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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,706 reviews
  • Rated 5 out of 5 stars

    Great and inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive refrigerator. I have bought several of these for rental properties and they hold up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but came in damaged! Called and Best Buy made a good discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice inexpensive refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain white, no frills fridge that is quiet and works well. Highly recommended for the cost conscious buyer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an economy frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cold and it works. It met a short term requirement I had without notice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, nice bright lights and a very good purchase. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using as a second fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well I received a gift card to compensate for a couple dent in fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for choosing our brand. I am sorry to read that it arrived dented, but I am glad that you got compensated and that you can start enjoying your unit. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were nice and polite. I have not had any problems with my Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I recommended I am very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple refrigerator and this one has been great, and delivery was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia fridge freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge works great sales person was great and Manager was great overall great experience thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our expectations, very good quality and perfectly fits for our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, worth the money. Works well, installation services and precautions due to covid were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle setting of 3 is ice cold. This is a very nice refrigerator. High quality compared to imitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for my daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my machine!!! It's perfect for my daughter's apartment. I would definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer, perfect, better tgan expected. Very nice unit, and priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SIZE FOR FAMILIES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeds my expectation I think the best buy Insignis is a good quality is excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A disappointment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for just 3 months. When shopping for one for our garage I was very careful to check that they were approved for garage usage. This one said it was in the owners manual. Now we are having a consistent problem with the freezer defrosting too often and getting too warm to keep our frozen foods frozen. It is still under warranty so we reported our problem. The service technician informed us that because the refrigerator maintained at 40 degrees.......as it should......the freezer was falsely sensing that it was too cold and defrosting when it didn’t need too. Consequently there was nothing that could be done for that!!! This is extremely distressing because it makes the freezer essentially useless and we invested in a 3 year extended warranty. This will absolutely be the one and only Insignia appliance we will ever buy if it’s typical of their quality. We will go back to buying Whirlpool even if more expensive!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you very much for taking the time to review our Refrigerator. It is always disheartening when a newly purchased product doesn't work correctly but to not get the support you need to get it up and running is unacceptable. Please contact my team at Insignia Products for your warranty support needs and we will help get you back up and running.

      Janine G. - Insignia Support |  https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps things cold. Quiet operation when compressor starts up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garage fridge. Stays right above 30 in a garage in Florida set on 4. Glad we purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost and works great. The installers were not good at all though!

    I would recommend this to a friend
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