Customer Ratings & Reviews
- Model:
- TRACE940
- SKU:
- 6180825
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the performance and graphics capabilities of the Gaming Desktop, frequently citing its speed and high frame rates in games. Many also appreciate the ease of use and relatively quiet operation, along with the competitive price point. A small number of users noted the absence of an optical drive and some concerns about the size of the computer tower. While some reported issues with the power supply, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Very poor computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer blacks out and restarts on it's own when I am playing Fortnite. I expected the computer to be built perfectly fine. However, this is a major issue as it has already occurred 3 times within 2 days. This is very dissatisfying.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
Thank you for your review of our TRACE940.
We are sorry to hear about your experience and thank you for expressing your concern.
To better assist you with step-by-step troubleshooting or warranty service, please contact our support team Toll Free (888) 462-3899 Monday through Friday 8:30 am- 5:30 pm PST or you can send an email to [email protected]
Thank you!
TERRRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I go fullscreen into fortnite and press f11 it crashes everything and says monitor not connected. Sometimes my pc wont even let me open chrome and so many freezes randomly when im playing whoever plays fortnite and say this review add my discord wilsyn#9339
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Dear Wilson,
Thank you for your review of our NVIDIA GeForce GTX 1060.
We are sorry you are experiencing technical difficulties with our computer and understand what an inconvenience this may be.
To better assist you with step-by-step troubleshooting or warranty service, please contact our support team Toll Free (888) 462-3899 Monday through Friday 8:30 am- 5:30 pm PST or you can send an email to [email protected]
Thank you!
Great at crashing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this pc for less than 2 months and the SSD crashed, the audio port crashed, and in usual fashion Best Buy has me call Ibuypower, and guess what, couldn’t get through. Don’t buy from Best Buy. Build your own.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
Thank you for your review of our Trace940.
We are sorry to hear that you were not able to get assistance from our team. We suggest emailing [email protected] as this will match you with one of our Customer Service Reps faster if you still need assistance with your computer.
Thank you!
FAN is making noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fan at the back is making ticking noise. looks very cheap fan used
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello Melha, We are sorry to hear you are not satisfied with our product. The ticking noise may be caused by the case fan or the CPU fan hitting a loose cable and this can be fixed by removing the side panel and move any wires to the side. if you need additional assistance, please contact our Technical Support at (888)-618-6040 Mon - Fri from 8:30 am - 5:00 pm PST. Thank you!