Customer Ratings & Reviews
- Model:
- RCHT8610WF2006/W
- |
- SKU:
- 5587703
Customer reviews
Rating 4.4 out of 5 stars with 470 reviews
(470 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers find value in the Lyric™ T5 Wi-Fi Thermostat's ease of use and reliable temperature control, frequently praising its user-friendly setup and ability to maintain consistent home temperatures, even remotely. The affordability of the product is also a significant plus for many buyers. However, some users experienced challenges with the installation process and reported minor issues with the mobile application.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is very easy to use. Changing the settings on the app is so much easier than figuring out settings the old way. Makes m,y life much easier!
I would recommend this to a friend Rated 4 out of 5 stars
Better than past Honeywell Thermostats I've had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had bad luck with Honeywell devices. The last 2 died after a few months. This one was easy to install and connected up easily & quickly. When I bought it, I didn't realize it was a Honeywell product. If I had I would not have bought it. But, it's been good so far. The screen seems particularly solid & well-built. Software not human-engineered very well & I never did get the Android app to work. iOS app works (just) ok. Would I recommend this to a friend? With caution given that it's a Honeywell product.
I would recommend this to a friendBrand response from Honeywell Support
Posted .Hi Orville, Thanks for your review. We are glad that you're enjoying the Lyric T5 Thermostat. We are happy to help get the Lyric app up and running properly on your Android device. At your convenience, please send us an email at [email protected] with your registered email address. We've created case number 00936703 to assist you better.
- Pros mentioned:Remote control
Rated 5 out of 5 stars
Great Advanced thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the extra functions of this thermostat. I never thought I would love changing the air from my couch so much, but turns out I am super lazy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to get online when installing, had to contact support to make it work. Otherwise its a good device.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a good thermostat. I have problems with my phone linking with it every once in a while or I'd give it 5 stars.
I would recommend this to a friend Rated 3 out of 5 stars
OK "smarts", but the setup stinks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an OK smart thermostat. I like the way it looks, it seems to do what it is supposed to, and it was pretty cheap. It is not the best, probably not the worst, lacks the smarts of some newer or more advanced ones. Setting up the hardware was quite easy, after I pulled a new thermostat wire to accommodate the need for C wire - 24v, which wasn't that hard either. Setting up the smartphone app was a PITA though - and I have been in IT for 20 years. The app would crash, inexplicably go back several steps or clear to the beginning of the process... all of that would have been avoided if a better setup documentation was available. Turns out that: 1) The Lyric app will not take special characters in the password. Ok, I used spaces, which often are considered a different category than "special" characters. But the app would just say "unable to create profile, try again later"... not very helpful. 2) Your WiFi secret phrase should not have special characters either - or at least that is what the support told me after keeping me on hold for the better part of an hour. I am not convinced this is actually correct. 3) Your WiFi network name (SSID) should also have no special characters - again, this was claimed by the support, but my experience seems to be different. What really helped was turning OFF the cellular data on the smartphone. Otherwise the app would never finish registering the thermostat.
I would recommend this to a friendBrand response from Honeywell Support
Posted .Hi there, Thanks so much for sharing these details of your setup and suggestions with us. We value your thoughts as we are always looking for ways to improve the experience for our customers. We hear that you'd like to see more details explains with error messages through the app as well as information relating to Wi-Fi set up. If you have any questions for us now, or in the future, please don't hesitate to send us a note at [email protected] or call us at 1-800-633-3991 and mention case 01295502. We'd be happy to help out!
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat, program it to turn on and off and don’t have to do anything else. It even knows when I leave to adjust the temperature
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great thermostat lots of features and easy to navigate and you can lock the thermostat if you dont want your kids messing with it!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does pretty much everything the nest does, it's cheaper just as reliable, straight forward to install and operate. App works great no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good thermostat with geofencing feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to have this one. Works great so far. I like geofencing control and full control from Lyric app. Easy to install.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 4 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to set up but Honeywell support is great. Love the wifi capabilities and it's a lot of bang for the buck.
I would recommend this to a friendBrand response from Honeywell Support
Posted .Thank you for your review, Greg. We are happy to hear you are enjoying your Lyric T5 and its Wi-Fi capabilities. If you have any questions in the future, feel free to send us an email at [email protected] and reference case number 00894752.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Thermostat WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and it does the job. I don’t have to get up as much to adjust my tempt. Overall it’s worth it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to install & easy to use. I love the geo-fencing option which automatically turns my thermostat up/down depending on where I am.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 3 out of 5 stars
Not Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat is not bad, it does most of what it promises, like control the temperature remotely and turn of the unit when you leave the house. Installation was also pretty straight forward. But it doesn't connect as easily to HomeKit (which was one of the main reasons I purchased it) and also, if you're looking for the REBATE, you'll probably not get it with this, I've tried.
No, I would not recommend this to a friendBrand response from Honeywell Support
Posted .Hi there, Thank you for sharing your experience with us. We value your experience and would like to help with any questions you may have. At your convenience, can you send us a message at [email protected] or give us a call at 1-800-633-3991 and reference case number 01146108? We look forward to working with you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complains what so ever. The interface inst quite as nice as some other products out there but this does the job just right!
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Great Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I habe to say this was of the best equipment I have installed in my house. It alows me to control my AC even from outside the house.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works with my Android phone and has great features. Can set a vacation schedule and full schedule for each day of the week
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
worked like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues; worked out of the box perfectly. Only had to make sure to check the wires before connecting, else all was good!
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
easy setup and operation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.honeywell brand, know and trusted, easy to install, works like a charm, stays connected and alerts when internet connectivity is iffy.
I would recommend this to a friend Rated 4 out of 5 stars
Works great and looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble getting it registered on the Honeywell server, but persistence paid off. The Geofencing works great - especially with crazy family schedules. If we are both away from the house, it automatically reduces or raises the temperature. Now, we don't have to remember to change the thermostat. Personally, I like the look of this one better than the more expensive round version. Not sure why this one is less money, but I am very happy with it.
I would recommend this to a friend






