Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
RCHT8610WF2006/W
SKU:
5587703
Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers find value in the Lyric™ T5 Wi-Fi Thermostat's ease of use and reliable temperature control, frequently praising its user-friendly setup and ability to maintain consistent home temperatures, even remotely. The affordability of the product is also a significant plus for many buyers. However, some users experienced challenges with the installation process and reported minor issues with the mobile application.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 470 reviews
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read. Connected easily with Alexa. Easy to use. Customer support was great when I needed them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great and Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat installed very easily and connected to my iPhone and WiFi without any issues at all. Very simple to program.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Thermostat, OK App

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is good. Connection is simple. Make sure your wiring has C wire (power), otherwise you will need to get a model that has battery power. The interface is sleek and simple. The iOS app is not designed well. User interface can use some improvements. I have another Honeywell thermostat and it uses a different app. I wish Honeywell have one app for all of its models. I have to use two apps to manage my two furnaces, which is a negative.

    I would recommend this to a friend
    • Brand response from Honeywell Support
      Posted .

      Thank you for sharing your experience with the Lyric T5 Thermostat with us. We are glad to hear that you are enjoying it. We appreciate your thoughts on the Lyric app and it’s overall functionality. Your suggestion on having one thermostat app for all of our Wi-Fi smart thermostats is something that we will keep in mind as we continue to develop our systems and integrations. Honeywell

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great WiFi Thermostat for great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard of this thermostat through Honeywell's website, and saw that Best Buy carried it. While I originally looked at the $250 Ecobee and now $200 Nest, this $150 does the job of warming/xooling the house. I have yet to run into any issues with the WiFi using the Lyric app. And it also works with iPhone's home Kit as advertised. Overall, I am satisfied with this purchase, and recommend to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was a pain to set up and install. However now that the hard part is done it is self sufficient and I don’t even touch it anymore. The schedule option is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great budget smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was most attracted to the fact this thermostat wasn't a dial without a true display. I thought I was missing the common wire, but when I found that it just wasn't hooked up, connecting was a breeze. I had some trouble with using my galaxy s8 to register/set up the thermostat (wouldn't complete), I used an iPhone 6 and it set up without any issue. I think there are problems with the Android app and certain phones.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Budget saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to help keep the cost down and to have control over the heat against my teenagers who keep the heat on 75 or higher. I must say I am living in heaven right now because not only does it help keep the heat controlled but it keeps the fan from coming on so much as well so my bill should be much cheaper this month. Haven’t gotten the first bill with this thermostat yet but I can definitely tell the temperature difference. And love that it is WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this thermostat to help regulate temps better when we weren’t home. House is 3200+ sqft and hoping this helps with cooling/heating costs. You can set your “home” radius and heat/ac will kick on to temp when you cross into the radius. You can also adjust the temp from the app on your phone instead of walking downstairs in the middle of the night. So far so good! Too soon to tell about the cost savings but it works well and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great product for cheaper price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the thermostat, its been more than a month since I bought this, I had some issues with the C-wire but found some youtube videos for a work around process. Geo fencing scheduling and the ability to control with your smartphone is very useful. If you are in the market for a thermostat then i recommend you to take a look at this. Depending on where you live you might even qualify for a mail in rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nice product, highly recommended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is easy to install and works very nicely. My house's temperature is stable throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 1 out of 5 stars

    Does not work as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this thermostat worked as described it would be great, but it does not work. The geofencing feature, where it knows when you are away from home, only works occasionally. If it does decide I am away from home, it may be an hour or two after I left and went beyond the radius that is set. Sometimes I will be hone, in the house, and it does not recognize I am home for a few hours. You can not override and tell it you are home or away either. I have contacted Honeywell customer service numerous times. After dialing and punching in all the numbers to answer their questions, I sometimes get through to a person, sometimes put on a long hold and eventually cut off. If I get a person, they always put me on a long hold, then come back and say it is fixed. It is not fixed. This has gone on for over a month now and I am no better off It simply does not work! It is nice to be able to change the temperature via smartphone. I would definitely NOT recommend this product to anyone and because of this experience, I would never buy a Honeywell product again.

    No, I would not recommend this to a friend
    • Brand response from Honeywell Support
      Posted .

      Hello, We are sorry to hear about your troubles with the geofence feature and getting in contact with the support team. This is not what you should expect and we take this very seriously. We would be happy to take a look into this and help get things resolved for you. Can you share your thermostat MAC ID and registered email with us in a message at [email protected] (ref. #00212746)? Thank you, and we look forward to working with you. Honeywell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I think it looks better than the Nest. At least it blends better in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient WiFi capability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking product. Simple install, versatile use with lyric app and apple home app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat for any user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and planned to install this thermostat ourselves, only problem is you have to have a common wire, if you have an older thermostat you may not have one already in the walll. We had to call out an HVAC guy to rewire our furnaces. The product itself is very easy to use and great value for what you can do. I definitely suggest this product to everyone, just know you need that other wire, that was a surprise to us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Perfect thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works perfectly easy to install easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Not overly "smart" and confusing. Some products you have to dive down deep into the options to have it set up the way you want. There is none of that on this. Display is not color with fancy graphics, but then again... it's not about that. It's about coming home to a warm / cool house and having the heating / cooling system be on less when you're not there. I would recommend this no doubt!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Failed after 6 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and installed in May, stopped working in November. Had a professional look over my system and was told that everything seemed fine, the thermostat simply stopped working. It worked quite well before it died. Replaced it with a cheap $30 one and moved on with life

    No, I would not recommend this to a friend
    • Brand response from Honeywell Support
      Posted .

      Thank you for sharing this with us, Shawn. We are sorry for your experience with your T5 thermostat. We would like to hear a bit more if you have the time. You can leave us a note [email protected] or give us a call at 1-800-633-3991, and mention case 00325329. We look forward to connecting with you. Honeywell

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation took only 20 minutes. And has functioned well since. Can't ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for apartment/house built after 2000

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawless with 5wire configuration from my apartment. Now I bought a house from ‘97 and it only has 4 wires from furnace, no C wire. I can’t use it anymore since my furnace doesn’t have control panel that shows which wire to which. 4stars for flawless work from its working condition.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    One of the best thermostats out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old Robert Shaw unit and it works great. Easy to setup and make sure you have the C wire. In my case I connected a spare wire at the furnace and connected the same wire at the thermostat. This powers it on at all times. Better temp control than the old one. The touch pad is a great feature and so is the wireless feature. Great visible screen too.

    I would recommend this to a friend