Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- |
- SKU:
- 5838111
Customer reviews
Rating 4.3 out of 5 stars with 4706 reviews
(4,706 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Shelves
Rated 2 out of 5 stars
Fridge door pops open due to poor magnet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so the fridge is alright.... but the shelves are wire, rather than a flat piece of glass, which I thought would be okay, but it's actually really annoying to try to balance small things on the shelf given the bars beneath. Also the magnet on the bottom door is really weak, so sometimes, when I close the freezer, the fridge door pops open. Not the best.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Top-freezer refrigerator. I am sorry to read that you are having issues with the shelves and the closing magnet. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Groaning Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of groaning and moaning and the top door isn't closing by itself. Will be calling to see if they can fix the top door.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, looks good, but it is very noisy and makes weird sounds
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .ello,
Thanks you very much for taking the time to review our Top- Freezer Refrigerator. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
GREAT VALUE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BRAND NEW / CLEAN LOOKING. WITH PANDEMICS, THIS IS A REALLY GOO PRICING. IT WAS EASILY INSTALLED AND NOW UP AND RUNNING! *DELIVERY WAS FRIENDLY AND EASY FOR ME, THEY DELIVERED TO MY OFFICE BREAK ROOM*
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want a white fridge but this was the only one if its kind in stock. I keep it in the garage for drinks and when I'm cooking out. The fridge is great: it gets cold and that's what I needed.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Good fridge at a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fit our needs for a second freezer/fridge for the garage. It cooled down quickly and works quietly. No issues with it and the price was right.
I would recommend this to a friendRated 5 out of 5 stars
Exactly what we needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our spare refrigerator finally died and we were in the market for a serviceable and economical replacement. The Insignia was the perfect choice. Right size, right price and the configuration we were looking for. Basic features that met our needs.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 4 out of 5 stars
Priced right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems as good as any other on the market, the real test for this will be how it holds up in the years to come, but that is the same with any product, my initial impression is good.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Good basic fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A basic refrigerator that does what it’s supposed to do. Max cooling setting for freezer only accomplishes 8 degrees F, and fridge section gets to 40 degrees at midpoint setting. We’ll-designed shelving.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 4 out of 5 stars
Flipping refrigerator doors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator functions well, but flipping the door direction was difficult and not well documented.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 4 out of 5 stars
Good for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 2nd refrigerator. Low cost, delivered timely, light and works as expected. Works as expected for a " no-frills" refrigerator/freezer.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 3 out of 5 stars
Don't like thr shelfs at all A very poor set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator works great, But I hate the shelfs inside!! Nothing can set on the Shelfs right , We will have to make something better to set things on so they don't fall this is a VERY bad set up. we didn't look at the inside shelf very well when we ordered it .But the Refrigerator works well, If you can get some things to set up !!!
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the top-freezer refrigerator. I am sorry to read that you are having an issue with the shelfs. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Perfect Garage Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all the requirements for a garage refrigerator- black, holds Lots of drinks, large upper freezer, and moves easily with adjustable stabilizers on the bottom.
I would recommend this to a friendRated 4 out of 5 stars
Good for value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Happy with it . Difficult to put soft drink cans upright on shelves because not solid but other than that it is fine.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nancy!
Thank you for taking the time to review our Refrigerator, we're constantly working to improve our products and your feedback is extremely important for us. Feel free to contact us using the link below if you ever encounter any additional issues or concerns as we'll be more than happy to further assist you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
- Cons mentioned:Door
Rated 2 out of 5 stars
Please read my review. Thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like all the shelves as wire shelves. The top shelves is were we put the sodas bottles, drinks and they don’t stay at an upright position. It gets frustrating. Also, the freezer door doesn’t close unless you give it a hard push. It’s rubbing on something and we need to call so they can come an adjust it. Also, it’s on a higher number to cool the fridge to a cold state.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great fridge for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple fridge that does it job. Will say the grating in the fridge kinda sucks, bottles and cans will wobble a bit, so you may want to add your own thing to put bottles on top of
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 5 out of 5 stars
Quality Fridge Great Price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a quality refrigerator. This is the second time purchasing this model for another homebI have. It refrigerates well as well as the freezer.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator it looks simple but works good. For that price, it's really a value refrigerator. It's good for some people just want a old style and simple refrigerator.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Cons mentioned:Shelves
Rated 3 out of 5 stars
AVERAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. hate the shelves Doors do not tend to stay closed from time to time.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great extras frig!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased so far with outdoor refrigerator . Perfect for overflow . Has worked perfect so far keeping top and bottom at great temps ...this brand new frig was as inexpensive as buying a used one so feeling really good with our purchase...
I would recommend this to a friend











