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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Shiatsu Massage Pillow for its massage quality, heat feature, and ease of use. Some customers feel the massager is too bulky or small, and others feel it is too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 373 reviews
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Feels great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great on the upper back and neck but can sometimes be hard to get in a good position

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Ok but some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this massager for the most part but the main issue is that it is so thick you can’t put it behind your back without supporting the other areas of your back with pillows or such because otherwise you are at a bad angle or just putting too much pressure on it. So it massages pretty well once you spend a few minutes getting it positioned correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and it’s good quality and gives good massage

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage quality

    Rated 3 out of 5 stars

    Sore muscles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing on your lower back. Has heat option with multiple speeds

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Provides some relief for back discomfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift. I have frequent back discomfort and this massager seems to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pillow is soft and does a great job on my back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Works great and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great on the back. Really helps tight muscles

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Simple, yet awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pillow... a great way to get a nice deep tissue massage with little to no effort on your part. Works great and feels even better.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Favorite massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massager. I love the heated element and really helps.

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother and she loved it. Really helps with her back pain.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little rough ar the wrong angles but soothing on the lower back and neck

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Ended up returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little too harsh and was too heavy to move around. Heat mode didn't produce too much heat. It was good for the price and I struggled with wanting to return it, but after it sat for a couple of weeks unused, I knew I wasn't going to use it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom to replace one she had for years that broke. It is alright. Here other one was more versatile than this one. It's hard to use it for anywhere other than the lower back but it does the trick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to do a good job with the job it is intended to perform

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to losses up my back and neck muscles to relieve stress. Good quality and I’m sure it will last quite a while. Relaxing!

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Massage pillow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom and she loves it. She has knee , neck and back issues. The roller ball and heat inside makes it feel good.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Thank you says my lower back pain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this-keep on my couch behind a pillow-use every AM...it really does help lower back pain-also really like the heat button!

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Helps with my occasional lbp. Different massage options including heated which is my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    It was a good purchase, it really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For tight muscle, this machine does the trick. Want fit in every chair

    I would recommend this to a friend