Customer Ratings & Reviews

It works phenomenal yet after 1.5years. And the design (oh boy!). Referred already to couple of my friends and made 3of them buy. Not a fan of posting review but this purchase drived me to do so with some magnificent satisfaction. I would definitely recommend this masterpiece to you, who's reading my first ever review on best buy.

This is one of the most underrated laptops ever made. I came into Bestbuy wanting a generic Microsoft Surface and came out with this Spectre that is an incredibly powerful compact laptop. This laptop has so many features including CPU, GPU, and SSD tuning for better performance and battery. Intel i7 with 16GB RAM is plenty to run Adobe software such as Photoshop, Lightroom, and Premier. You can even do light gaming with it. I've had it for 2 months and I feel like I haven't pushed it to its limits yet. The screen is beautiful and the touchscreen is very responsive. It comes included with a pen so you don't have to buy a separate pen. I didn't know I would use the tablet option so often, but it surprisingly works. I recommend this laptop for anyone who wants an alternative to a Macbook or Microsoft Surface. It's powerful to run photo/video editing software and has plenty of storage.

Gorgeous design. Still holds up 2 years on. Top quality PC.

Bought Aug. 2022 and it's still rocking with me. Great product.

It’s been like 1 year using this laptop so far didn’t get any issues…worth for money

This is one of the best laptop I have ever used, color 100

Unlike anything I've experienced. I think this is way better than anything on the market, including Apple. The super crisp, tall OLED display, paired with the portability of a light, 13" 2-in-1 laptop, makes this perfect for the couch. Windows 11 experience is great in tablet mode, yet powerful enough to get work office work done.

Bought this as a gift for my girlfriend. Excellent quality. Very fast to load love to use the hp pen included.

Really disappointed with the product. I definitely didn't expect to see the persistent issue where I just keep seeing the Boot Device Not Found error (Hard Disk - 3F0). I get this error sporadically and I looked all over the web and it seems this is a common problem that most people face with HP products. I tried all the solutions suggested by HP troubleshooting guide like loading default bios and performing storage tests. Storage Tests when I run they pass. Don't know what the issue is but it's seriously frustrating, as i am working, out of nowhere it suddenly shows BSOD and shows that hard disk error. I am helpless now, don't know what I can do next. It hurts so badly as I spent 1700 bucks on this. Never buying HP products again and would never recommend anyone else to do that either.

Awesome addition for my work duties ease of use and compatibility

Love my new computer. Has excellent processing power combined with everything hp has to offer.

This laptop looks great. Quite possibly the best looking laptop I've seen. It's speedy. The screen is amazing. The keyboard feels great to type on. It doesn't feel cheap, very solid. It does get hot though. You can mitigate this in the performance settings however. The battery also doesn't last as long as I'd like. I get about 6-7 hrs while using it in balanced mode. Although I guess that's to be expected thanks to the OLED panel. That being said, I'm still very satisfied with my purchase. I managed to catch it on sale for under $1k.

This laptop is the best I have ever owned for many reasons, in aggregate. I only know what matters to me so that's what I will focus on. First, the screen bezel is very thin and the display is beyond beautiful; It is crystal clear and vivid and I appreciate the HP app in the system that allows one to choose the display type, although I leave it on default. The 3:2 aspect ratio allows me to get a nice full, page view instead of what one sees in 16:9. It also has an auto-brightness feature that is important to me. Second, the keyboard, trackpad, and backlighting are top-notch; I love everything about it, especially that it does not attract finger oils and is easy to read; I am not thrilled with the home button being where the backspace button should, though. Third, the sound, next to the Yoga 9i is excellent. HP has the speakers on top of the deck and below; it could be a shade louder but the sound quality is right behind the Yoga 9i. I love the Bang and Olufsen EQ app; it is very customizable. Fourth, the build quality is second to none; it looks super cool with the gold trim and diamond-cut edges; The pen that comes with it sticks to the left side of the deck nicely and is not in the way; I am not afraid of losing it, whatsoever. It also has a nifty leatherette (?) pouch it can be stored safely in, as can the pen slide into the pouch in its own dedicated slot under the flap. The I/O for the power adapter on the corner is a bonus and reduces the likelihood of it being yanked out and causing damage. I wish there were one on the left side though, in addition. It is lightweight and easy to carry and very portable at 2.95 lbs. The Surface Laptop Studio, also a wonderful unit, weighs in around 4 lbs and is just too beefy; not what I can tolerate for ease of use. The 16 GB ram and 1 TB SSD are wonderful and give me more than enough for my purposes. I have not owned it long enough to tell you about the battery, sorry. However, all in all, I highly recommend this HP Spectre x360!

It never quite lived up to HP's expectations. This system always seemed to be sluggish. What should have been simple processes and activities take seconds to complete. It felt like this configuration was doomed from the start. I realize it was only 16GB of memory but simple things like moving from browser to MS office and running multiple programs was just sluggish.

Loving the laptop to this day. Use it for some business and mainly homeschooling purposes. I bought it in November 2022 and its still just as fast. The size is comfortable to travel around with.

It was time for a new laptop. I got tired of buying $2-400 dollar laptops that have a 40 minute battery life, and break down in a year or two (get what you pay for). It was time to go big. I looked around for over 7 months before I finally broke down and got the HP Spectre 13.5 (14T). It was a tough choice between this one and the Lenovo Yoga 9i 4k. I might be picky, but the one thing I didn't like about the Lenovo was the Leather Lid. The Lenovo had more bang for the buck when Best Buy had it on sale for $500 off. Glad I did not settle and got the HP Spectre for a few hundred dollars more. The first Spectre I got had a bad up-arrow key that wouldn't spring back and had a weird "flat" feel to it. I took it back the next day and Best Buy agreed it would become annoying to have a funky key (especially since it is brand new and should be perfect) and exchanged it out for a new one, I can't say enough about the Best Buy crew, very helpful. The second one I got is perfect. I set it up but haven't really had time to sreatch out it's legs. It should be plenty good for what I need it for (banking, stocks, spreadsheets, internet, movies etc.). My internet isn't the greatest/fastest, but this laptop seemed to help speed it up if that makes sense (especially after removing the McAfee security it comes with). I'm looking forward to using it's robust 1 Terabyte hard drive. I can store plenty of music and movies with that for offline listening and viewing. I haven't ran the laptop all day, so not sure of the battery life. All I know is it turns on everytime I need it and has plenty of Battery life when I do use it. I've only charged it 3 times since I've bought it, but I am only on it for a few hours at a time. I have a work computer that I'm on 8-10 hours a day, so this is my recreational laptop. I can only stare at a screen for so long every day (:

Asaide from the graphics processor and battery life, this is a solid machine.. Tends to get a but hot when in performance mode, but i can deal with it. Not a gaming laptop, but i was able to run Xbox Game Pass through it and performed decently when playing Fifa 23 on it

Best laptop ever, it’s small enough to carry around easily and the pen is just so magnificent. So easy to use, have had this for almost 2 years and highly recommend.

I like nice and fancy I love the touch screen just don’t know what happens to my work when I touch the screen . But I love my laptop

I love my new laptop! The versatility is a huge plus as well as the speed and storage capacity. It is great for work and for college. It does get warm after using it for awhile. That's normal for a laptop though and a laptop cooling pad definitely helps.