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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Shiatsu Massage Pillow for its massage quality, heat feature, and ease of use. Some customers feel the massager is too bulky or small, and others feel it is too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 373 reviews
  • Rated 5 out of 5 stars

    Great deep tissue massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this massager! It is def a deep tissue massager but it also has a vibration mode which isn’t as intense. The heat along with the roller balls is amazing! I can skip going for a neck massage and just lay down on the couch with this! My husband and I both love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product because I work out really hard and am extremely sore. I use this product for every where. Its helped tremendously on my legs, back, shoulders, head,glutes, and other inflamed muscles. I take hor shower and use this product. It gives a very hard massage. I'm use to deep tissue so its perfect for me. The only problem it shuts off. I imagine that's for safety reasons. I have used it every day for 1 week now. I am still able to run every day because of the removal of knots this helps with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and easy to use. Helps with back pain from sitting in a work office chair all day. I like the heat feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Good Massage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several massagers of this kind. However, this one works much better for neck and back. I use it regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 5 out of 5 stars

    Wonderful massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful massage pillow. It gives a deep intense massage with heat and has multiple settings. Great for back and neck massages

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Massage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, great price as well it was worth the money for a relaxing time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for older generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the price plus the ability to travel with it are the added bonuses to the amazing results from using the massage pillow

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great on my back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews said it bruised them because it was too rough. My back was hitting to the point I almost gave my 5 year old a baseball bat to beat on my back with, so I thought it sounded promising. Worked great to get my back loose and feeling better pretty quick. I might have had a little tender spots afterwards but I used it A LOT the first night. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    You don't need to book a masseuse anymore!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom and she loves it. She says she no longer needs to go to spas or book massages because this honestly does the trick. Just be sure to not overuse it (she had it on for 5+ hours) and it burnt out...but only temporarily, it was up and running again the next day. We read the guidelines, apparently you shouldn't have it on for longer than 30 mins - an hour per use!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it and it was useful, but IT ONLY MASSAGED ONE PART OF THE BODY. I NEED ONE THAT MASSAGES THE WHOLE BODY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas present, I hope they like it. I have had one for quite sometime feels really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one very similar, also made by HoMedics, for six years. The covering was plastic though and was wearing out even though the electronic elements were still working fine. So now with this new one I find the fabric covering a definite upgrade and just as therapeutic ad my old one. I have herniated spinal discs as well as scoliosis which leaves my back muscles in chronic distress. This shiatsu pillow with its heated message motion has given me great relief!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to move it around to different locations along my back. Hit the pressure points I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my fiancé. I use it on occassion. Pro: helps for pain Con: very firm, almost hurts when laying directly on it; only goes in one direction; heating setting isn’t very warm. Vibrating setting not useful. Overrall it get’s the job done

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great for back and FEET!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been working from home and this is fantastic to throw on my back for a bit. What I love most about it is putting it on the ground and using it as a foot massage!! I recently began running and this eases the pain and muscle tension

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using this massager after a workout or long day. Heat option is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am in love with my massage pillow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was definitely skeptical about this and and any massage product, I even kept the box just in case I was going to return it. I must say I am impressed with this product. It feels almost as good as my boyfriend massages . I love that I can use it on my neck and lower back, two of my problem spots for the line of work I do. I no longer have to come home EVERY DAY asking my man for a neck and back massage I just sit on my couch and let the Shiatsu go to work. My man appreciate this pillow and he even uses it sometimes. Thank you Shiatsu!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the idea of resting on it to get the full effect.

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. Definitely helps with back pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item feels great. I wish it were bigger. The heat feature is nice, too.

    I would recommend this to a friend