Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Good for an economy frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cold and it works. It met a short term requirement I had without notice
I would recommend this to a friendinsigna refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked great up until 6 months ago. This refrigerator does not cool items anymore, parts are hard to find and no one can work on these. This is not a good brand
No, I would not recommend this to a friendExcellent unit for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little unit. Keeps a constant temp, and is quite quiet. Everything we wanted.
I would recommend this to a friendLess than great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things cold, but the seal to keep air from escaping is poor. When I close the fridge the freezer opens. The wire racks are horrible bc things are constantly falling over. I’m not sure if the seal/closing issues are from them reversing the doors and the geek squad didn’t do something right or just poor quality. The fridge also had a faulty water reservoir which caused Water to puddle on the floor under the fridge and it couldn’t be repaired so I had to get a new fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 18.1 Cu. Ft. Top-Freezer Refrigerator, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Great refrigerator for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large, nice bright lights and a very good purchase. No problems so far.
I would recommend this to a friendUsing as a second fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went well I received a gift card to compensate for a couple dent in fridge.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for choosing our brand. I am sorry to read that it arrived dented, but I am glad that you got compensated and that you can start enjoying your unit. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in June and placed in garage. Works well so far.
I would recommend this to a friendGarage fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose. More important was the care of the delivery guys from #464 Grandville Mi. Kudos to their team.
I would recommend this to a friendInsignia Fridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a short amount of time but so far so good.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price for a great product. Best Buy had the price of any other place in Lafayette.
I would recommend this to a friendReally nice inexpensive refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plain white, no frills fridge that is quiet and works well. Highly recommended for the cost conscious buyer.
I would recommend this to a friendGreat Fridge!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! Quick delivery and set up!! Great service, great price, what more could you want!!!
I would recommend this to a friendGreat and inexpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great inexpensive refrigerator. I have bought several of these for rental properties and they hold up well
I would recommend this to a friendGreat Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage fridge. Great service. Installed and take care of very thoughtfully
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the cost and works great. The installers were not good at all though!
I would recommend this to a friendInsignia fridge freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fridge works great sales person was great and Manager was great overall great experience thank you Best Buy
I would recommend this to a friendInsigina refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and does a great job !!! Customer service and delivery was excellant too
I would recommend this to a friendNice size refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, worth the money. Works well, installation services and precautions due to covid were excellent
I would recommend this to a friendA disappointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for just 3 months. When shopping for one for our garage I was very careful to check that they were approved for garage usage. This one said it was in the owners manual. Now we are having a consistent problem with the freezer defrosting too often and getting too warm to keep our frozen foods frozen. It is still under warranty so we reported our problem. The service technician informed us that because the refrigerator maintained at 40 degrees.......as it should......the freezer was falsely sensing that it was too cold and defrosting when it didn’t need too. Consequently there was nothing that could be done for that!!! This is extremely distressing because it makes the freezer essentially useless and we invested in a 3 year extended warranty. This will absolutely be the one and only Insignia appliance we will ever buy if it’s typical of their quality. We will go back to buying Whirlpool even if more expensive!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you very much for taking the time to review our Refrigerator. It is always disheartening when a newly purchased product doesn't work correctly but to not get the support you need to get it up and running is unacceptable. Please contact my team at Insignia Products for your warranty support needs and we will help get you back up and running.
Janine G. - Insignia Support | https://www.insigniaproducts.com/contact-us |
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value the fridge is a really good purchase the quality is good
I would recommend this to a friend