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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,706 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size with nice compartments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for small family with good compartments inside

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great budget refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for our garage and it’s been working wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working very well. No complaints. I wish I had bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    perfect for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean looking and plenty of time for storage. Very satisfied!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cannot get rebate since not ENERGY STAR Certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good refrigerator. But it is not ENERGY STAR Certified refrigerator, you cannot get the rebate from NH ENERGY STAR program. Hope this is helpful for who want to rebate this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fits the space perfectly. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our rental house. As there is limited space we needed something small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, I've had it for a while now and its been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    For being a small fridge it holds a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge. It’s a great extra fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and size. Definitely worth the cost. Like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and has a lot of space. Glad we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new refrigerator due to a problem with the ice maker. I decided to get Best Buy's brand and found it to be a gem. The freezer door shuts with a force that lets you know it is sealed close. The shelf space on the door is so much nicer that my last refrigerator. I am so very happy with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    5 months and not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made some noise at first but now it's making a weird and even louder noise! For a family of 2 it's a good size but the rattling noise is awful!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate the noise that you are hearing and search for an accurate solution for you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good value for the $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the $$, plenty of space in both the fridge and freezer sections. The door handles feel a bit cheap, but it gets the job done. Hard to complain for the price, really.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for the price. A lot of room. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great for any office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays very cold and has plenty of space as an office refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Shelves

    Rated 2 out of 5 stars

    Get as last resort

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire (not solid) shelves. Makes noises. Died at 9.5 months

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Melissa,

      Thank you for taking time to write a review our Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great overall but the motor makes wierd sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup and uncomplicated operation! Perfect for my garage. Power has been out for most of the day twice since installing. Nothing in the freezer melted without opening any doors. Very impressive given our current heatwave!

    I would recommend this to a friend