Customer Ratings & Reviews

Wanted a 2nd refrigerator for my basement. Black color is nice. Shelves though have large gaps and drink bottles fall over. Weird design

This was the easiest process! I was able to view my product, ask questions via a real person, and pick up was super easy!! The product was just as described and was not damaged at all!

New fridge for me? Yes please!!! The last fridge i had was a right handed outswing and not a left handed. With the structure of my home we could only open it 90 degrees. got this badboy and boom! Works like a charm

Great value for the price! I bought it for the garage to keep drinks and long term frozen stuff. The one small downside are the refrigerator wire shelves. Bottles do not stand firmly on them Flat glass/plexiglass would work better.

Perfect for what I needed it for. The only issue was that one of the trays was cracked. When I called customer service, they quickly sent me a gift card for the damage.

So far it’s met or exceeded any expectations I had. So far no issues. I’ll update if this thing falls apart in 12 months .

Purchased for garage. Great price. Has features we wanted. Delivery guys on time, pleasant, and professional. However, the refrigerator would not level despite much effort to resolve. It rocked so severely we had them put back on the truck and return to store. We went to store and purchased a different refrigerator instead. (Sales clerk said they saw our returned item in the back and agreed it was quite odd how bad it was.)

We were in the market for a inexpensive refrigerator for our garage. This, well being relatively inexpensive, turned out to be a great looking in great working refrigerator. We were quite surprised and pleased.

Not bad for a Best Buy store brand model. Easy to set up. Decent options for customizing door trays. Not mad about it. Gets the job done. No bells and whisltes, but so far so good!

It’s a decent fridge and does what it needs to. Despite it being smaller and lacking some more fancy features you can definitely use this for a second fridge in your garage

Happy with installation and product. Refrigerator did not fit in spot like it was suppose to, so height was higher than measurements than the ones I took in .

We love our refrigerator. But we had to wait a week past our original delivery . We didn’t received a call til the of the delivery. Was promised some sort of refund (by two different people. But no refund as of yet

I first want to say that the refrigerator is nice looking. It’s not my primary, thank goodness! The wire shelves just don’t work. Going to try something so bottles don’t tip over.

A lot of ice builds up at the top which stops the bottom from getting cold, had a few instances where items went bad

Very spacious refrigerator. Nice looking and seems to be doing the job and working as it should to keep things refrigerated. Excellent price on this product.

we had our insignia refrigerator delivered. Best buy guys set us up very helpful & courteous. We have been very pleased overall with product function. Great price & customer service. Thank you Best Buy

The fridge works fine, it does what it’s supposed to do, however, this is the loudest appliance I’ve ever heard. I hate it. It groans and moans ALL DAY LONG. It literally sounds like someone is riding a dirt bike in my kitchen. People always ask me “What is that noise?!” And I’m like it’s just my fridge, ignore it, except it’s impossible to ignore because it’s so loud and constant.

With Covid 19 a reality, supply chain issues continue to plague us. I was able to get this refrigerator in a few days from Best Buy instead of waiting for several weeks with other retailers. We’re very satisfied with our purchase.

We have had this fridge a little over a month and very good value for the money. Would buy again.

Door doesn’t stay closed - had to tape it shut. Purchased for garage as an extra fridge