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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 16,031 reviews
  • Rated 4 out of 5 stars

    Spendy, but worth the investment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are interested in the Nest Thermostat when you discuss features. Which there are a lot of. But there is a hesitation when they see the price. Understandable. After two months I do have to say it is worth the investment. Living in Oklahoma I set it in Heat/Cool mode and haven't touched it since. I set the upper and lower temps and it handles it. Does a better than fair job keeping my house comfortable without my intervention. It knows when I'm home and when I'm away. And to be honest, I'm really impressed when how well the 'learning' part of this thermostat works. Why only four stars? Let's be honest, price. For most of us $250 is a lot to spend for a thermostat. Even if it does do some very smart things. Would I purchase another one in the future? Probably. Would I replace my current one with the next new version? Probably not. It would have to be pretty compelling new features to do that. For right now it seems to do a good job managing the climate of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my house and we love it. Easy to use and we can control it with our phones that's a big plus for us. Also I install it and I was surprised how easy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks cool and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to get this thermostat for quite some time. Now that I have it I could not be happier with it. Installation was a breeze. I love being able to control the temp from anywhere in the house. I haven't used it long enough, and the weather has been too nice for me to truly notice the energy savings that should happen, so I can't comment on that yet. Florida summers can be brutal and expensive, so I am hoping that I will see some savings by upgrading to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my NEST Learning Thermostat 3rd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about convenience, away from home for the day and plans change, connect to the thermostat with my smartphone with either the auto away feature or just tell it to set to Away, coming home sooner than expected, that's covered too with my smartphone. Staying up later than usual and feeling a little chilly, talk to Amazon Echo and say "Alexa, Nest 72" and watch the NEST light up and go to work. Over time I see adding Nest Protect and cameras. I love that I can see my usage on my phone or computer. Installing the NEST was so easy and there are plenty of videos and help available, if needed, on the NEST website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, Soooo Gooood

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about this product. I have been eyeing it for a long time I'm researching it against other similar systems before finally settling on it. Installation, set up and use our a breeze. My thermostat is located 2 levels down from my bedroom. It's great to just shout to Alexa to turn down the heat or turn it up in the middle of the night instead of having to trek down stairs. I am very appreciative of the away/home assist feature, as well. It keeps me from wasting money on heating an empty house and it the scheduling/gps location has been such an enormous help. Good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat - easy to install, setup and use for cooling/heating. House temperature clearly displayed and can be adjusted using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a broken thermostat and the Nest is great! Nice simple design and blue tooth connectivity for remote monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats are easy to install and very easy to use. Very convenient to change settings when away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest Thermostat because of the look, the simple interface, and the reviews that talked about the flexibility and savings that have been realized by using it. I am not sure how much savings I'll see since I don't have AC, but I've been pretty pleased with it thus far. Getting it up and running on my iPhone app was simple and the installation was super easy, too. The hardest part was just repairing my wall because I didn't want to use the square faceplate that came with the unit. My only complaint is that I thought it would work with Apple's Home app, and thus far, I've not been able to make that happen. That's the only reason for 4 stars instead of 5. If I would have known this, I probably would have purchased a different unit, but that has more to do with how I want to run my house than it does the thermostat itself. All in all, it is an awesome unit and unless you're trying to do a whole home integration using Apple Home, then I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great with the nest app It’s easy to program and stylish as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great View

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Looks great and makes room look high techish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it installed in barely 30 minutes, including the online setup. We previously had a programmable thermostat but it was alwys a challenge to remember how to reporgram the night time turn down and put it in hold mode when we arose or staid awake outside the regular hours. We are frequently out of town a lot, and when a relative forgot to switch the programmable from cool to heat in the season change, I knew it was time for a change. The new system links to my simplisafe alarm so the temperature is automatically turned up/down to my preset preferences when the alarm is put in away mode as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research, I decided to pull the trigger on the Nest thermostat. I was debating between the Nest and EcoBee, but chose the Nest after many reviews stating the ease of installation and better smart features. For the installation, it took me maybe 10 minutes to have it installed and running. The Nest website has a tool to tell you if your system is compatible which is very helpful. Once you confirm it is compatible, you pull off the old thermostat, mount the new base and hook up the wires, and then pop on the Nest. Set up is very easy & it works like a charm. It had already "learned" our schedule after 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat. Very easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neat is a great learning thermostat. Compared to the standard thermostats this has many more options built in, not including the fact that you can control it in the app from anywhere you have internet service. We love the ease of use compared to other smart thermostats and it just looks great. It’s spendy, but a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The remote control thermostat is wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prior thermostat did not have power, due to the heater being a furnace only. With an added power supply, the installation was fairly easy and works like a charm. After about one week, the thermostat start responding slowly and sometimes not at all so I reconnected it to a different wireless in my house and it's been fine since. Might have become confused due to adding several Ring alarm devices recently. In summary, it's a nice thermostat that my husband can easily control it with his Google Home/Nest hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install thermostat - Great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been eyeing the Nest for quite some time, but I couldn't really justify the purchase. I bought during a Black Friday sale and am really glad I did. It was easy to install in place of my existing thermostat. I even had the wires crossed and it walked me through the process of getting them in the right setting. After using it for a month or two I've noticed that it's started to notice my patterns and adjusting automatically (as stated it should do). While I haven't been able to compare my bills to see if it's saving money, I do like the functionality and look. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an older (but still working) programmable thermostat. Installation was very easy, about ten minutes. Another few minutes to connect to my wireless network and I was "in business". I set a program and things have worked perfectly since. I would highly recommend this thermostat to anyone interested in smart home tech. I liked it so well, I purchased a second nest thermostat for the upstairs master bedroom. Installation, connection and setup was the same as before. Now looking at other smart devices for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an electrician by any means. I followed the instructions BUT I have a dual heating system which normally requires “professional installation.” So, I hooked everything up exactly how it said and it was not working correctly. I called Nest and they completely walked me through everything and they were the most friendly customer service reps I have ever talked to. System works great now and I love that I can control it from my phone when I’m at work, on vacation, etc. it has learned my schedule up to this point and has definitely saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation and very easy operation. Like the way you can program while away from home and turn on while you are away also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing. The instructions for installation are very easy. It only took me about 20 minutes to install it. Looks great. The interface is very user friendly. The thermostat runs checks to make your system is working properly and then learns your habits based on your settings for a few days to save you money. You can also control the thermostat from your smart device via the app and integrate into your compatible smart hub such as wink. A report is sent to you via email monthly to let know your energy consumption. I highly recommenced this thermostat and could not be happier.

    I would recommend this to a friend
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