Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. It is still new so the performance can not be evaluated yet
I would recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sized refrigerator and runs excellent. No issues with it.
I would recommend this to a friend- Cons mentioned:Noise level
MAKES LOUD NOISES AND TECH SAID IT IS COMMON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the Insignia and it made noises from day one. I tried to call customer service but was on hold for over 1.5 hours. I finally called a few days later and schedules a tech. The tech said, due to the new type of refrigerant, that these weird noises are normal due to oil that gets in the lines. It is very loud and distracting while the compressor is running. The tech said Best Buy won't do anything since it is such a cheap refrigerator. Do not buy this one as the tech said this is pretty common. Very disappointed on a brand new product.
No, I would not recommend this to a friend - Cons mentioned:Shelves
Spare refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a great product if it didn't have wire shelves that bend when in use. We didn't notice this flaw when it was on the store floor. A word to the wise, buy a refrigerator with only glass shelves! Cooling is fair, unit must be kept on coldest setting to cool normally.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scout,
Thank you very much for taking the time to review our Top Freezer Refrigerator. Regarding your concerns I want you to know that thanks to the feedback of our valuable customers like you we have improved the wire shelves on this model.
We have replacements available for you, please be so kind to contact us at 1-877-467-4289 we are at your service from 8 am to 9 pm CST. We want you to enjoy your fridge so we will be glad to help you get new shelves.
Arely R. - Insignia Support
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig for price and quality made. Shelves are metal a lot stronger than the plastic shelves.n
I would recommend this to a friendNice Refrigater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a regular brand with affordable price, had it for few months now and still fine.
I would recommend this to a friendGood fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was purchased for a rental property but it seems to be working fine. Would buy again for another rental.
I would recommend this to a friendGarage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent garage fridge, hopefully will last a long time
I would recommend this to a friendWill not buy used again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator works great delivered on time I would recommend to anyone needing a good refrigerator
I would recommend this to a friendVery economical and roomy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 color option white and black, left or right handed door. Uses not a lot of energy
I would recommend this to a friendgreat no frills refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple straight forward refrigerator, it works and it not full of electronic parts that will stop working.
I would recommend this to a friendSarmila Patel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price and very good delivery system !!, Best buy is best for appliances.
I would recommend this to a friendNice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order this for an apartment. Looks good just what we needed
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. But not sure how long is the standard warranty for . Thank you
I would recommend this to a friendGreate price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and couldn't beat the price! Another smooth transaction!
I would recommend this to a friend- Cons mentioned:Door
Think twice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically you get what you paid for. Got this for damaged replacement but still not perfect. Freezer can’t close properly even installer from Best Buy didn’t even put the rubber inside. Bottom door always open everytime you close the freezer door that’s why always make sure you properly close before u leave. Best Buy installer are not careful installing the door or reversing the door, probably they’re still kids and u can tell after installing they’re waiting for tips.
No, I would not recommend this to a friend Wire racks, dim light, a little noisy, but fine fo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service and it does just what we need for our garage.
I would recommend this to a friendWorking great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Saving on the electric bill a lot compared to the old 1985 fridge.
I would recommend this to a friendGood deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, quiet, cools quickly, and runs efficiently.
I would recommend this to a friendBasic refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Just a plain Jane purchased for a rental.
I would recommend this to a friend