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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 4,705 reviews
  • Rated 5 out of 5 stars

    Amazing appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing appliance and amazing warranty service, Thank you to all the wonderful people involved!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator. It works great for a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for the price. Using as a secondary fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long does it take for the refrigerator to get cold when buying a new one ? What is the temperature I should put it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good, good quality Excellent for a garage refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The technicians were knowledgeable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator. I wish it had glass shelves though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great... So far so good with refrigerator..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was just what I needed. No complaints. It does exactly what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and that is a good thing...great people that delivered it and put it in too...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the frig and the Best Buy company. We hope to continue to buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18.1 Cu Ft Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It was a gift for my mom. She's loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well set set up fridge and installed it.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 2 out of 5 stars

    Insignia fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase again due to wire shelves. Cannot keep anything upright. Everything falls over.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BarryP,

      Thank you for writing a review about our Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White .We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed its a simple fridge and does the job right for the budget

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item over a month ago. After the first delivery in 2 days making terrible motor Noise. They picked that one up two weeks later. And brought another one. Came home from Thanksgiving. Open the front door and hears a none stop whining from the refrigerator. Wasn't cycling off and all my food in the refrigerator was spoiled. Freezer stuff was beginning to defrost. Unplugged the unit. Needless to say they are picking up the second unit...( Mind you it's taking almost 3 weeks. ) Tried to upgrade but nothing is available until well I to April.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Would recommend this product to friends and family.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Needs to be returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is making periodic grinding noises. I called to have it replaced. Nothing can be done till quarantine is lifted and delivery men can come and get it. For the time being it is keeping food cold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only fridge that was available to be delivered within days. Very loud, more cool than cold, if your not in a rush for one then WAIT!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 18.1 Cu. Ft. Top-Freezer Refrigerator, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator I’m truly enjoying it and so is my family keeping everything cold

    I would recommend this to a friend