Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Slotted racks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a fan of the slotted racks. I didn’t realize the slotted racks until my canned drinks fell over...
No, I would not recommend this to a friendFridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge, long lasting, It will last me another 10 years, no issues at all.
I would recommend this to a friendSmall but Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it because my kids broke my main fridge in the middle of the pandemic. It arrived quickly and I like it even more than my primary fridge. It is small but comfortable.
I would recommend this to a friendGood refrigerator. This was for my tenants. No com
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. This was for my tenants. No complaints till now
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I was not initially looking at the Insignia (this was a purchase for an extra refrigerator in the garage) but then did and it was a great value. Easy delivery and set up and very pleased.
I would recommend this to a friendGreat Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most appealing or greatest quality but most definitely good bang for your buck. Perfect for extra refrigerator in the garage.
I would recommend this to a friendOffice refrigerator.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent kitchen refrigerator for the office. It is working well.
I would recommend this to a friendGets its job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad for the money even though the design is, frankly, a little outdated
I would recommend this to a friend- Cons mentioned:Noise level
insignia
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has to be exchanged due to noise in freezer and dent on side panel
No, I would not recommend this to a friend Great second frog
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It makes a great second refrigerator in the garage.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I purchased this product as a Christmas gift for my daughter and son in law. They needed an additional refrigerator for storage. They absolutely love it.
I would recommend this to a friendGreat for a small family!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my small family. The only thing I dislike about my new fridge is the racks. It should be a flat surface.
I would recommend this to a friend- Cons mentioned:Door
Worst fridge in the UNIVERSE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just needed an extra refrigerator for the garage, so needed something Not Fancy and, boy, did we get that. I can't even store sodas outside of the cartons because the wire racks won't support them. They fall over. Bottles fall out of the door. (Lost a brand new bottle of expensive pear vodka :( when my daughter opened the door. It just fell out of the door.) Speaking of doors, the freezer door won't stay closed. When you close the fridge, make sure you push the freezer door closed again. Lost meat, too. And, to top it all off, it defrosts itself, or something, and water drips all over the inside of the refrigerator, right in the middle. It's not just dripping down the right side and all over the floor, but all over the middle of the fridge. Have also lost leftovers to puddles of water. So, would I recommend this refrigerator to ANYONE? Heck, no.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brenda,
Thank you for writing a review for our top freezer refrigerator. I understand that this stuation with the prduct can be really frustrating for you, for that reason I would like you to get in contact with our customer service team, they will try to find a solution for you. Please contact us in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Functional and Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was our choice for a 2nd refrigerator in the house! It has been great so far! Temperatures are set to what needed and it runs quietly! If you need a basic fridge, this one is a great one!
I would recommend this to a friendA basic but very nice unit with snazzy controls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a rental unit and the so far happy. I like the digital easy to read control panel in the fridge and separate temperature control on the freezer.
I would recommend this to a friendPerfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been having my appliance for almost 2 years now. It still works just fine. No issues. Delivery guy was professional and installed.
I would recommend this to a friendGreat fridge and service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great. The service was amazing, delivery was fast! The guys brought this one in in seconds and even hauled my old fridge. Amazing experience overall. Thank you!
I would recommend this to a friendIt's okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay—no major problems. One of the door handles broke already so I didn't have to order a new one.
No, I would not recommend this to a friendRefrigerator with top freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no meat drawer for cold cuts. I’m use to having one in my refrigerator
I would recommend this to a friendGood 2nd Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint( after several months ) would be that the freezer has no light! I need to take out a flashlight in the nite time☹️
I would recommend this to a friend