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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 4,705 reviews
  • Rated 4 out of 5 stars

    Need better shelves

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement fridge for an older fridge that gave out. Works as needed just don’t like the wire shelves as some items such as bottles will not stand up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not that impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as an extra refrigerator for our garage and I am not sure this was a good pick for the weather winter. All the items in the refrigerator seems to keep freezing. Any suggestions?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge but at times sounds like a dying cow. Makes a lot of noise. Keeps my iron city cold though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as a second refrigerator. The only thing I don't like is that the shelf racks make it sort of difficult to place cans on them since they are wired racks. This refrigerator runs quietly. I am really enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our rental house. As there is limited space we needed something small.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small affordable fridge, perfect choice

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great overall but the motor makes wierd sounds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator work good, put in garage and works like it was inside house. Sides was warm when first plugged in but that went away after a couple days.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Great refrigerator/freezer for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space on doors & shelves. Could use more adjustable shelf heights in the fridge. Vegetable bins are deep but short. Overall a great deal for the money!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Shelves

    Rated 2 out of 5 stars

    Issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes weird noises constantly. Also the 2nd shelf keeps breaking.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our 18.1 Cu. Ft. Top-Freezer Refrigerator - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great for the Price-Delivery Service is on Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was easy and fast! VERY professional. Fridge is decent, no bells or frills. But it works well. Only issue I've experienced is some freezing in the back of the fridge, but once I adjusted the shelves and made sure nothing was backing against the vent, it was resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE IT !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good,Geek Squad delivery & setup was the best I ever had.Fridge works great, the only thing I miss is glass shelves, the wire ones provided makes it hard to put small items on them.Cans & 2 liter soda bottles fall over had buy some plastic containers for these items, otherwise all is good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you so much for taking the time to review our refrigerator. I am happy to read you are satisfied with your purchase. Feedback like yours let us know the right path to follow to offer you a better quality product.

      Do not hesitate to contact us if you ever need any help with your refrigerator. We are here for you.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    Perfect beer fridge for garage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge and freezer get nice and cold. I wish the shelves weren't just wire. Had to put plexiglass on shelves just so beer cans don't keep falling over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was just what i expected. The delivery people were nice and fast, both of them wore a facemask. I purchased it for my parents, I asked to send Spanish speaking employees which they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great and is quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs quietly, but is extremely lightweight even with it filled with food. Keeping it the distance from the wall recommended required us to place a brick on the floor behind and on each side of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Basic Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, with no frills. It keeps my food cold and makes Ice. If you want more upgrade this is a very basic price driven frig.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Terrible do not buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a terrible noise poorly made it’s a piece of garbage. I’ve been searching for a while for a comparable fridge For my very elderly father got this one right before I went in for her ankle replacement surgery came out and he hated it it was too small we didn’t realize that it was like a mini a big mini I suppose and it makes all sorts of noise it doesn’t keep it cool and it doesn’t shut it’s just terrible just terrible don’t buy it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 18.1 Cu. Ft. Top-Freezer Refrigerator. I understand it makes loud noises and that can be annoying. But, we will be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Confusion with delivery. 1wlk late. Terribletracki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listed in summary. Mgr was womderful but went on vacation.then nobody knew anything They lost fridge for 4 days. Terrible warehouse &tracking system. Needs new analysis & destroy current system.the

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in early may, have had it a couple weeks now and works just fine. I appreciate the moveable shelves in the inside of the door, and one of these days we'll take advantage of the reverseable doors (they arrived attached on the opposite side we need them on). Great value too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service to our home was very quick and efficient; like 15 minutes. Within 45 minutes after being plugged in, the refrigerator became very cool and proceeded to get cooler as the time went by. This was so much appreciated because our other refrigerator was doing nothing. So happy

    I would recommend this to a friend