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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 492 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, ease of use, and lightweight design of the 15.6" Touch-Screen Laptop. They appreciate the solid-state drive for its quick performance and the long battery life. However, some customers have concerns about the limited storage space and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 492 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife. It's strong, lightweight, sleek and very fast. It's easy for her to understand how to use it and makes her shopping experience much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several HP laptops in the past that I purchased at best buy . This one is fast, great memory, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for College!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is extremely fast and is beautiful. I am able to have multiple tabs, word, and excel open at the same time. The battery life is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use. Its touch screen function works great with no delays and had no issues as of yet. Great price, great device--no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the laptop for about a month now. I am using it to teach myself programming skills. For that purpose it has served me well so far. I’m not saving large amounts of information on the hard drive (which only has about 85 GB of free space after the OS). I like the ssd, boot and load times are amazingly fast. The touch screen is an added bonus. I wouldn’t mind a little more RAM, but I intend to dedicate a flash drive to ready boost to help with that. All things considered, I’d recommend this to anyone not needing a large hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, fast and responsive. Lightweight, capable, and stylish. Only down side is the small hard drive. I have no complaints, since I back up everything on an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced a very old one and is a welcome upgrade. It is fast and easy to use for two seniors. The touch screen is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 7 year old laptop. This computer is so much faster. Delivery was on time. Very easy to set up. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter for college. Easy to use, touch screen is great too. We removed a lot of apps that came with it to help speed. It did. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Sleek HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, and super fast. Great product at a very good price. Received the help we needed from a HP rep, impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the solid state drive. Fast, responsive and nice computer for the price. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP. Quiet, doesn't get hot when using & battery lasts a long time. Wish it had Word installed & a different scrollbar. Lightweight but doesn't feel cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this touchscreen so easy to use! so light weight also

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to run DAW (Digital audio workstation) software. I thought 128gb ssd might not be enough space for all the software and plug ins (extensions). After finishing installation of all the software and plug ins I was presently surprised. I had over 80gb left. Fastest startup I have ever seen. Works as fast as you can think. Plus it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer performs exactly as advertised. Comparable to a MacBook but far cheaper. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, runs smooth, love the touchscreen, I will definitely buy another one! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the touch screen on the laptop. Acts just like a tablet. Speed is very good also

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    It is fast current GEN processor at the time of $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really fast compared to our old M 14 gateway dual core. I like to touch screen too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast, great screen resolution, and easy to use! Love that it has a CD player too. I much prefer the Microsoft Office package for one computer because it's a one-time, not annual, purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is very nice and responsive. The laptop does everything very well.

    I would recommend this to a friend
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