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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,706 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase to replace the one at work and it was a big hit with employees they were so happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to clean and worth money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and is a great value for the money it costs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Dannie14.

      I want to take a moment to appreciate the time you took to share this review with us. It is always encouraging to read this type of comments and they allow us to continue striving to provide only the best products to our customers.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect for my small condo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works very well and fits nicely in my small condo. The price was great and service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Refrigerator! Stylish and affordable all in one! Goes with any style kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance and can't beat the price. This is an additional appliance I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Holds everything I need and it's not too big that it takes up so much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent simple to install. Very happy with it We are happy to have it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jintag!

      Thank you for writing a review about our Top-Freezer Refrigerator. We know how important is to keep your food safe, and we are so glad to know it has been up to your expectations! Please remember that if you ever happen to need assistance with your product, you can reach us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Garage Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed at the right price. Product was in stock and was delivered on time as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enough space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Keeps food Cook and very spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Thank you Best buy, set up and delivery was very professional. Mark W.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy appliance to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for a rental unit. Would purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Not functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly we are very unhappy with this product and are beyond the 15 day return window. We knew when it arrived that the freezer was popping open when we closed the refrigerator door, but we thought we would just live with it versus having to orchestrate an exchange. However several times now the items in our freezer have defrosted because a guest closes the refrigerator door not knowing that the freezer pops open. It’s basic refrigerator functionality - ridiculous that this happens.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mandy,

      Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice ‘fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should and looks nice. The door can be swapped to put the handle on the other side. No frills ‘fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working and it is our garage refrigerator. it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Frig Deal!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably Best Frig Deal in USA! Ending up buying 3 frigs for myself & family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is working well so fat no complaints. Stay tuned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra refrigerator and is working perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra refrigerator and this one is working perfect for us.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I appreciate the time you took to write this review of our Top-Freezer Refrigerator. We are absolutely committed to provide the best products and experience. Thank you for being part of our family!

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice refrigerator, but ....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer gasket leaked where you could actually see into the freezer from the side. The leak produced frost inside the freezer. We adjusted the gasket hoping to correct the problem. We did not call BBY customer support but may do so soon if problem is not rectified.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chillin' w/ my new Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this shopping experience and would do so again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and quiet. Good for my basement to replace the old fridge.

    I would recommend this to a friend
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