Monster deals on the tech you wantDoorBOOsters coming Oct. 31.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $465.99
The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,275 reviews
  • Rated 5 out of 5 stars

    Fantastic Performance at a Great Price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP 15.6" Touch-Screen Laptop with AMD Ryzen 5 for a few weeks now, and I’m absolutely impressed! It’s sleek, lightweight, and incredibly fast. The 512GB SSD ensures quick boot-ups and smooth performance, while the 8GB of memory handles multitasking effortlessly. The touch-screen display is crisp, vibrant, and very responsive—perfect for work and entertainment. The battery life is outstanding; I can easily get through a full workday without needing to charge. It’s ideal for productivity and on-the-go use. The speed and performance exceeded my expectations, especially for the price point. This laptop is perfect for students, professionals, or anyone needing a reliable, high-performing machine. I highly recommend this laptop to anyone looking for great value and top-notch quality. HP has done an excellent job with this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With My HP!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very Leary at first because of the price. They say you get what you pay for. To my surprise, the price had nothing to do with it. I purchased this computer online which is something I wouldn't normally do for equipment like this. I do wish I had gone into the store and spoke with someone because I really wanted more ports to hook up my equipment. I made it work, and the laptop works well. The screen is a good size, everything is clear, it's fast and it's easy to navigate. The only thing I am not happy about is there is not enough power to use multiple screens. I ended up having to purchase a power block and more cords and I am still not able to get enough power to the third screen (as seen in the photo). If you do not want/need multiple screens, this is the laptop for you for a very affordable price. I would not recommend it for multiple screens. If I had known about this, I would have purchased a different one. All in all, this laptop is worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP for the win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes for a great second laptop. Does the job I enjoy the touch screen that allows me to select items on the screen easier good battery life sleek slim and I like the solid state configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever spend on. I had this laptop for awhile, and it’s not a disappointment. I got it when it was on sale. It’s not acting slowing, it’s fast, big screen, touchscreen. I don’t think I’m upgrading no time soon. I had other laptops and they wasn’t on spot like this one. I used this laptop for my school work, and it doesn’t lag or doesn’t froze at all. Also the battery life is amazing, I don’t have to charge for almost 3 days. It doesn’t die fast like other laptops. I would recommend to my friends 100/10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Pro- large screen, does what I need as an online only college student. Holds charge for a decent amount of time. Cons- not a fan of the look of the screen, charger gets hot quickly. Good laptop for the price. I would recommend as a starter computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an amazing computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gem a couple months back and it has held up well! Amazing screen, fast, and lightweight. The battery could be better, but for the quality of the screen it is a great laptop. If you are on the fence, go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for basic needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop!!!! It is exactly what I needed. I only use it for school/basic needs. It is super fast and very responsive. It is not bulky AT ALL! The setup was easy and painless. It charges fast as well. Two improvement would be to add a backlight to the keyboard because sometimes I do use it at night. Also, put the mouse pad more in the middle (for me) it is too far left. For your basic needs, I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice HP 15in I5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP I5 Ryzen 15 in laptop is really nice. Fast. Nice display. Good sound. It has S Mode and thats why i didn't give 5 stars. It wont let me that it out of that mode. Im still trying. Battery life isn't too bad. If using for long hrs I'd keep it plugged in. Windows 11 is different and im still learning. Its becoming easier. I do like this laptop. It's heavier than i thought it would be. Though it isn't bad at all. I'm happy with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carol's new computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Computer, I love Quality the speed and the touch screen is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Computer Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite and most expensive computer I've ever had. I know, it's on the cost effective side, but I have limits. I'll get an even better one next time. I appreciate every single feature. It's light enough for me to carefully put away on the top shelf where my toddler can't reach, ha ha, as shown in the picture. I also especially enjoy the PhoneLink capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the $

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Use for light office work and internet. Makes it easy to add second screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic school or work usage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works fast for basic needs so far, it doesn't feel heavy, very good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the laptop is great. I was a little skeptical due to buying other laptops and having it fall slow on me within a month. I've not had any issues, easy maneuvering, and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way to go, Best Buy!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exceptional—hands down, it is worth the money. My only complaint is that I've been feeling it get hot and have to turn it off for a bit. I will be taking it to Best Buy to get it checked. Other than that, having a screen touch makes my life so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only HP for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stand by my appreciation for HP Laptops. This has a sleek design and lightweight and the crisp screen makes it easy to use for hours on end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great & reliable laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop – Fast and Reliable I’m really happy with my purchase. It’s fast, lightweight, and handles all my daily tasks with ease. The screen is clear, the battery lasts long, and the setup was simple. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This boots up quickly and runs fast. My favorite option is the touch screen. Amazing purchase at this price point. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop arrived exactly as advertised. Processor and RAM are more than sufficient to handle multiple tasks at once, and has surpassed expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer compared to my old one. It is great for school and has a nice touch screen. The only thing I wish it had was a light up keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the Win

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into my local Best Buy looking to compare laptop computers from what I have seen at Wal-Mart. As in mist cases you get the quality that you pay for. I found the HP Laptop with AMD Ryzen 5 on sale. I needed a Laptop for maritime studies so I waited around for an associate to help me and nobody came. Frustrated I walked to the front door and the associate at the front door greeted me asking if I found everything ok? I said no I need help so he immediately walked with me back to the product and offered answers to all my questions. The man was amazingly helpful. He even carried the Laptop to the register and promptly checked me out. Thank you Best Buy. It's refreshing to find great service and quality products under one roof.

    I would recommend this to a friend
Sponsored