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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 905 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Pavilion x360 2-in-1 laptop's touch screen, price, speed, and portability. They appreciate the convenience of the touch screen and 360-degree hinge, and find the laptop to be fast, light, and easy to carry around. The battery life is also praised for being great. However, some customers have concerns about the laptop's storage capacity, durability, pre-installed software, warranty, and fan reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 905 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. This is the best laptop I've owned yet and I have had more than a few. It's quick, light weight, has a long battery life, I can use my Roku TV as a monitor connecting to it wirelessly. What's not to love. This is a great product and we're looking for another one for my wife. Good job HP.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Portable

    Rated 4 out of 5 stars

    fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small easy to carry around. Very fast opens large files faster.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for school.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my son’s upcoming junior year of high school....also bought Microsoft office...perfect for what he needed it for... processing is plenty fast and came with everything he wanted and needed without having to pay for a bunch of extras / upgrades.... touch screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Quick, compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, does all the simple things great. Obviously not as powerful as the larger models, but gets things done. Touch screen works great, monitor could use a touch more brightness and color. Battery died just under a year of ownership, was replaced under warranty. Could use some upgrades, larger hard drive for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great starter computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use as long as you use it with internet to get started. And use the pin to log on it makes things so much easier. Also if you can purchase the warranty through best buy..if not they will not help you at all. I learned the hard way...and I'm glad my son and husband are computer savvy..

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this writing: Graphics while in Tablet mode are not always the best - 4.49 out of 5 for graphics while in Tablet mode. The fan gets a bit warm - haven’t determined if it is do to any specific Process. Over all 4.75 out of 5 experience for me. I love it as an out of the box under $500 option!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 4 out of 5 stars

    Great laptop for students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 2n1 perfect speed great sound and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for a great price!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run a program to tune my car and it ended up being a lot better than I had ever expected. My only criticism is the stupid windows 10 being locked to Microsoft programs only but after unlocking it and voiding the protection it works amazingly well for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I need that has multiple tabs and downloaded school stuff. I’m thankful that this laptop has also a touch screen. This laptop has a good battery life which I can’t complain about. The only thing I wish this laptop has is the light keyboards. Then I would of put 5 stars in it! Overall great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop that turns into a Tablet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this Laptop seven weeks ago and finally feel comfortable with it. I love the touch screen feature that make this product more efficient to work with and the flip back that its easy to be mobile around my house. This laptop is a great buy for my office type needs.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Great for homeschooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted exactly 2 years and 4 days…just 5 days after our extended warranty. However, it was used EVERY DAY by a teenager. We cannot complain. It served it’s purpose for online school and streaming as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Good backup computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the computer when I travel because it is lighter than my other HP computer and operates like my other HP computer so I don't have to learn how to access the programs I use on my other HP computer. It would be nice if the computer had more memory in it, otherwise I am pleased with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    My Travel Pal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight of this laptop. It was purchased just for a class that took place in the middle of my vacation. I wanted something basic and portable and this was it! The touchscreen is finicky at times but worked perfectly for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great little personal laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this little guy. The screen folds all the way back so it can be used like at tablet. It is nice and small which means I can easily transport it and I have not had any issues with it. It is a great laptop for casual home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, held up with time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over half a year ago. Solid laptop. No complaints. All the features came in handy for the impromptu online classes. Working well even though I have it almost maxed out on space because of photos. Light enough to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a laptop for traveling. This one is great for that. Its just the right size for carrying on a airplane. I haven't gone on a trip with it yet, so I hope it does what it says. The battery life is not the greatest but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my old HP Pavilion that I spilled coffee on twice. (Geeks helped with that) I like this new one. It is smaller but does a great job. It is always hard to change, but I am getting used to it now. Price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer. I only have two complaints -- the touchpad is more sensitive than I am used to, so I get some occasional errors when my hand unintentionally touches the pad; and for some reason, the "page down" key in Facebook sometimes stops working correctly. It isn't a huge problem, and it is easily worked around, but it is annoying. Other than that, it is fast and does everything that I want.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for everyday internet use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use in her daily web surfing, shopping, email, facebook, etc. After a month of constant use, she is still extremely happy with it. Have taken it on road trips and it is easy to transport and even use in the car.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great laptop for my Daughter in College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter loves this laptop! She can do research in library and use it all day in class without worrying about the battery running down. Lightweight to carry in her backpack walking around campus. Does everything she needs it to do!

    I would recommend this to a friend
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