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Customer Ratings & Reviews

Your price for this item is $329.99
The previous price was $579.99

Customer reviews

Rating 4.6 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's touch-screen display, fast performance, and reasonable price. They also appreciate the long battery life and lightweight design, making it easy to carry around. While some customers mentioned that it may not be suitable for gaming or heavy designing tasks, they still recommend it for basic daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 519 reviews
  • Pros mentioned:
    512gb ssd, Touch-screen

    Rated 5 out of 5 stars

    Fantastic Performance at a Great Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP 15.6" Touch-Screen Laptop with AMD Ryzen 5 for a few weeks now, and I’m absolutely impressed! It’s sleek, lightweight, and incredibly fast. The 512GB SSD ensures quick boot-ups and smooth performance, while the 8GB of memory handles multitasking effortlessly. The touch-screen display is crisp, vibrant, and very responsive—perfect for work and entertainment. The battery life is outstanding; I can easily get through a full workday without needing to charge. It’s ideal for productivity and on-the-go use. The speed and performance exceeded my expectations, especially for the price point. This laptop is perfect for students, professionals, or anyone needing a reliable, high-performing machine. I highly recommend this laptop to anyone looking for great value and top-notch quality. HP has done an excellent job with this model!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch-screen

    Rated 5 out of 5 stars

    Best laptop ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever spend on. I had this laptop for awhile, and it’s not a disappointment. I got it when it was on sale. It’s not acting slowing, it’s fast, big screen, touchscreen. I don’t think I’m upgrading no time soon. I had other laptops and they wasn’t on spot like this one. I used this laptop for my school work, and it doesn’t lag or doesn’t froze at all. Also the battery life is amazing, I don’t have to charge for almost 3 days. It doesn’t die fast like other laptops. I would recommend to my friends 100/10.

    I would recommend this to a friend
  • Pros mentioned:
    Touch-screen

    Rated 4 out of 5 stars

    HP for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes for a great second laptop. Does the job I enjoy the touch screen that allows me to select items on the screen easier good battery life sleek slim and I like the solid state configuration.

    I would recommend this to a friend
  • Pros mentioned:
    512gb ssd, Ryzen 5, Touch-screen

    Rated 5 out of 5 stars

    GRAB A BEST BUY DEAL/ENJOY MY NEW HP LAPTOP!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not forget this laptop was purchased about five minutes before the limited price reduction deal ended. Best ever (touchscreelaptop purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ryzen 5

    Rated 5 out of 5 stars

    Best Buy for the Win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into my local Best Buy looking to compare laptop computers from what I have seen at Wal-Mart. As in mist cases you get the quality that you pay for. I found the HP Laptop with AMD Ryzen 5 on sale. I needed a Laptop for maritime studies so I waited around for an associate to help me and nobody came. Frustrated I walked to the front door and the associate at the front door greeted me asking if I found everything ok? I said no I need help so he immediately walked with me back to the product and offered answers to all my questions. The man was amazingly helpful. He even carried the Laptop to the register and promptly checked me out. Thank you Best Buy. It's refreshing to find great service and quality products under one roof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With My HP!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very Leary at first because of the price. They say you get what you pay for. To my surprise, the price had nothing to do with it. I purchased this computer online which is something I wouldn't normally do for equipment like this. I do wish I had gone into the store and spoke with someone because I really wanted more ports to hook up my equipment. I made it work, and the laptop works well. The screen is a good size, everything is clear, it's fast and it's easy to navigate. The only thing I am not happy about is there is not enough power to use multiple screens. I ended up having to purchase a power block and more cords and I am still not able to get enough power to the third screen (as seen in the photo). If you do not want/need multiple screens, this is the laptop for you for a very affordable price. I would not recommend it for multiple screens. If I had known about this, I would have purchased a different one. All in all, this laptop is worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch-screen

    Rated 4 out of 5 stars

    Its an amazing computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gem a couple months back and it has held up well! Amazing screen, fast, and lightweight. The battery could be better, but for the quality of the screen it is a great laptop. If you are on the fence, go for it.

    I would recommend this to a friend
  • Pros mentioned:
    512gb ssd, Touch-screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new laptop! My old laptop was so slow, I had forgotten how fast I could just google something! It is fast and the display is so clear and vibrant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Home Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with Nice Configuration with - Better memory and Higher Storage of 512 SSD with AMD Ryzen 5 Processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Use for light office work and internet. Makes it easy to add second screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young associate who assisted me was just fantastic. I told him what I was looking for in a a laptop, he showed me the products, I picked a fitted case, we were off to the register for payment. This took less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and user-friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the coolest laptop i have had so far. Havent been able to explore everything but so far I'm pleased. Large-sized keys and easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal if it's on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and middle-of-the road performance laptop. I was pleasently surprised by the compact size of the power adapter (45W), although not sure if the small size is good or bad for charging time. I purchased when it was on sale so it was a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice just to be able to afford one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good daily use computer. Graphics a little low budget but other than that is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only HP for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stand by my appreciation for HP Laptops. This has a sleek design and lightweight and the crisp screen makes it easy to use for hours on end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals on laptops!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at the location on the west side. Very helpful and informational. Definitely my new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go on get this lappy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Specially if you doing online classes. It has everything you need. Go ahead and shop this lappy with all the confidence you got regarding education.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new hp laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very good. Works great for what I need. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy HP laptop customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was awesome at time of purchase. Store associate was very patient and andwered all my questions. I did not feel pressured to buy and will be coming back for future purchaes. The laptop is great and is exactly what I needed for school, and having a full keyboard is everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. I really like this new laptop, it’s very light to carry

    I would recommend this to a friend