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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great Thermostat and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this thermostat so far. Very easy to install and replace my old manual one. Was able to set up a schedule and keep track of when I replace my filters. Also very convenient to be able to adjust when not at home through the app. Will be purchasing another one for my other A/C unit soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful piece of engineering. I've had 2 other models from Nest, and aside from the complexity of setup and use, everything else is flawless. App support is great, compatibility is fantastic. Worked first time I hooked it up and didn't need help wiring the thermostat to the AC unit. This was a wonderful experience in my opinion as my first hookup was filled with lots of problems. I felt that everything worked perfectly. Phone app, wonderful. Controls everything. Screen? Sharp and beautiful. On top of that; scheduling cooling and control is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thermostat I have used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat I have used, and had purchased one 6 years ago for another home I used to live it and worked great. I had gotten this one for my in-law because it works with older heating and cooling units. I had tried the cheaper Google Nest Smart version and it didn't work because you needed to run a constant power wire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. I love how sleek it looks. I would say it’s an investment for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for reducing bills

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve installed two of these in my home. The way they communicate with each other is incredible. Set up was a breeze. Always noticing s huge difference in the amount of time my units stay on. Great product and it will show you usage reports for each day. Our units average only 30-45 minutes on per day. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Thermostat from Nest. After reading the instructions and getting the app, it is very user friendly. I love the fact you can control it away from home. I can't tell you how many times I have left the house and forgot to adjust the temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install, "feels" high quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat has been installed about a month. I really had no problems with the install and linking to the app. Everything worked on the first try. It was surprising how heavy the thermostat felt before I mounted it. As far as the thermostat's operation goes, it seems to get confused whether I am home or not. My schedule varies A LOT, and I have NO consistency for a daily schedule. That said, I would say this is why my Nest is confused! If I had a M-F 8-5 schedule I would guess everything would be great. My favorite part of the thermostat is when I pass close to it, the analog clock shows up. I don't have A/C and don't turn on the heat, so I really just have an expensive, but nice looking clock. I did get this on sale, used a gift card, and received a utility rebate, so I got a good deal anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly and I save 12% in electricity after I install it The intelligence and learning function is perfect It memorizes the hours in which you need to have the right temperature so that you feel comfortable I recommend the purchase you will not regret it Great thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermal heaven!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing; looks cool and performs great. Easy install and setup. The wi-fi control from my iPhone is a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat but problem connecting to WiFi

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Nest thermostats and think the app works well. Nice to be able to change them when I’m not home. I had three at my old home and never had any issues. I have two currently and one stoped being able to connect to the internet. It was pretty easy to talk with support and they sent me a new one. But unfortunately it’s been a couple months of it working and now the same thing is happening again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the control via app option. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things - we have them in our home and rental properties. Easy to remotely control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thermostat and Nice Look with Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upated mt thermostat to google so that i had abikiry to control home temp from phone. I also like the fact that this thermostat studies your habits with using A/C and/or Heating. I definitely recommend to homeowners to test it out and see if it can save you money on energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very elegant and smart

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat actually took me around 5 minutes to install. Very easy, very elegant. I actually got 2 of them as I had 2 thermostat. In black or white they look very fashionable and modern. Remote control and learning the preferred temperatures make it worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m really liking the nest thermostat. It has integrated well with the rest of our Google Home gadgets, it looks great on the wall (which is unfortunately in my living room) and I’m hoping it makes a difference in my utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great! Easy Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with this thermostat. It was about 30 minutes from taking the old thermostat off the wall and getting this one installed and up and running. Make sure to take a picture with your phone of your current wiring so that you don’t forget what wire is controlling what. Match up the wires to the easy diagram and it has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Nest Thermostat makes controlling our heat pump extremely easy and very efficient!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great must have product to control energy usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use and the app is seamless. It is on the pricey side compare to other smart thermostats, but most of them are not smart learning. Would like to see the price of the sensors come down as if the nest is in a different room from where you eat or watch tv the temperature gauge or judgement isn't great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it, it's a smart idea to get one .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase to be able to control it with our phone since we have kids and our oldest kids sometimes switches the temp... it's a great product and it's easy to use and set up . If you are sleeping and you get to hot or too cold you just change the temp with your phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat! Easy to setup and install and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me some MONEY!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely appreciate this device!!!! Saved me at least 150.00 a month and I got a rebate from the power company! Works well with the sensors! Google Nest saved my wallet!!! Thank you!

    I would recommend this to a friend
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