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Customer reviews

Rating 4.5 out of 5 stars with 168 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the HERO13 Black Creator Edition Action Camera for its stunning video quality and overall great performance. Users appreciate its ease of use, adequate battery life for shorter recordings, and compact size. The camera also receives positive feedback for its smooth stabilization in action shots. The only concern mentioned by some users is overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 168 reviews
  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13 EXCELLENT camera!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: After using the GoPro HERO 13 for about a month now I can say this 1. Excellent quality of video in daytime. Crisp and clear video quality resolution. 2. Audio is excellent the built in microphone does a great job of recording audio clearly with out distortion. 3. Light weight and portable I filmed a local event and amongst the many videos I took the longest shot was about 30 mins and my arm never got tired. 4. The battery from the Go Pro alone was insane I recorded for a good while and barely hit 80% battery life and im talking about a good 3+ hours but less than 4 hours were I periodically recorded video clips ranging from different time lengths from 5 mins to 30 mins being the longest average recording time I would say about 12 mins. 5. The additional batter pack/ tripod is very well made and has a great ergonomic desgin being able to hold the Go Pro for a good while without getting tired. 6. The light that comes with it was probably the one that surprised me the most even though it is small do not underestimate its brightness I got several complaints from the crowd that the light was TOO bright LOL now it wont light up a forest but in close range you have decent lighting for such a small led light. 7. Front facing screen really helps to know where you are filming if you are doing a selfie type of video shoot or like a vlog. CONS: 1. My biggest issue is Noise grain in the video quality now I AM NO EXPERT nor am i a video professional im just a guy who likes to film stuff and make my own videos but I can say at night time you can definitely see the grainy videos. Perhaps I need some video editing training to be able to remove the grain in my videos but yes the noise grain is clearly visibli AT NIGHT ! 2. The LED light battery drain really fast. I know its a small light and well small light small battery especially for the power that this thing shines at the battery died pretty fast in the 3+ hours I filmed the light lasted about 1 hour now mind you I AM NOT A PROFESSIONAL so I dont know what is a good amount of time for a light of this capacity to run for . 3. Instructions. This one is for the Go Pro Team, guys please place instructions on how to mount the light and YOU BUYE BEWARE. Watch a video on how to properly mount you light because I mounted mine BACKWARDS and the one way safety lock got stuck and it was EXTREMELY and I mean EXTREMELY !!!!!!!!!!! difficult to release so please becareful with though or your in for a world of headached. 4.Case comes with a cardboard thing i dont know the proper word to name it but basically its where you place all your gear in your case and well its flimsy and its not that great of quality so maybe Go Pro put some foam next time. 5. Setting in the camera are hard to find you have to swipe down on the screen like a phone to be able to access the Go Pro Settings maybe this one was my fault maybe i didnt read the instructions correctly. 6. Screen doesnt stay on when recording. I know that that feature is to save batter but I wish you could leave the screen on permanently but you cant i think the longest it remains on is for about 15 minutes and then shuts off. Made me feel as if the Go Pro wasnt recording but it was i continues to record just makes you think its not . Well thats my review I hope it helps with your purchase thank you I have no regrets buying this Go Pro I always wanted one and I finally was able to purchase one. If you buy one remember dont take it to seriously and go and have some FUN !!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Unleashing Creativity with the GoPro HERO13 Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adventure is calling, and I’m answering with the ultimate gear! Just picked up the GoPro HERO13 Creator Edition from Best Buy—and I’m ready to capture life in epic 4K resolution. From family moments to adrenaline-packed adventures, this powerhouse camera has me covered with: ✅ 4K Ultra HD clarity ✅ Smooth stabilization for action shots ✅ Built-in directional audio for cinematic sound ✅ Upgraded battery life to keep up with me Whether it’s biking, beach days, or celebrating life’s big and small victories, the HERO13 is my ticket to next-level storytelling. Thank you, @BestBuy, for always stocking the BEST gear for creators like me. Now, let’s create something unforgettable! #GoProLife #BestBuyFinds #ContentCreatorDreams #HERO13 #WinWithBestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great Combination But Be Aware of the Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to write a review with mixed observations. The Hero 13 gets six stars. Stability is excellent and the video and photo qualities are excellent and adjustable to specific scenes. The camera and the Volta without the case is an excellent combination giving remote capability and extended functionality. However.... GoPro did not consider the Media Mod case and Votla cable. The cable plug attaches to the Media case vertically rather than the usual horizontal connection. The cable spring tension puts torque on the connector and eventually twists the connector assembly apart and may cause a short damaging the Volta, camera or both. GoPro tech support is email driven and more interested in warranty verification than problem solving.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Perfect for Capturing Special Moments!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GoPro with the simple goal of recording a family trip after three years apart, and it far exceeded my expectations. The video quality is outstanding—crisp, vibrant, and professional-looking. Audio is clear and captures the atmosphere perfectly, even in busy environments. What truly sets this apart is its portability and ease of use. It’s lightweight and compact, making it easy to carry everywhere without missing a moment. Most importantly, being able to capture and preserve the precious moments with my family after such a long time made this investment truly worthwhile. Whether you're using it for casual memories or more adventurous activities, this GoPro is incredibly versatile. I couldn’t be more satisfied with its performance, and I know I’ll be using it for a variety of occasions in the future. Highly recommended for anyone who values quality, convenience, and the ability to preserve meaningful moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new GoPro for my moto vlogs to get different angles, I already have a 13 so I know it’s an awesome camera, but this set helps so much. I live the handle for when I need to prop up my GoPro, the mic sounds awesome! The light is awesome for night time videos as the GoPro isn’t the best in dark settings.’if you’re going to get a GoPro 13, save up a little more and buy this bundle, definitely worth the extra buck!! The case is also great for all my GoPro accessories!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great, my husband is very happy with his go pro, is the best gift that he can get from me, perfect bday present.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    9/10 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the go pro, i just wanted something i could film myself doing hobbies that i like . i like how if you purchase the kit, it comes with all the accessories you need like the tripod and light pad . only thing i didn’t like is that the go pro gets really hot when it records for awhile .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GoPro 13 combo series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GoPro was a great investment and I love it !! Gonna come soon to get the lenses

