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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,706 reviews
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my new refrigerator.i really needed one And this was within my budget. The only thing Im still not used too is the different sounds it makes at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge raider never gave me any problems. It’s in the garage cause all the meat and vegetables and fruit that we don’t store in the main refrigerator in the kitchen. Excellent work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived as scheduled. looks like presented in picture. was what I hoped it would be, no complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old model of many years died. This model is so much more efficient, takes up less space, and energy efficient. Love it and the color, no more constantly cleaning the old white one!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 3 out of 5 stars

    Cheap fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok product keeps stuff cold. No ice maker or way to hook up one is the biggest downfall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome! I was looking for one without glass shelving. The wire shelves are sturdy and easy to clean. I was sad I couldn't use my 10% off anniversary coupon, but my mind was set on it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great, when I first purchased it I didn't realize it didn't have bottom pull out plastic cabinet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and a great price. Needed a simple fridge to replace my old one and this hit the spot, Very quiet and keeps everything nice and cold.Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect second frig

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed as our second frig! Fits in our basement and was easy to get down the stairs!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud noise refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator we got was loud and sounded like a continuous cat fight. The compresser was constantly going off. Got a replacement the two weeks later. Same thing happening. Decided that after all the trouble of getting a new refrigerator decided try and live with noise. Will not buy another Insignia refrigerator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Shellou,

      Thank you for taking the time out of your busy schedule to leave a review of the Top-Freezer Refrigerator. I am very sorry to read that you have had the same issue with the same model twice. I understand that the sounds can be frustrating. Please contact us to be able to assist you.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A side garage door had to be removed and then put back. In doing so it it is now difficult to open and close. Also the weather stripping on the bottom of the door was badly mangled necessitating the removal of a rug in front of the door to facilitate opening and closing the door which had been made more difficult

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple easy to work recommended basic refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a good purchase. It replaces the 20+ year old extra garage fridge. I especially liked that Best Buy put us on to the local power company’s free recycle and rebate program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product. Bought for garage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Geek squad members were courteous and efficient. Had refrigerator up and running in no time. Hauled all the packing away. Refrigerator working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Second/Auxilliary Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator to use especially for extra food during the holidays and to accommodate guests staying on the other level of our home or for folks working in the garage or gardens or lawns.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Freezer could be better. Delivery was very good

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    insignia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has to be exchanged due to noise in freezer and dent on side panel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new refrigerator for my wife. It was a late Mother's Day Gift, She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slotted racks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of the slotted racks. I didn’t realize the slotted racks until my canned drinks fell over...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A basic but very nice unit with snazzy controls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental unit and the so far happy. I like the digital easy to read control panel in the fridge and separate temperature control on the freezer.

    I would recommend this to a friend
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