Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. The color coordinates well with my new coming kitchen. Insignia is as good as any!
I would recommend this to a friendGood Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits our needs very well. The delivery and installation was on time. Thank you.
I would recommend this to a friendEmergency purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Emergency purchase for my elderly Inlaws that needed a fridge
I would recommend this to a friendRefrigerator for your money worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a charm. keeps food at the proper temp. for the price great buy
I would recommend this to a friendGreat refrigerator for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large, nice bright lights and a very good purchase. No problems so far.
I would recommend this to a friendGreat Fridge for price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge for price Had it for more than 2 years and still running perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We are amazed to read comments such as yours, thank you for writing us about our refrigerator. We love to see you happy with our unit, we are sure you will keep enjoying it more and more years to come.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Using as a second fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went well I received a gift card to compensate for a couple dent in fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for choosing our brand. I am sorry to read that it arrived dented, but I am glad that you got compensated and that you can start enjoying your unit. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the cost and works great. The installers were not good at all though!
I would recommend this to a friendInsigina refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and does a great job !!! Customer service and delivery was excellant too
I would recommend this to a friendAs advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. I like that it carries the energy star endorsement.
I would recommend this to a friendPerfect 2nd fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect as our 2nd . I love having the room for extra products . The shelves are adjustable to fit anything I need.
I would recommend this to a friendRefrigerator selection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service help with picking best product for our needs. Will be back soon for much larger purchase
I would recommend this to a friendGood value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the price. I had to turn the dial all the way up for optimal beer coldness.
I would recommend this to a friendGarage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose. More important was the care of the delivery guys from #464 Grandville Mi. Kudos to their team.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price. Keeps good and cold.....
I would recommend this to a friendA disappointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for just 3 months. When shopping for one for our garage I was very careful to check that they were approved for garage usage. This one said it was in the owners manual. Now we are having a consistent problem with the freezer defrosting too often and getting too warm to keep our frozen foods frozen. It is still under warranty so we reported our problem. The service technician informed us that because the refrigerator maintained at 40 degrees.......as it should......the freezer was falsely sensing that it was too cold and defrosting when it didn’t need too. Consequently there was nothing that could be done for that!!! This is extremely distressing because it makes the freezer essentially useless and we invested in a 3 year extended warranty. This will absolutely be the one and only Insignia appliance we will ever buy if it’s typical of their quality. We will go back to buying Whirlpool even if more expensive!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you very much for taking the time to review our Refrigerator. It is always disheartening when a newly purchased product doesn't work correctly but to not get the support you need to get it up and running is unacceptable. Please contact my team at Insignia Products for your warranty support needs and we will help get you back up and running.
Janine G. - Insignia Support | https://www.insigniaproducts.com/contact-us |
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple refrigerator that does what it is for. I wish the shelfs were more adjustable but still a decent fridge for the price
I would recommend this to a friendFridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in June and placed in garage. Works well so far.
I would recommend this to a friendReally nice inexpensive refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plain white, no frills fridge that is quiet and works well. Highly recommended for the cost conscious buyer.
I would recommend this to a friendGreat and inexpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great inexpensive refrigerator. I have bought several of these for rental properties and they hold up well
I would recommend this to a friend