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Vlogging cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice, its pretty big, water proof, soo useful for vlogs.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13 Creator Edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GoPro Hero 13 Creator Edition. So far so good. Getting used to it, shoots great videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super fancy I love the way it tilts backwards and forwards and gets up and down very good The display is wonderful it's a beautiful piece of equipment I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Im Returning It.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Camera overheated in 30 minutes making the Volta Battery grip unusable (got error), you cannot use the Volta grip buttons with the Media Mod housing on and you have to have a go pro account to use as a streaming camera. And oh by the way. It only acts as a auxillary camera to your mobile device. So youtube treats your camera as a mobille device and you cannot use the camera while plugged in. For the money, it does not perfom better than my phone. Only if you really need the waterproof features does it serve a purpose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was easy to work with. Great service and awesome products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really working for the kind of content I like to shoot. I don’t like how the footage comes out/looks. Good for super active people and action content.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats to mutch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a waste of money. Membership, all the accesories, extra batteriees, it was over $1400 is not worth it, your new release is garbage by overheating in leass than 30 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 3 out of 5 stars

    Not Bad, Not Great - There is a Design Flaw!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what it promises and the recording quality looks clean with smooth motion and clear audio, so using it felt straightforward. The Creator Edition bundle is convenient since the case, light, and other pieces arrive ready for a simple setup, and I was able to start filming quickly. The issue that forced a return was the light accessory. If you click it in backward it can still latch, but then it refuses to release because of how the catch sits. That mistake turns removal into a struggle. The best way to avoid trouble is to slow down and check the orientation before pressing it in, make a gentle test fit, and only seat it once you are sure it is aligned. When mounted correctly the rig feels sturdy and balanced, and the footage looks sharp for travel, family clips, and faster scenes. Outside of that mounting quirk the camera itself is easy to run, with responsive controls and reliable stabilization that handles walking and quick pans. Battery life is fine for short sessions and the case layout keeps the setup compact in a bag. For casual everyday recording the price feels high and I would not choose it just for basic clips on a desk or around the house. For action sports or regular outdoor filming it makes a lot more sense because the build and image quality shine once you put it on a mount and keep moving. If that is how you plan to use it, the price for the quality is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 5 out of 5 stars

    First time camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the GoPro Hero 13 for a few weeks now, and overall, it's an impressive upgrade. The video quality is stunning—4K footage is crisp, vibrant, and smooth, even in lower light conditions. The new stabilization feature is noticeably improved, making it perfect for action shots and travel videos. I also love the touchscreen interface; it's super responsive and user-friendly. Battery life has definitely improved compared to previous models, but it could still be better, especially when shooting at higher resolutions. Also, the app can sometimes be glitchy when trying to transfer files wirelessly. Despite those minor issues, the Hero 13 is a solid action camera with fantastic performance and image quality. It’s great for content creators, adventurers, or anyone wanting to capture life on the move. Just keep a spare battery handy, and you’ll be good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    ⭐ “Game-Changer for Content Creators!”

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Review Title: Amazing Camera for Action and Everyday Use! I recently bought the GoPro Hero 13, and I absolutely love it. The video quality is incredible — super sharp, vibrant, and stable, even when I’m moving a lot. The battery life has improved compared to older models, and the touchscreen feels smooth and responsive. It’s perfect for capturing my daily adventures and improving my filming skills. The editing tools and app integration make it really easy to create professional-looking videos right from my phone. If I could improve one thing, I’d like to see slightly faster file transfers and maybe a bit more low-light performance. Other than that, it’s an awesome camera that I’d definitely recommend to anyone who wants to upgrade their content game.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    GoPro Hero 13 Creator Edition: Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro Hero 13 Creator Edition: Black Absolutely love it! The image quality is stunning, stabilization is next-level, and the audio setup makes it perfect for content creation. Battery life holds up great for long shoots, and the whole creator kit feels premium. It’s everything I need in one package—compact, powerful, and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Next-level action camera with incredible features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro HERO13 Creator Edition is a powerhouse for capturing adventures. The video quality is stunning — super sharp, vibrant, and smooth even in challenging conditions. The HyperSmooth stabilization makes handheld shots look professional, and the improved battery life lets me shoot longer without worry. I love the Creator Edition features that make editing and sharing content seamless, which is perfect for vloggers and content creators. The rugged design and waterproof build mean I can take it anywhere, from hiking trails to underwater dives. If you want a versatile, high-performance action camera that delivers in every way, the HERO13 Creator Edition is definitely worth it!

    I would recommend this to a friend