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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,706 reviews
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. Basic fridge, nothing fancy, and decent storage.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Rubber around refrigerator is not ; refrigerator d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber around refrigerator door is not sealed tight; Refrigerator doesn’t cold enough even at highest cool setting; I keep stubbing my toe because refrigerator door is too low; freezer door is not level and doesn’t close when pushed-have to close it manually. Not a happy FIRST TIME Customer. To

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I apologize for the experience that you had with this Refrigerator. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Black refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator only I HOPE don't broke in the Next 10 years because i I realy like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice unit. Nothing flashy but very efficient. Its nicer than i thought it would be. Good value and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge for the garage and it works great. Temps in garage are always over 100 in AZ and fridge keeps things cold and frozen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm don't like the wire shelves, also my refrigerator handle is is coming loose. Other wise i's OK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value buy Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was delivered on time. It is agood product and a value buy. Team was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ptice and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and needed a refrigerator fast and this one is perfect. Will be upgrading to a bigger one soon and this one will become the man cave beer center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 2nd fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the refrigerator in our garage. It works just fine there. The people who delivered it a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking around at other store prices, the price for this refrigerator was great. Using it as my 2nd fringe in the garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out ok, A dent in the side of fridge but BB took care of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridgerator is nice makes weird sounds but works good. Install was another story but this review is for the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is very efficient. It keeps everything cold and improved our electric bill. It is small but there are only 2 of us and we live in a small place so it is perfect for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for just over a week now and have had zero issues. Works great and the price was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great refrigerator. Maintains the food fresh and the vegetables fresh I am always happy with my purchase from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice frig. but can't get it balanced. it is hard to move the casters that allows balance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works like a champ. Freezer is on top like wanted. Not big on the new side by side thing. Worked perfect for the space wanted

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noises already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a garage refrigerator and this fit the bill. Delivered quickly and easy to level, It works but is making funny noises some of the time. If it destined to fail, I hope it fails in the warranty time. It isn't making the noises frequently or loud enough to call for an inspection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that you want a long lasting refrigerator, and so, make sure that the unit is level, that there is enough space between the surrounding walls and that the unit is located on a place that is not too hot or cold. For further assistance, please contact us on the link below and we will gladly assist you.

      Viri E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge came damaged. The delivery guy said that it was just cosmetic and wouldn't affect the way the fridge works. We were offered a $75 gift card as compensation and we thought that was fine since it was going to be in the garage. Once we moved it to our spot, we realized that the fridge was lopsided because the damage was deeper inside affecting the wheels on one corner. We have a wedge in one corner to make it level. At first it seemed fine, but it hasn't been a month and now the freezer does not work. Our freezer full of food has spoiled. A nightmare!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Michelle!

      Thank you for taking your time to let us know about your experience with our Top-Freezer Refrigerator. We understand it is always disheartening when a new product does not work correctly. Please allow us to assist you further by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator runs very quietly. I like that the shelf on the door holds a gallon milk container.

    I would recommend this to a friend
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