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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Shiatsu Massage Pillow for its massage quality, heat feature, and ease of use. Some customers feel the massager is too bulky or small, and others feel it is too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 373 reviews
  • Pros mentioned:
    Heat, Massage quality

    Rated 5 out of 5 stars

    Very good ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fibromyalgia causes deep knots that are very painful..A good massage can relieve the pain. The HoMedics - Shiatsu Massage Pillow does the job by forcefully kneading the knots causing release of the knots and the pain. Both heat and vibration can also be used. I would suggest use of a folded towel over the unit if massage is to strong for you. Can be used from low back to upper back.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this product mainly on my neck, shoulders and lower back. I usually use it at night prior to going to sleep. It helps release the tension and relax. There is also a heat mode, which is nice

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    GREAT stress reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if I would like this product but am glad I tried it. Does a great job of working on tight muscles and relieving with heat on my lower back.

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 5 out of 5 stars

    Can’t keep it away from my daughter-in law!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to relieve my back pain. Works great! The only problem is that I can’t get it away from my daughter-in law! She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Massage quality

    Rated 5 out of 5 stars

    Very powerful massager which I love!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HoMedics Shiatsu Massage Pillow works wonders. It's powerful which is what I was looking for. There are settings to adjust to your needs. My neck has felt so much better after using this product. Very easy to use. I'm very happy with this massager!

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the massager on my back with heat and the muscles felt so much better I could sleep thru the night without waking up

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sit at a desk for a living and constantly find myself leaning forward, which kills my upper back. I prop this pillow up behind me, turn on the kneading with the heat, and let this thing work its magic. It really gets me through between visits to my masseuse. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the massager to relieve shoulder and neck tightness. It really works. Having the heat feature is an added bonus. The cord could have been a little longer, but overall, this is a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 5 out of 5 stars

    Great for neck pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of issues with my neck hurting and this helps so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hits the spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. You can use it anywhere on your body that's sore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite massager. We use this every day works best on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for myself. It works great and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat

    Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use massage pillow. I love the fact that it is not battery operated And the heat feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    If you need a hard deep knead to break those knot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product a lot because you can have it rubbing, vibrating and the heat on all at the same time. I don’t think it’s for ppl that tend to like the softer touch for back rubs. If you like more pressure than this is for you. I have tons of knots around my neck and shoulder blades so I’ll sit up in bed and have this on for a half hour to work out some of those knots.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    More Than I Expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get massages often and with Covid, I can't really go. I got this because Homedics has brand recognition and I wanted something to help me out. I don't use the heated setting much, but this device is pretty awesome. I didn't expect much, but if you lean on it and position it well, it can really get into the muscles. Shifting it from lower back all the way up means it can do my whole back up to my neck. Would definitely recommend this device!

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 5 out of 5 stars

    Great working from home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has and still serves me well working from home. I spend minimum 10 hours sat at my desk daily and this has been amazing relieving those aches.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this pillow, she uses it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Can be used almost to any part of body.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Price

    Rated 5 out of 5 stars

    It gets the job done!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it massages your back,feet,neck and it feels so good! Especially after hard days work! It gets those knots out! Without paying a fortune!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to position

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to get it in the right place unless I was using it on my lower back. When I laid it down on a pillow to use on my neck it was too much pressure and hurt. When I am able to get it where I need it, it feels great. Within a few hours though everything seems to hurt worse. Maybe I’m doing something wrong but there weren’t really good instructions to go off of.

    No, I would not recommend this to a friend
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