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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 16,031 reviews
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might sound lazy, but I got tired of having to get up every 1.5 hours to adjust the temperature in my home. This is a game changer since I can use Alexa or the app to control my indoor climate perfectly. It was easy to set up. I don’t know anything about HVAC so I called the customer service line and they walked me through the entire installation step by step. Very happy and cozy in my home with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully, Comfortably Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to connect and even easier to use. I had it connected and set up in under 10 minutes. We love being able to control the temperature from any location in or out of the house; and it's especially pleasing to be able to access the Nest on a cold, rainy evening, while stuck in traffic and return home to the perfect temperature. The design is also so minimal it fits beautifully into any decor, visible without being an eyesore. We use ours with a 75-year old radiant heating system and plan to purchase another for use with our new A/C system in the spring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nest to replace a prior model. It works great.’ Was easily installed by my HVAC company. You can control by your iPhone. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good...Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. Easy to install. Easy to work. Looks sexy on the wall. Control it on my phone,with My Alexa and my Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I would like to say is that the install instructions are amazingly simple. I have never wired a thermostat, and the in-box instructions got me about 95% the way there to do it myself, so I was very satisified with install. In terms of competency and features, this thermostat is fantastic. The ability adjust the temperature from anywhere is very convenient for travelers, in addition the device learns your habits and adjusts accordingly. To maximize the benefits of this device, pair it with google home, so that you can adjust the temperature with your voice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews and talking with other Nest owners, I decided to purchase the Nest learning thermostat. Not only was it better than expected, but it also let me combine two (one for heat and one for a/c, that were right next to each other) older Honeywell programmable thermostats into one. It was such an easy install and looks great. My wife always had the previous thermostat in a hold temp mode, which defeats the purpose of programming. I love not having to worry about that anymore, as Nest learns your activities. I have since bought a Nest Protect camera and love their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat, Gen 3, isn’t a new product but we finally got this. Also, added a sensor to try to balance temperature between two rooms. It took 2 mins to connect the Sensor. It seemed to work fine. But somehow, my Thermostat is not connecting to the APP. I tried to reset the Thermostat, first removing the Sensor. Reset & reinstalled the Thermostat, added the Sensor. I still can not get them on the NEAT APP. ARGH. REMOVED A STAR BECAUSE OF THIS.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Texassuz! Thanks for sharing your experience with your Nest Learning Thermostat and Nest Sensor – it's a great combination for keeping your home comfortable.

      Regarding the issue with your Nest Learning Thermostat not showing up, we recommend the following:
      Restart the thermostat and your router.
      Look for any error codes or messages on the thermostat screen.
      Check if your Wi-Fi is compatible with the device.

      To look for more detailed information on these steps, please tap here: https://support.google.com/googlenest/answer/9243422?hl=en

      If the issue persists, our team is ready to help. Please tap here: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works beautifully. I would definitely recommend this product to a friend. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nests a garden, I dig it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This here is a neat deal. Energy efficient if you want to be. But the best feature I think is I can change the temp from my phone. My wife and I will oftentimes be sitting on the couch and she will say “ why in the world is it so cold in here?!” To which I say “it’s not it’s perfect”. Alas she thinks it is not. To keep my sweet summer dove happy I can turn it up right then and there. Don’t have to get up, she sees me doing leading her to believe I care for her comfort. Worth the purchase. Easy to install. User friendly. Happy wife, happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Very easy to install and program. Lots of features, Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally Happy With My Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well. Learns well and is very customizable. Easy to read settings/current temp indoor and outdoor. Can be controlled from thermostat or from app. I'm VERY pleased with my purchase. Based on the improvement over my previous thermostats, I expect significant energy savings. My only issue is with the price. I was able to get them on sale, but the retail price is too high, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the smart home. Works well and is very easy to get setup. Love the ability to change temps remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi Thermostat - White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently sold and purchased a new home where the purchasers of our home wanted our old Nest Learning Thermostat. We purchased this for our new home and in white. The matte white is sleek and ties in really well with the other colors throughout our house. Setup as always is incredibly easy and user friendly as well. We very much enjoy the Nest and the cost savings that come with it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity and thoughtful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant design and thoughtfully designed software make this a very simple yet sophisticated thermostat upgrade, a must have for the basics in home automation. Extremely easy to install, even for the faint of heart, the learning thermostat sets itself up to learn your habits and takes it from there. The tech support is first rate, friendly and knowledgeable. The Nest software is extremely user friendly and makes setting up all of their family of products a breeze. Although a bit pricey, it’s well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to any home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been behind the curve in upgrading my home to a "smart home". The Nest learning thermostat is the 1st of 2 thermostats I'm upgrading and I'm very happy with it so far, I also got it at a great price with the Google Home mini thrown in for free. The install was fairly easy and it looks fantastic. I initially had an issue withnthe fan running even when the thermostat was off but a simple reset resolved the issue. It works seemlessly with the Google home and the device display is bright and gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves easy control from her phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up (though I did have to perform some attic work regarding the blue wires). Easy to connect to wifi and working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first decided to purchase the Nest after hearing about the rebates offered by socal gas and Edison. I'm amazed by how easy it was to install and to use. The hardest part was trying to remember my wifi password. Now that it's installed I love being able to control the temperature in my house from anywhere. I can make sure the house it nice and cool or warm the moment I walk in the door not to mention the nest can also learn your routine or you can just set it so when your phone is out of range it turns on or off. So many options and it work perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Smart Thermostat you can get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome easy to install and use Thermostat! Installation for this product just took less than 10 minutes. Once you get the Thermostat connected to your WiFi, its easy to control it from anywhere around the world. I use my Google Assistant to set temperatures using voice commands. After connecting to the WiFi and downloading the Nest app from the App Store, I recommend using the Geolocation feature in the Nest App to change the Thermostat mode between 'Home' and 'Away', which will save a lot of energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and convenient to use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Simple and convenient to use. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart thermastat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest works well. It knows when you are home and when you are away and adjusts the temp to your predetermined lowest or highest temp that you set. It will also learn your habits as you set the temp manually. You can also set a schedule and it follows it while also adjusting if it knows you are not home. Can also be set to your phone location to know if you are home or gone. Very smart. Does both heating and cooling. Easy to learn and use. Easy to read. Monitors local weather and gives you outside temps. Phone app works well and able to access anywhere wifi is.

    I would recommend this to a friend
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