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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,705 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price works great Glad I made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned. I bought the refrigerator on Wednesday for delivery on Saturday, and that's when it was delivered, early in the day so that we didn't have to wait around for it. The delivery people knew what to do and were doe with the installation in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fridge ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this appliance online on the 60 day finance free or 12 month to own. Hassle free, no annoying phone calls. They delivered when they said they would and I've been happy as a lark. they're finance charges are amazingly cheaper than an Aaron's or Rent a centers.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    inexpensive refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an open box refrigerator and I had to return within 5 days . I ended up getting the insignia 18 cu. new . I had this refrigerator for 1 month and it’s loud. I bought this refrigerator because I was in a budget and I needed something cheap. If you could afford a better quality refrigerator, I highly recommend you purchase a different brand . Overall the refrigerator works but I do not recommended

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is nice. Bought for Rental Property. Would give 5 Stars but the Screws were stripped for the Door Handles. Not sure why, annoying when the Screws come prepackaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smaller fridge w/plenty of freezer storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge for a 2nd one and is in our garage. Best price we found anywhere for one this size and it had the most freezer storage. The black finish is easy to keep clean. Perfect for what we needed. (However, if it was my main fridge, I probably wouldn't like that the top shelf is wire and not solid.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color mach with my stove. Perfect side ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is doing what it is supposed to do. It is a basic model, and one gets what one pays for. It's as expected for a new refrigerator. There have been no malfunctions.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    This fridge makes more noise than my old one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AND, not only does it "sing" constantly, the sides are VERY HOT and I cannot put anything next to it! I have attempted to contact someone to get service cause it was under warranty and NO ONE CONTACTED ME BACK! VERY frustrating, bc I think there is a problem with this unit and if there is not that is even worse. The noise is annoying and weird, but the hot sides is ridiculous because I have had things melt that were on the counter nearby. NOT a happy customer. :(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave a review of fridge. I am sorry to read that you are having this type of inconvenience with the set. We understand that having a unit with a loud sound is very frustrating. Please contact us to be able to provide you with the best and proper resolution as soon as possible. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Real quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator. Quiet and just right for my needs. It did not come with ice cube trays though. I might want to put in a couple of glass shelves to replace the steel one that they sent with it. Some cans and bottles do not sit secure on the round steel shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Must always close freezer door firmly...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge cools well, and fits the space I needed it for. It is a basic refrigerator. But the freezer door hinge binds and the dor does not like to close. In fact, if you dont push it firmly closed, it will stopmoving 6 inches prior to closing and bounce back at you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a second refrigerator to be placed in the garage. It is the perfect size to fit drinks and the freezer is a good fit for addl items that won't fit inside. It freezes well and cools properly. It is also quiet which you wouldn't think for the price. This was a good purchase and a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for the basement to put more food and sodas water ect.. is working ok but i have to returned or changed for another one because this one has a bend on one side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a fridge fast when our fridge stopped cooling. Great price for a no thrills fridge. Only complaint is it took a very long time to cool waters down when we loaded it full after our other fridge was fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge only 1 issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge overall. Only issue is the wire racks in the refrigerator section are JUST far enough apart that water bottles and cans don’t stand up on them. Huge issue since this is mainly used for bottles and cans.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very funny guys..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to get one English instruction manual. I got TWO in Spanish and one in French. I wish I payed attention in Spanish class in high school! Jokes on me guys, thanks universe :/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the refrigerator for a couple weeks, not even a month. So far, so good. The gentlemen who delivered it were professional and friendly. If your refrigerator still works, call LIPA about picking up your old one, as you can receive a refund, instead of paying Best Buy to take it away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right size, right price, EXCELLENT service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a "stop-gap" fridge, our kitchen remodel is in the works and the old fridge died. The cubic feet for the price will work for us as we prepare to redo the kitchen. The delivery was fast, friendly and efficient!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    A slaughterhouse is in my fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a horrible “moo” noise that gets louder the longer you own the fridge (gets to a cow screaming level). I had my first one replaced shortly after it was installed and the second one makes the same horrible noise. I will be arranging with Best Buy to change to another brand of fridge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 18.1 Cu. Ft. Top-Freezer Refrigerator, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Simplicity at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator for a while now and had all the fancy kind they had out there. This refrigerator is simple and elegant at the same time. I am very pleased, especially how it doesn’t take long for your drinks to get cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! It is always great to read a comment from a happy customer. Please keep enjoying your unit and we will keep working to provide quality products for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia