Customer Ratings & Reviews

I like my new refrigerator. I was worried about the fit , but it fits perfectly , amazed. With new features and carpetments to look at and have for use,its again, amazing.

Works great ! Settings are pretty accurate and easy to set ! The problem is the door doesn’t hold gallons of milk like other refrigerators of same size . They need to improve on this ! Who are they to break the good old tradition that milk and juices go on the door ! Lol

This fridge is just what I needed and works great. It was shipped right when promised and delivery guys were a compliment to your company. They showed up, set up the fridge and got it running very quickly. They were very polite and professional..

Great value, using as a garage fridge. However, I broke the door shelf while trying to remove, but took it to Pacific Sales and without hesitation they removed one from the floor model for me. Great customer service!

After a couple it starts making weird crying noises I’m not sure but it might be possessed. I’ll have to get in touch with a local priest to see if an excorsism is the right solution.

Bought this refrigerator because mine went out. It works as it should but it does make loud noises

I usually buy Frigidaire for my rental apartments, but since those have gone up in price, the Insignia 18.1 cu ft was the closest equivalent and it was at lower price. I decided to give it a try and I'm quite satisfied with it. I've only had it a few months and everything seems fine so far.

Sturdy, spacious little work-horse currently residing in our basement, primarily used for overflow and cold beverages. It replaced a broken, old jalopy so I am loving it.

It was a price I could afford. And almost exactly like the one I needed to replace. I had had the old one for about 20 years when it died suddenly. So hopefully this one will do as well..time will tell. And best of all Best Buy had the fastest delivery time.

Great refrigerator, I've had it for a while now and its been perfect.

I really like this top freezer. It has 5 settings to keep your food as cold as you want it to be. The freezer made ice from the ice trays quick enough to enjoy in my beverages. The price is just right.

Didn't see where to select which side door handle could be placed. Makes moaning sounds?

I was looking for good and cheap and I think this is it. Time will tell. Only one concern. Ice builds up to the top of the freezer. This maybe entirely my fault as i did not read the instructions

Use this as a beer fridge in the garage. The door doesn’t close easily when pushed and walk away. This may need adjusted/leveled by the user.

Worst refrigerator I ever bought. Door didn't completely seal, sometimes it wouldn't cool down enough, it was very noisy, and the freezer would frost up. Also not enough height on shelves to stand a milk container upright. Shelves are not adjustable. Refrigerator completely quit working in less than a year.

Its been great for us. In our basement working great for many months now

I'm going to start my review with a disclaimer that I hope I can edit the review once I get the issue resolved. Some pieces though, like the purchase experience, unfortunately roll into the product review. I ordered the refrigerator back in the beginning of December to replace a 15 year old one that was starting to make some noises. Rather than wait till it dies, I decided to be proactive and replace it sooner than later. We have an Insignia upright freezer next to it and was exactly what we needed so we went with another Insignia, similar in size to match the freezer. The price was great, and the availability was within a week. Seemed to be the right decision. Order placed. That was where the the good vibes ended. Delivery date.... I took the day off to be there to make sure the old fridge could be hauled away, and the new fridge installed. I waited all day. No call, no show. That evening, I called customer service and they said that there was a mixup, and they didn't have the refrigerator in stock. Next availability was a week later. Following week: Excitement! The fridge truck backs into our driveway, the people come out, see the old fridge, haul it away, pull the new box out of the truck and...... leave the box unopened in the middle of my garage. They said that there must have been a mixup but they don't have installation listed. SO... they leave, I have to put it together, and recycle the box.. Fridge turns on, freezer gets colder. I think we are in business... (I have multiple temp. gauges in the fridge and freezer to monitor). Fridge drops to 20F. Freezer stays at 30. It's now February. The freezer fluctuates between -10 and 35. The fridge doesn't go above 35 (usually closer to 15) and usually, everything in there is frozen, and everything in the freezer has melted. Most recently, an unsuspecting friend, brought over some popsicles for my son only for me to have to clean up a freezer full of purple and orange slush. If I didn't know better, I'd say that the freezer and fridge are wired backwards. I have sent a few emails to customer service and have not heard back yet. I thought perhaps the location (it is in the garage along the wall next to our house) was the issue, but I have seen multiple posts (which is what I read as part of my initial purchasing decision), that use it in the garage with no issue. My old fridge, and the current Insignia freezer are also in the same location and have/had no issue. Please help me get this issue resolved~~ Thank you for your time. I hope to update this review someday with a positive outcome~

I had a $3,000 Samsung fridge only 1.5 old, it died and no one could find out what happened to it! I needed a fridge quick and I got this fridge as it was in stock and I am so glad I did! I’m so impressed how quickly it cools and little energy it uses! I highly recommend this fridge! Avoid Samsung

Bought it as a second fridge (garage fridge) no complaints other than the wire shelfs don't make it easy to store/stack cans or bottles of soda. Spacing a little wide makes for tipping. So I cut some plexiglass to remedy the problem. Not gonna return it because of my over sight.

I bought this fridge to hold my groceries because my main fridge needed repairs (Whirlpool) so i had to swap the contents from my main fridge to this fridge. Its basic and its a decent size for the price. I now have this fridge in my garage to hold extra groceries.