Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Insignia review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge a little over a month and very good value for the money. Would buy again.
I would recommend this to a friendGlad to get it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With Covid 19 a reality, supply chain issues continue to plague us. I was able to get this refrigerator in a few days from Best Buy instead of waiting for several weeks with other retailers. We’re very satisfied with our purchase.
I would recommend this to a friendCheap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the refrigerator for a little over a year. The refrigerator and freezer door open extremely easy. When I close the freezer the fridge door pops open and vice versa. There’s nothing blocking either of the doors. Also the fridge temp isn’t very cold.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Groaning Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of groaning and moaning and the top door isn't closing by itself. Will be calling to see if they can fix the top door.
I would recommend this to a friend Great fridge at a great price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is very cold. Ten below zero is no problem. Large shelf for milk gallons is very strong and does not flex even with two gallon bottles. Sits flat against the wall and no coils to clean! The delivery crew was great!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for reviewing our refrigerator. We are really glad to know that the performance
of this unit has met your expectations, please keep our team in mind in case that you have
any questions, we are always here for you.
If you would like to contact our team, please follow the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Noise level
Very noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is nice and roomy inside. But, it has made a weird moaning noise since we first plugged it in.
No, I would not recommend this to a friend Priced right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems as good as any other on the market, the real test for this will be how it holds up in the years to come, but that is the same with any product, my initial impression is good.
I would recommend this to a friendSufficient appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but nothing super fancy about it. I don't like the lighting inside but like I said, it does the job!
I would recommend this to a friendGood fridge for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. The only complaint we have is, the fridge doesn't get very cold, even on the coldest setting. The freezer works as expected.
I would recommend this to a friendExactly what we needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our spare refrigerator finally died and we were in the market for a serviceable and economical replacement. The Insignia was the perfect choice. Right size, right price and the configuration we were looking for. Basic features that met our needs.
I would recommend this to a friendrefrig door issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door on the refrigerator doesn't swing closed as most refrigerators . WAs it put together incorrectly by the assembly team?
No, I would not recommend this to a friendNice garage fridge/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a replacement for our garage refrigerator. This was advertised as one and so far, we are very happy with it. It functions as it should, with no problems or complaints.
I would recommend this to a friendInexpensive quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for an inexpensive fridge for a food bank mission to replace the one we had that died. This fit the bill. Delivery and set up were great. Hope it lasts a long time!!
I would recommend this to a friend- Cons mentioned:Noise level
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, looks good, but it is very noisy and makes weird sounds
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .ello,
Thanks you very much for taking the time to review our Top- Freezer Refrigerator. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Excellent value option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience so far with this model fridge as a second basement fridge for extra storage. Nothing fancy but high quality for the price. Does not run frequently and has lots of door storage. Very satisfied.
I would recommend this to a friend- Cons mentioned:Shelves
Fridge door pops open due to poor magnet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so the fridge is alright.... but the shelves are wire, rather than a flat piece of glass, which I thought would be okay, but it's actually really annoying to try to balance small things on the shelf given the bars beneath. Also the magnet on the bottom door is really weak, so sometimes, when I close the freezer, the fridge door pops open. Not the best.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Top-freezer refrigerator. I am sorry to read that you are having issues with the shelves and the closing magnet. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Nice, basic fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic fridge. Very roomy. My only complaint is the fridge door closes automatically but the freezer door doesn't. Why???
I would recommend this to a friendGreat fridge for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple fridge that does it job. Will say the grating in the fridge kinda sucks, bottles and cans will wobble a bit, so you may want to add your own thing to put bottles on top of
I would recommend this to a friendGREAT VALUE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BRAND NEW / CLEAN LOOKING. WITH PANDEMICS, THIS IS A REALLY GOO PRICING. IT WAS EASILY INSTALLED AND NOW UP AND RUNNING! *DELIVERY WAS FRIENDLY AND EASY FOR ME, THEY DELIVERED TO MY OFFICE BREAK ROOM*
I would recommend this to a friendGood for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 2nd refrigerator. Low cost, delivered timely, light and works as expected. Works as expected for a " no-frills" refrigerator/freezer.
I would recommend this to a friend