Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Good No Frills Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator for the price. It doesn't have any bells and whistles, but it does its job and we've had no issues so far.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has functioned well. No issues have arisen. I am satisfied with the purchase.
I would recommend this to a friendolder person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom. It is the perfect size for her kitchen. It has enough room for her food. She love the size of it . it doesnot take up a lot of space in her kitchen
I would recommend this to a friendBeer Fridge FTW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is doing its job as a beer fridge and beer sticker holder. Just as God intended it!!!
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has adequate space for a family of 4. I wish the shelves in the refrigerator can be split. Sometime I wanted to store something tall.
I would recommend this to a friend- Cons mentioned:Noise level
Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator makes a loud noise don’t know what it is. A 6 year old even noticed it. Called someone out within first two weeks but it wasn’t making the noise when they arrived ☹️ Not happy with this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
I love my frig !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator!!! The sales women was amazing & delivery was fast. I am definitely going to recommend Best Buy to friends & family.
I would recommend this to a friend- Cons mentioned:Freezer
Economical Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in a rental property. Pretty simple and basic. NO ICE MAKER.
No, I would not recommend this to a friend Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only "complaint" is that the one delivered is black, not white. Otherwise it has performed quite nicely.
I would recommend this to a friendBranded Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I have bought this 6th time from Best Buy. and looking forward to purchase more of these in future
I would recommend this to a friendAmazing, Spacious, Top-Freezer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with this purchase, especially during this pandemic! Big bang for your buck! Also, shipping was quick and arrived within the reasonable time window I was given! Thank you!
I would recommend this to a friend- Pros mentioned:Size
Noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks, the compressor got really loud. Love the size but not the noise.
No, I would not recommend this to a friend Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Overall a good process. The fridge works great and was exactly what we are looking for. The price was a little steep for the smaller of the full sized fridge.
I would recommend this to a friendSo Far So Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it about a few weeks so far so good. It took a couple days to reach the correct temp, but mow it works great. Time will tell.
I would recommend this to a friendPerfect size
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a fridge for my small kitchen and this had the most cubic feet for a fridge of this size...I love it...the price was great....the delivery was perfect.
I would recommend this to a friend- Cons mentioned:Noise level
Moana
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like Noise, this one if for you. We named it Moana because it would randomly make strange noises, Moaning and whining. I had zero confidence that the motor would last, I was able to return it and get a frigidare a little more expensive but well worth, It's quiet like a fridge should be
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Top-freezer refrigerator. I am sorry to read that you had to return the unit, but we appreciate the feedback.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Great curside service and great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was met at curbside during the COVI-19 lockdown. The BestBuy reps had my refrigerator ready to load within minutes. The product was in great shape upon opening and it is working as advertised.
I would recommend this to a friendwhen refrigerators were difficult to find,your sff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i needed a refrigerator` but everywhere i went they didn`t have what i wanted. best buy hhad the refrigerator that i needed.
I would recommend this to a friendLove it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking fridge. We bought because we needed a fridge. Does what a normal fridge does, keeps food cold.
I would recommend this to a friendcame right on the day is was supposed to. happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every time I deal with Best Buy everything goes smoothly and no problems like I have had with others stores.. short waiting time and delivered on the day they say its coming.. excellent company.
I would recommend this to a friend