terrific!

We bought this for my parent's house. After the app told us we needed a pro to install it we were able to call the support line and the tech was able to walk us through everything! It's so easy to adjust and the cats can't accidentally change it like the previous thermostat! I am planning on installing one in my house too! I highly recommend this thermostat if you are looking to upgrade your thermostat.

Works as advertised!! Its easy to install and I like that it connects to my phone as well.

Great instructions. Easy to install. Easy to use even for old non tech-savvy people. Looks great.

It works great in my living area! Automatically adjusts temperature which is convenient. Older one worked 4 years after that didnt software update and stopped geating.

Very easy to install and very practical to use . I like controlling it from my phone when I am not at home

Easy to install and use Gives accurate information through the app

Love this! Just as easy to use as it is to install. The installation steps are all on the app. It is step by step. There's even pictures for those hesitant on installing this on their own. Very easy to setup and operate through the app. Set a schedule on the app. Very convenient.

At first I wasn't sure if I really wanted to spend this much money on a smart thermostat, but I've wanted one for a while so I decided to pull the trigger. As soon as I took it out of the package I was really impressed with the quality of this thermostat. The look, the feel, and everything else about it was top of the line. It was a breeze to install, easy to use and I haven't had a single issue with it. I should have bought one a long time ago.

I would highly recommend for ease of use and that I can control the temp from my phone. If your looking to save money on your heating and cooling costs I would highly recommend.

I bought the Nest smart thermostat and love it already. Setup was pretty easy, and now were just training it. But it is already intuitively making adjustments at night and in the morning based on our schedule. I am able to adjust it from my phone when I'm leaving work. Right now we have it hooked up to the our Google Home as well, so I can adjust it by telling google, without getting up. Nice feature. Waiting to see if and how the bills are actually affected though.

I had been looking for a programmable thermostat for a while. Most of them have online compatibility checkers where you can plug in your current thermostat's wiring configuration and find out if it will work for you. We just bought this house this past summer and thought the thermostat was programmable, but upon closer inspection, it wasn't. It was just made to look fancier than it really was. So I took the cover off and checked out the wiring. Every place I went said it wasn't compatible with my system. On a whim, I chatted online with the Nest customer service. The rep was amazing. She had me take some photos of my wiring and of the furnace itself. We have a funky heat pump hybrid system that doesn't seem to be supported by most programmable thermostats. Bu she said I was indeed compatible and then emailed me my custom wiring diagram for the Nest thermostat. I went to my local Best Buy and picked it up. Then, using the recommended YouTube video, I installed the whole thing myself in about 30 minutes. It worked the first time without an issue. Now I'm not the world's best handyman so I know that if I can do it, just about anyone can do it. A couple of tips for when you start using the Nest thermostat: When you first get it running, adjust it a lot. It learns from you making adjustments. If you don't, it tries to save you as much money as it can but your house might be colder or hotter than you would like. Also, get familiar with the press and turn user interface. This took a little getting used to but once I figured it out, it was fine. I am already seeing reductions in energy usage. And it is rapidly learning our family schedule. Just an all around great device that does exactly what it promises.

Easily installed with provided instructions or online video. Matched the decor and is already learning family heating/cooling patterns. Great addition for upstairs second unit.

The Nest gives me the control I want and need for the cooling and heating of my home. Not only is it much more user friendly than your typical thermostats but having the option to control the temperature while I'm away is such a nice option to have. Now that I've owned it a couple months now I find I am adjusting the temperature way less. This is due to how the Nest learning my habits and automatically adjusting to them. It does exactly what the company advertises folks.