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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Shiatsu Massage Pillow for its massage quality, heat feature, and ease of use. Some customers feel the massager is too bulky or small, and others feel it is too heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 373 reviews
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Best office massager

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so small and I love it. The heat feature is just right. Perfect for when I need a massage while I have to work

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great item for getting knots out of the back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receive this for Christmas and it was probably the best gift I received . Helps to get all the knots out of your back and loosen tight muscles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent massage pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage from the pillow is nice. The only real knock I can give this item is that it’s a bit noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Simply put it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pillow is great. Target any specific sore muscle, either my hamstrings, quads, lower, side & upper back, even my shoulders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for neck pain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really deep kneading. I love this massager! Easy to use and very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome massager

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my sister. She loved it. I tried it and decided to get me one. Thankyou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massager but not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the massager because it was too firm for my liking. But it’s a powerful little machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a little stress relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat function is what really makes this product stand out. I find that it is best used while laying in bed. I felt a little awkward with the first use but as it massages you'll find that your neck quickly loosens up and the tension melts away. I recommend this if your looking for a neck massager that doesn't break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massager it works Great. And Best Buy has a good price on it. Please go and get one. It works very good on your back

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Just what I needed!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage pillow. When I need a deep back massage...this product comes through!

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 5 out of 5 stars

    Back pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually got this because of trying a similar one at a home show. It really helped my back pain when it's overworked by me.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Massage pillow

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this. I especially like the heat option on this and it was a great value

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift to my dad, he absolutely loved it. He enjoys it while watching TV or while reading. It is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price and size. Didn't think it would be as powerful but it is.

    I would recommend this to a friend
  • Pros mentioned:
    Back pain relief

    Rated 5 out of 5 stars

    The Best! Back Massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this massager about 4 years ago and it makes my back feel so much better when I feel pain.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    The best thing ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It gets all your tension out, especially because it gets warm and really gets to the root of that neck pain.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love this Messager ! Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back massages and neck massager works really well I would highly recommend this

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is small , and can be taken with you, although it is a bit heavy ,I would still recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for gifts. Both husband and daughter love them, they are using them every day!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very professional and relaxing piece of work well done thanks

    I would recommend this to a friend
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