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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,705 reviews
  • Rated 4 out of 5 stars

    Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic frig not much else to say about it. Service was on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a secondary fridge for our laundry room. We've been happy with it! Installation by Best Buy was great and on time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator is reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy doors, temperature and shelves are easy to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use in garage for extra refrigerator for drinks, frozen entrees and other overflow from kitchen. Temperature stays in the targeted zone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic refrigerator /freezer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic unit that serves the purpose well. So far it is well built and has held up to the office lunchroom use. Seems to clean up easily and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for her new place. She said it works great and is very happy i got it for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience when I purchased the refrigerator. The sales person was nice and helped me right away. I like the size of the refrigerator and the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for our rental property and bigger than what the renters expected. Great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second frig for drinks & extra food. I will especially need it when I have guests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge. It sticks out a little more than I wanted it to but it does the job. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. The installation crew did a quick and ez job in the garage. All wrapped up in 45 minutes. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget offering

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a tenant, it’s not I candy but it does the job if you’re looking for a refrigerator that does it’s job well this is the one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the Insignia Refrigerator. The delivery was later than promised on the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet ,excellent ,great purchase. Nice adjustable shelves. It has a space for icemaker that can be hooked up later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Out of Box = Used & Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Out of box" means used and returned. I was in a pinch without a fridge and the value seemed reasonable. I picked up the unit only to discover, it was filthy. Glass shelf was stuck in food debris. Took a day to clean it. Otherwise, the fridge works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economical refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a rental. No complaints from the tenants. Delivery was prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good the refrigerator . Brought at a great price and in stock. Will see how long it will last never brought this brand appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item is just as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect because of the low price of this refrigerator. Best Buy had the lowest price then any other store. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia fridge has been a disaster. We received it 5/26/22 and on 6/27/22 it dumped water on our kitchen floor in spite of having no water or ice hook up. I called Insignia and scheduled a repair. That appt was cancelled without leaving a phone message or email. When I posted about this on BB’s Facebook page a helpful woman scheduled another service call. This, too was cancelled saying they had no one to send. I went back to FB and am still trying to get a service appt. BB wants to exchange the fridge which I do not want. The delivery people almost took out the front door and when I asked who was going to put the front door spring back they said they would for $100! Looks like BB can sell but not service. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, can’t complain, good for the price, no extra ice or anything

    I would recommend this to a friend