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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,706 reviews
  • Rated 5 out of 5 stars

    GREAT VALUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRAND NEW / CLEAN LOOKING. WITH PANDEMICS, THIS IS A REALLY GOO PRICING. IT WAS EASILY INSTALLED AND NOW UP AND RUNNING! *DELIVERY WAS FRIENDLY AND EASY FOR ME, THEY DELIVERED TO MY OFFICE BREAK ROOM*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far with this model fridge as a second basement fridge for extra storage. Nothing fancy but high quality for the price. Does not run frequently and has lots of door storage. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge at a great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is very cold. Ten below zero is no problem. Large shelf for milk gallons is very strong and does not flex even with two gallon bottles. Sits flat against the wall and no coils to clean! The delivery crew was great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for reviewing our refrigerator. We are really glad to know that the performance
      of this unit has met your expectations, please keep our team in mind in case that you have
      any questions, we are always here for you.

      If you would like to contact our team, please follow the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Shelves

    Rated 2 out of 5 stars

    Fridge door pops open due to poor magnet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so the fridge is alright.... but the shelves are wire, rather than a flat piece of glass, which I thought would be okay, but it's actually really annoying to try to balance small things on the shelf given the bars beneath. Also the magnet on the bottom door is really weak, so sometimes, when I close the freezer, the fridge door pops open. Not the best.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Top-freezer refrigerator. I am sorry to read that you are having issues with the shelves and the closing magnet. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a white fridge but this was the only one if its kind in stock. I keep it in the garage for drinks and when I'm cooking out. The fridge is great: it gets cold and that's what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good, but it is very noisy and makes weird sounds

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      ello,
      Thanks you very much for taking the time to review our Top- Freezer Refrigerator. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Garage Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all the requirements for a garage refrigerator- black, holds Lots of drinks, large upper freezer, and moves easily with adjustable stabilizers on the bottom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. The only complaint we have is, the fridge doesn't get very cold, even on the coldest setting. The freezer works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Fridge Great Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a quality refrigerator. This is the second time purchasing this model for another homebI have. It refrigerates well as well as the freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Groaning Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of groaning and moaning and the top door isn't closing by itself. Will be calling to see if they can fix the top door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a nice purchase, but a bit narrower than imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic refrigerator that does what it’s supposed to do. Max cooling setting for freezer only accomplishes 8 degrees F, and fridge section gets to 40 degrees at midpoint setting. We’ll-designed shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new go-to for appliance replacements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a rental house, never thought to use Best Buy but the price, delivery and installation made my tenant happy so thanks for the good customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like thr shelfs at all A very poor set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator works great, But I hate the shelfs inside!! Nothing can set on the Shelfs right , We will have to make something better to set things on so they don't fall this is a VERY bad set up. we didn't look at the inside shelf very well when we ordered it .But the Refrigerator works well, If you can get some things to set up !!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the top-freezer refrigerator. I am sorry to read that you are having an issue with the shelfs. Kindly contact us to be able to check further to your case.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Keeps everything cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered about a month ago. It is quiet and keeps items very cold. The cooling adjustment control allows you to cool to your preference. So far I’m very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Happy with it . Difficult to put soft drink cans upright on shelves because not solid but other than that it is fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nancy!

      Thank you for taking the time to review our Refrigerator, we're constantly working to improve our products and your feedback is extremely important for us. Feel free to contact us using the link below if you ever encounter any additional issues or concerns as we'll be more than happy to further assist you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Exactly what we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our spare refrigerator finally died and we were in the market for a serviceable and economical replacement. The Insignia was the perfect choice. Right size, right price and the configuration we were looking for. Basic features that met our needs.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    AVERAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. hate the shelves Doors do not tend to stay closed from time to time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget garage fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a garage fridge. It has lasted through the heat the past couple of weeks here and is a great location for us to store our drinks and meat for our smoker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 2nd refrigerator. Low cost, delivered timely, light and works as expected. Works as expected for a " no-frills" refrigerator/freezer.

    I would recommend this to a friend
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