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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,706 reviews
  • Rated 5 out of 5 stars

    Inexpensive quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an inexpensive fridge for a food bank mission to replace the one we had that died. This fit the bill. Delivery and set up were great. Hope it lasts a long time!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An affordable second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a second fridge in our laundry room and this fit the bill. It was a great price (on sale) and so far works well for extra storage. It’s not fancy, but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice garage fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our garage refrigerator. This was advertised as one and so far, we are very happy with it. It functions as it should, with no problems or complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with installation and product. Refrigerator did not fit in spot like it was suppose to, so height was higher than measurements than the ones I took in .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had our insignia refrigerator delivered. Best buy guys set us up very helpful & courteous. We have been very pleased overall with product function. Great price & customer service. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for garage. Great price. Has features we wanted. Delivery guys on time, pleasant, and professional. However, the refrigerator would not level despite much effort to resolve. It rocked so severely we had them put back on the truck and return to store. We went to store and purchased a different refrigerator instead. (Sales clerk said they saw our returned item in the back and agreed it was quite odd how bad it was.)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad seals on both doors for the delivered fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this fridge off Best Buy website. Worked fine except the seals were bad on both doors, which I did not realize until a few hours after the delivery. When you open & close one door, the other door pops open and may or may not close & re-seal. This could be an isolated issue. Best Buy stood behind their warranty and allowed us to quickly return and order another product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge a little over a month and very good value for the money. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service + Awesome 2nd Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was great and the guys who delivered where most pleasant and helpful. Very Professional. This Refrigerator is a great as an extra, It's Great Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrig door issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door on the refrigerator doesn't swing closed as most refrigerators . WAs it put together incorrectly by the assembly team?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent fridge and does what it needs to. Despite it being smaller and lacking some more fancy features you can definitely use this for a second fridge in your garage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid basic model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a Best Buy store brand model. Easy to set up. Decent options for customizing door trays. Not mad about it. Gets the job done. No bells and whisltes, but so far so good!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      Your feedback is truly appreciated and it keeps us striving towards our goal of providing only the best products to our customers. We are certainly proud of this Refrigerator.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 18.1 cu ft White Top-Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator. Nice looking and seems to be doing the job and working as it should to keep things refrigerated. Excellent price on this product.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Worlds loudest fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works fine, it does what it’s supposed to do, however, this is the loudest appliance I’ve ever heard. I hate it. It groans and moans ALL DAY LONG. It literally sounds like someone is riding a dirt bike in my kitchen. People always ask me “What is that noise?!” And I’m like it’s just my fridge, ignore it, except it’s impossible to ignore because it’s so loud and constant.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, basic fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, basic fridge. Very roomy. My only complaint is the fridge door closes automatically but the freezer door doesn't. Why???

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first want to say that the refrigerator is nice looking. It’s not my primary, thank goodness! The wire shelves just don’t work. Going to try something so bottles don’t tip over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit our needs for a second freezer/fridge for the garage. It cooled down quickly and works quietly. No issues with it and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Covid 19 a reality, supply chain issues continue to plague us. I was able to get this refrigerator in a few days from Best Buy instead of waiting for several weeks with other retailers. We’re very satisfied with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice and roomy inside. But, it has made a weird moaning noise since we first plugged it in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Flipping refrigerator doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator functions well, but flipping the door direction was difficult and not well documented.

    I would recommend this to a friend
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