Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
MAKES LOUD NOISES AND TECH SAID IT IS COMMON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the Insignia and it made noises from day one. I tried to call customer service but was on hold for over 1.5 hours. I finally called a few days later and schedules a tech. The tech said, due to the new type of refrigerant, that these weird noises are normal due to oil that gets in the lines. It is very loud and distracting while the compressor is running. The tech said Best Buy won't do anything since it is such a cheap refrigerator. Do not buy this one as the tech said this is pretty common. Very disappointed on a brand new product.
No, I would not recommend this to a friend second fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good basic second fridge with plenty of storage -- good for rental or garage
I would recommend this to a friendVery economical and roomy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 color option white and black, left or right handed door. Uses not a lot of energy
I would recommend this to a friendGrinding noises, other issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased the fridge 8 days ago. First we had to fashion a new tool for the door handle because ours was drilled out the wrong way. But Since we plugged it in it has been making a lot of odd sounds in the motors that are getting worse. We had hoped it would subside after a day or two but it hasn’t. It’s a bit of a cross between a long drawn out grinding noise and a mooing cow. Not kidding. We were trying to gauge if it was something we could live with because we don’t want to have the hassle of returning it (we already broke up the box and recycled it) and have nowhere to put our food if we do that. Super frustrating and disappointing. We only have a few days left to decide and after that I’m guessing we’ll have to pay for any big repairs it needs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read about the annoying sounds that your Insignia Refrigerator is making, This is totally not the experience we wanted for you. Please, contact us at your earliest convenience so we can present you all the available options.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Great economy fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great, cheap fridge. We have it in our garage and it's been wonderful for extra meat and beer storage!
I would recommend this to a friend- Cons mentioned:Freezer, Noise level
Wouldn’t recommend!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty noisy, always making whining noises. Freezer section is on highest setting and goods in freezer do not seem to fully freeze!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the refrigerator. I am sorry to read that the unit is making a large amount of noise. We comprehend that this is very frustrating. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ok product for garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works fine. The problem is that when it was delivered and the freezer handle was stripped. They have to order and new piece and I am still waiting on the new handle. It's been 2 months already. Good thing it's a garage fridge.
No, I would not recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator because I needed compact but roomy refrigerator this one fit the bill.
I would recommend this to a friendVery good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re using this fridge in our basement. I had to swap my he handles to the other side. That went very easy.
I would recommend this to a friend2nd fridge flex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits our needs perfectly. Well with in budget and with a friendly staff to boot!!
I would recommend this to a friendFRIDGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY POLITE, TIMELY CLEAN STORE CONSIDERATE EMPLOYEE
I would recommend this to a friendWorking great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Saving on the electric bill a lot compared to the old 1985 fridge.
I would recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sized refrigerator and runs excellent. No issues with it.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly and is a great refrigerator. Deliered on time and the guys did a great job.
I would recommend this to a friendGreat performance refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It performs like a champ. The Best Buy brand Insignia can compete with major brands, great performance.
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was purchased for a rental property but it seems to be working fine. Would buy again for another rental.
I would recommend this to a friendGood Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is in our basement and good for that.
I would recommend this to a friendGreat backyard Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our backyard needs. Delivery guys were fantastic. Easy assembly and started cooling right away.
I would recommend this to a friendReplacement Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for our old fridge that couldn't keep up with this Texas heat.
I would recommend this to a friendGood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good..............................................
I would recommend this to a friend