Customer Ratings & Reviews
- Model:
- H1-ALPHA-YLW
- |
- SKU:
- 6457689
Customer reviews
Rating 4 out of 5 stars with 708 reviews
(708 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the Alpha Foldable Electric Scooter's impressive operating range, bright lights, ease of use, and smooth ride quality. Many appreciate the added features like Bluetooth connectivity and cruise control, while also noting the scooter's power and speed. However, some users have expressed concerns regarding battery life, brake noise, and the scooter's weight, particularly when navigating inclines. The hill-climbing ability is a point of contention for some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for riding at the park! Battery life gets about 5-6 miles in ride time. Cool led lights on bottom!
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Nice scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for Christmas. He loves it. It is pretty fast with kids. I’m 230lbs and got it up to 15 mph. It’s fun to ride!
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
elextric scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with the quality of this producted my granddaughter just loves it. happy with the quality of this product and all the features it comes with.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend - Cons mentioned:Hill climbing
Rated 3 out of 5 stars
Decent scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good scooter. I’m on the heavy side making it struggle going up hill. Flat land makes it much better. Decent for the price.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Blue
I would recommend this to a friend Rated 3 out of 5 stars
Fun, but needs to be in Right Place!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is really only good for FLAT SMOOTH SURFACES. If you live somewhere that doesn't have nice level roads, you'll experience difficulties riding. It doesn't have sufficient power going up even the least steepest hill. But what decent, and brief time I did get to drive it, was fun. Just bad location. Design Flaws: Could be better if had bigger tires, with Two in front. It does have a little power at first acceleration, not enough when engaging elevation though. Should go at least 35. 20 just isn't fast enough.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Cheap but ok.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little thing is fast, inexpensive and lots of features but unfortunately that’s where my review stops.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 3 out of 5 stars
Ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy and fast. Nevertheless, I already have a flat tire in less than a month. I need to invest in tubeless tires already. An additional 60 plus dollars.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great ride
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out today and I rode for roughly 3hrs on and off my plan is to use it to commute back and forth to work which is approximately 5 miles I got it up to 17 mph
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend Rated 3 out of 5 stars
Customer Service sucks!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So overall the scooter is great! It rides smooth, the lights work well at night and decent speakers. So we purchased 2 of these during quarantine, about a month in one of the back tires stem went bad and the tire goes flat, we contacted the company and they said they couldn't do anything at the time cause of Covid, reached out again and they said the unit is out of warranty. Unfortunately at the time there was no GeekSquad Protection Plan, or else we would have got it. I have way to many plans for everything I buy lol So does anyone know where we can get a rear tire for this?
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Get a helmet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ride. Easy set up. Speaker is decently loud, sound quality isn’t great. Moves really well. Great gift for my wife. Get a helmet.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my husband for Christmas. He loves cruising the neighborhood on it. My granddaughter got a smaller one and she tags along sometimes.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Enjoyable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger than the others in the market. Nice speed but dont expect to reach the speed as advertised. All factors matter. such as your weight angle of the road etc
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Cons mentioned:Brakes
Rated 1 out of 5 stars
Don’t bother buying this scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I have had this scooter for a little over a month. It rides nice and goes pretty well with me on it. I am 200Lbs plus my backpack. Cons -The throttle cuts out every so often -cruise control Does not engage over 5 mph -The latch to fold down the handle worked once -Doesn’t last long in cold weather Isn’t supposed to be used in wet conditions I recently got a flat tire on the rear. I looked up the tube online and can only get it through eBay with a 1 month of more wait time. There is no direct line for customer support. I called the number Best Buy gave me and she said they don’t have a line for a customer support division. So that makes the 1 year warranty crap, and I can’t even ask anyone where to get a new tube. I have a $400 plus $100 for the extended warranty scooter sitting in my garage useless. Advice. Buy a scooter that has easily found parts online and has an actual customer service division.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is kick stand screw came out the first week. The grips are hard to start the threading. My son's right hand grip is always a little loose. It doesn't appear to bother my son.....
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter absolutely loves this scooter even thought it’s a little big for her it’s a great buy it’s built well great quality and it performs well we love it
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Cons mentioned:Weight
Rated 3 out of 5 stars
Latch problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you are constantly folding the scooter put it away the latch will break eventually. Overall pretty decent another thing it's pretty heavy
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Bad battery, bad support, bad product - do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money for something with better quality and support. I purchased the Hover-1 Alpha for myself as a birthday gift in February. The scooter has never allowed me to use a full battery charge. Typically it will shut down after about 15 minutes of moderate riding. The display on the handlebar always says "E7" as it does this with loud beeping... letting me know my ride is over and it's time to PUSH it back home. Hover-1 support is abysmal too. I have a ticket open since May 3, 2020. It has been almost a month now and their support team has not done anything besides ask for purchase details and mentioned a technician is researching the issue. Avoid this company since they do not prioritize customer support for their quality issues.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
No, I would not recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this. Rides smooth and quiet. Battery last for 2 to 3 days. He loves the lights and Bluetooth.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Blue
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Son loves it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son as a Christmas gift, and it is the one thing that I have seen him enjoy non-stop. Would buy this again and again, no problem.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter. The fact that i can ride it and listen to music at the same time, makes every trip an amazing experience.
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Black
I would recommend this to a friend








