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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,705 reviews
  • Rated 5 out of 5 stars

    Perfect for a second refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kitchen refrigerator freezer was actually too small to handle our needs so this one is perfect! Plus now we have a place for extra milk and other perishables. Thanks to Best Buy for delivering it in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a secondary refrigerator, very happy with the product upon delivery. Purchasing something online one would typically like to see in person it turned out to be a good purchase experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it your self door swing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit great delivery but if you need the door swing switched you must pay for install. I did it myself but it’s a 21/2 hour job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than promised. Thank you. The young men who delivered it were very professional and courteous. They were also very helpful. Installed my fridge quickly and took away the old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent buy and works super. We are very happy to have a top freezer that works very good. We were given a time for delivery and set-up and the delivery guys were here on time and very pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new fridge & this one worked out just fine. Keeps everything nice & cold & looks nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect first fridge for an apartment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the first big purchase for my apartment. I have always like the insignia products. whether it is things in the fridge or freezer it stays cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer door does not close all the way;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to push door close when it stops 3/4 of the way. Geek came to analyze and said some one would call but have yet to receive a call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Runs quiet and keeps food the perfect temperature. Wish the freezer was a little bigger but otherwise it's great as my second refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for garage. Cools fine, like the led lights. The only thing I don't care for is the two wire racks..just have to lay things down. The door shelves are nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a cheap fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this refrigerator in the garage for additional food storage. It works well but lacks in freezer space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplicity at its best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaed this to replace my ancient fridge in my basement. It's good quality, quiet, maintains temp and overall I'm happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as cold as my old refrigerator and I put it on level 4 out of 5. It was a good price compared to other models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything went well with the purchase itself.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with the purchase itself. Everything about the delivery process was a nightmare, created by an inept delivery person.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed! Just opened the box and the product has a dent on it. This is not a open box unit or a store display discounted one. As you can see on the picture, is still sitting on the package. Hard to say if it was a delivery problem or if it's a factory problem.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Priscila!

      Thank you for taking the time to review our Top-Freezer Refrigerator, I'm really sorry to read you had this experience with one of our products, I would kindly ask you to contact us using the link below as we would love to evaluate all the available options for you and help you address this situation:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    First fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive. Works well. A little small but great for 1-2 people in the household. If you are short like me, you can place items on top with a decent reach.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too long of a transaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and talked to a Best Buy agent. The whole transaction took about an hour. It seems like it should have been a much shorter process especially since I knew exactly what I wanted and knew it was in stock. Plus the delivery had to be canceled by you all after I made special arrangements to be home. The delivery guys were real professional but one of the guys needed a shower badly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using this fridge as a second fridge in our basement. The metal racks is the reason for a good vs. excellent review. Other than that no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    Not what was expected but will work for our rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside shelves are terrible Nothing sits right, it tips

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DURABLE AND RELIABLE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator. Bought it for my mother who was in need of an extra refrigerator. It has been an amazing item. Definitely recommend.

    I would recommend this to a friend