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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,706 reviews
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth with ordering, delivery and setup. Very pleased with my new fridge. Love the textured surface too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time they have moved to placed where i want to fix

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Grinding noises, other issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the fridge 8 days ago. First we had to fashion a new tool for the door handle because ours was drilled out the wrong way. But Since we plugged it in it has been making a lot of odd sounds in the motors that are getting worse. We had hoped it would subside after a day or two but it hasn’t. It’s a bit of a cross between a long drawn out grinding noise and a mooing cow. Not kidding. We were trying to gauge if it was something we could live with because we don’t want to have the hassle of returning it (we already broke up the box and recycled it) and have nowhere to put our food if we do that. Super frustrating and disappointing. We only have a few days left to decide and after that I’m guessing we’ll have to pay for any big repairs it needs.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      I'm deeply sorry to read about the annoying sounds that your Insignia Refrigerator is making, This is totally not the experience we wanted for you. Please, contact us at your earliest convenience so we can present you all the available options.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great office refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator in our office for nearly a month now and it is working great. No frills and it does what it is suppose to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great, runs well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge runs really well and doesnt use up too much of my power bill. lots of room doesnt freeze stuff in the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs like a champ. The Best Buy brand Insignia can compete with major brands, great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re using this fridge in our basement. I had to swap my he handles to the other side. That went very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and works great. The center shelves and the shelves on the door are easily adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    it cools nice but shelves are weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks nice, cools perfectly but the 2 medium shelves are extremely weak and bent if you save a gallon of milk in their center. i have to have something under the shelves to be able to hold them in place, if not it bends and comes off of the wall. poor quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. It was easy to order and it was delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great economy fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, cheap fridge. We have it in our garage and it's been wonderful for extra meat and beer storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic fridge, works great for my rental unit, price value also good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of the brand,but was a good deal...hope it lasts as long as other brand names

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. No problems and interior great design. Awaiting many future years. Good price, don't care if it is the private store label brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a regular brand with affordable price, had it for few months now and still fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greate price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and couldn't beat the price! Another smooth transaction!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is in our basement and good for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarmila Patel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and very good delivery system !!, Best buy is best for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. But not sure how long is the standard warranty for . Thank you

    I would recommend this to a friend
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