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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,706 reviews
  • Rated 5 out of 5 stars

    Great for Smaller Space

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this fridge from Best But Outlet, the unit was brand new, just better price at the outlet. The unit has plenty of light and very easy to clean, I brought the fridge for one of my rental units.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic product, would be nice if the door had airlock to bring it closed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to basement. Would recommend glass shelves if your planning on storing bottles. The wire racks cause bottles to top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator and Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my tenants and they love it. Very genuinely priced for the size of the refrigerator and overall service was pretty good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a new refrigerator without all those bells and whistles and the price that goes along with all the latest. Simple, shelves are adjustable, and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady Temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest new refrigerator of this size I could find. Refrigerator holds a steady temperature and the freezer works well too. Using as a garage refrigerator but it would look well in a kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy but works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but loud, no issues besides the noise, keep fold cold

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge delivery went fine but it was dented up. The driver told me to call the store to tell them I wanted to switch it out. I did so and they told me they had no more in stock and did not know if they would get anymore. so I ended up keeping it anyway. Also, some of the inside drawers were missing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18.1 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Bigger than I expected, which I really like. Delivery went a lot smoother than I thought it would. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    It’s just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of room but continually makes whining noises.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 18.1 Cu. Ft. Top-Freezer Refrigerator. I understand it makes some noises and that can be annoying. But, we would be happy to troubleshoot it for you and check our options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has functioned well. No issues have arisen. I am satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator serves as a great garage refrigerator for me . I’ve only had it for a few weeks so I don’t know the long term reliability of the product . Utilitarian no frills which is what I wanted .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beer Fridge FTW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing its job as a beer fridge and beer sticker holder. Just as God intended it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an extra refrigerator. This fir the bill perfectly. Not to big nor too pricey. But big enough to store extra (man cave) items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insignia top-freezer refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra space on the door that this refrigerator has for bottles. The adjustable shelves make it easy to store more food easily. It was a great buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my frig !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator!!! The sales women was amazing & delivery was fast. I am definitely going to recommend Best Buy to friends & family.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Shelves

    Rated 1 out of 5 stars

    Shelves disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with this refrigerator. The door does not close properly. The shelving inside are wobbly, and everything falls over, or you have to lay your bottles on their sides.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you very much for taking the time to review our Top Freezer Refrigerator. Regarding your concerns I want you to know that thanks to the feedback of our valuable customers like you we have improved the wire shelves on this model.

      We have replacements available for you, please be so kind to contact us at 1-877-467-4289 we are at your service from 8 am to 9 pm CST. We want you to enjoy your fridge so we will be glad to help you get new shelves.

      Arely R. - Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biught it for garage which temperatures drop to 45 degrees. Ut is still running. Sure shelves need to be improved since bottles fall easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use for almost a month now. good so far for the price. back lower of refrigerator is exposed, not cover. mouses can get in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    older person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom. It is the perfect size for her kitchen. It has enough room for her food. She love the size of it . it doesnot take up a lot of space in her kitchen

    I would recommend this to a friend
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