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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,706 reviews
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was just what i expected. The delivery people were nice and fast, both of them wore a facemask. I purchased it for my parents, I asked to send Spanish speaking employees which they did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is nice. Bought for Rental Property. Would give 5 Stars but the Screws were stripped for the Door Handles. Not sure why, annoying when the Screws come prepackaged.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator because mine went out. It works as it should but it does make loud noises

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Great refrigerator/freezer for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space on doors & shelves. Could use more adjustable shelf heights in the fridge. Vegetable bins are deep but short. Overall a great deal for the money!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confusion with delivery. 1wlk late. Terribletracki

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listed in summary. Mgr was womderful but went on vacation.then nobody knew anything They lost fridge for 4 days. Terrible warehouse &tracking system. Needs new analysis & destroy current system.the

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fridge ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this appliance online on the 60 day finance free or 12 month to own. Hassle free, no annoying phone calls. They delivered when they said they would and I've been happy as a lark. they're finance charges are amazingly cheaper than an Aaron's or Rent a centers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in early may, have had it a couple weeks now and works just fine. I appreciate the moveable shelves in the inside of the door, and one of these days we'll take advantage of the reverseable doors (they arrived attached on the opposite side we need them on). Great value too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is doing what it is supposed to do. It is a basic model, and one gets what one pays for. It's as expected for a new refrigerator. There have been no malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned. I bought the refrigerator on Wednesday for delivery on Saturday, and that's when it was delivered, early in the day so that we didn't have to wait around for it. The delivery people knew what to do and were doe with the installation in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small affordable fridge, perfect choice

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Must always close freezer door firmly...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge cools well, and fits the space I needed it for. It is a basic refrigerator. But the freezer door hinge binds and the dor does not like to close. In fact, if you dont push it firmly closed, it will stopmoving 6 inches prior to closing and bounce back at you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE IT !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good,Geek Squad delivery & setup was the best I ever had.Fridge works great, the only thing I miss is glass shelves, the wire ones provided makes it hard to put small items on them.Cans & 2 liter soda bottles fall over had buy some plastic containers for these items, otherwise all is good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you so much for taking the time to review our refrigerator. I am happy to read you are satisfied with your purchase. Feedback like yours let us know the right path to follow to offer you a better quality product.

      Do not hesitate to contact us if you ever need any help with your refrigerator. We are here for you.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service to our home was very quick and efficient; like 15 minutes. Within 45 minutes after being plugged in, the refrigerator became very cool and proceeded to get cooler as the time went by. This was so much appreciated because our other refrigerator was doing nothing. So happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator. Quiet and just right for my needs. It did not come with ice cube trays though. I might want to put in a couple of glass shelves to replace the steel one that they sent with it. Some cans and bottles do not sit secure on the round steel shelves.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    This fridge makes more noise than my old one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AND, not only does it "sing" constantly, the sides are VERY HOT and I cannot put anything next to it! I have attempted to contact someone to get service cause it was under warranty and NO ONE CONTACTED ME BACK! VERY frustrating, bc I think there is a problem with this unit and if there is not that is even worse. The noise is annoying and weird, but the hot sides is ridiculous because I have had things melt that were on the counter nearby. NOT a happy customer. :(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave a review of fridge. I am sorry to read that you are having this type of inconvenience with the set. We understand that having a unit with a loud sound is very frustrating. Please contact us to be able to provide you with the best and proper resolution as soon as possible. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for the basement to put more food and sodas water ect.. is working ok but i have to returned or changed for another one because this one has a bend on one side.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price works great Glad I made the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    inexpensive refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an open box refrigerator and I had to return within 5 days . I ended up getting the insignia 18 cu. new . I had this refrigerator for 1 month and it’s loud. I bought this refrigerator because I was in a budget and I needed something cheap. If you could afford a better quality refrigerator, I highly recommend you purchase a different brand . Overall the refrigerator works but I do not recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is just what I needed and works great. It was shipped right when promised and delivery guys were a compliment to your company. They showed up, set up the fridge and got it running very quickly. They were very polite and professional..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEW REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. I was worried about the fit , but it fits perfectly , amazed. With new features and carpetments to look at and have for use,its again, amazing.

    I would recommend this to a friend
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