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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,706 reviews
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had our insignia refrigerator delivered. Best buy guys set us up very helpful & courteous. We have been very pleased overall with product function. Great price & customer service. Thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent fridge and does what it needs to. Despite it being smaller and lacking some more fancy features you can definitely use this for a second fridge in your garage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sufficient appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but nothing super fancy about it. I don't like the lighting inside but like I said, it does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an inexpensive fridge for a food bank mission to replace the one we had that died. This fit the bill. Delivery and set up were great. Hope it lasts a long time!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 18.1 cu ft White Top-Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator. Nice looking and seems to be doing the job and working as it should to keep things refrigerated. Excellent price on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice garage fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our garage refrigerator. This was advertised as one and so far, we are very happy with it. It functions as it should, with no problems or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed one for my condo, didn't have a lot money but this one caught my eye, I bought it, love it so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge a little over a month and very good value for the money. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Worlds loudest fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works fine, it does what it’s supposed to do, however, this is the loudest appliance I’ve ever heard. I hate it. It groans and moans ALL DAY LONG. It literally sounds like someone is riding a dirt bike in my kitchen. People always ask me “What is that noise?!” And I’m like it’s just my fridge, ignore it, except it’s impossible to ignore because it’s so loud and constant.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first want to say that the refrigerator is nice looking. It’s not my primary, thank goodness! The wire shelves just don’t work. Going to try something so bottles don’t tip over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrig door issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door on the refrigerator doesn't swing closed as most refrigerators . WAs it put together incorrectly by the assembly team?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad seals on both doors for the delivered fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this fridge off Best Buy website. Worked fine except the seals were bad on both doors, which I did not realize until a few hours after the delivery. When you open & close one door, the other door pops open and may or may not close & re-seal. This could be an isolated issue. Best Buy stood behind their warranty and allowed us to quickly return and order another product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size single family homes my sister loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Covid 19 a reality, supply chain issues continue to plague us. I was able to get this refrigerator in a few days from Best Buy instead of waiting for several weeks with other retailers. We’re very satisfied with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, basic fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic fridge. Very roomy. My only complaint is the fridge door closes automatically but the freezer door doesn't. Why???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service + Awesome 2nd Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was great and the guys who delivered where most pleasant and helpful. Very Professional. This Refrigerator is a great as an extra, It's Great Thank You

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice and roomy inside. But, it has made a weird moaning noise since we first plugged it in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge at a great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is very cold. Ten below zero is no problem. Large shelf for milk gallons is very strong and does not flex even with two gallon bottles. Sits flat against the wall and no coils to clean! The delivery crew was great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for reviewing our refrigerator. We are really glad to know that the performance
      of this unit has met your expectations, please keep our team in mind in case that you have
      any questions, we are always here for you.

      If you would like to contact our team, please follow the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good fridge for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. The only complaint we have is, the fridge doesn't get very cold, even on the coldest setting. The freezer works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far with this model fridge as a second basement fridge for extra storage. Nothing fancy but high quality for the price. Does not run frequently and has lots of door storage. Very satisfied.

    I would recommend this to a friend