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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 4,706 reviews
  • Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good fridge that gets the job done. It doesn’t have as much space as most modern fridges do but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience! Great advice from sales rep, made our choice, purchased warranty and was out of the store in under 15 minutes. Delivered on time and professionally handled. I will use them every time I can.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud + Cheap Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working on getting this item exchanged out. Received the fridge and have had it plugged in for 4 days now. The fridge makes a LOT of loud noises. Sometimes it sounds like a dishwasher is running. The doors are heavier than my old fridge, but don't seem to stay closed despite the heft to them. Pretty disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size only issue Is that the shelves and greats are too spaced apart so somethings fall over in the refrigerator if they are wide enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small family or extra fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is simple and the freezer is small, so it would be good for a small family or group of 3 people. We use it as an extra fridge for our family of 7. It has worked well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Solid works as advertised company sucks but product is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    O K when you need one fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work good. the only problem with buying from Best Buy is they don't deliver in a decent time frame so you have to pick it up

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Rental unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git it for rental unit. Fair price. A bit noisier than other models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a gray refrigerator. It’s our second so stays in the garage. Only reason for lower stars are doors are a little stiff to close.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia refrigerator with free delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if would reverse the door for you as part of the delivery. Home Depot includes this as part of their free delivery service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new fridge & this one worked out just fine. Keeps everything nice & cold & looks nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product except door closing not good. Have to make sure to press door closed. Door scrapes at hinges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT basic unit! Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, especially for the price. It does make some amusing noises at times but it does its job at coldness very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good-looking unit and fits in nicely with my black and stainless appliances I was initially concerned about the wire racks but they have presented no problems so far ice maker does a good job and has kept up with family requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was simple online. Delivery was professional and installation was done all for no extra cost plus they took the old refrigerator away for free! I always go to Best Buy for my appliances they are the best.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be fine but makes a lot of noises when turning on. sounds like it is moaning. Annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall visit the best i order again because of price service and update when coming and set up i will tell anyone to go best buy will not be disappointed You are well company and services are second to no one

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loved it to hate it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this refrigerator less than a year Refrigerator door has starting to stop sticking and the door will not stay closed. The refrigerator makes a lot of whinning noise & sounds like it's taking deep breaths, when we first heard it, we thought it was our neighbors making noise.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for taking the time to review our top-freezer refrigerator. I am sorry to read that you
      are having all those issues with the unit, I know for sure that this situation can be really
      annoying for you, but do not worry, our team is here to help you out.

      Please contact our team following the link down below, they will try their best to find a solution
      to this problem that you are experiencing with the fridge.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    DURABLE AND RELIABLE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator. Bought it for my mother who was in need of an extra refrigerator. It has been an amazing item. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow a great buy the salesperson was jus so friendly courteaus understanding my needs took the time out to explain the delivery date and more she jus went above and beyond to satisy my needs

    I would recommend this to a friend