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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 4,706 reviews
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item over a month ago. After the first delivery in 2 days making terrible motor Noise. They picked that one up two weeks later. And brought another one. Came home from Thanksgiving. Open the front door and hears a none stop whining from the refrigerator. Wasn't cycling off and all my food in the refrigerator was spoiled. Freezer stuff was beginning to defrost. Unplugged the unit. Needless to say they are picking up the second unit...( Mind you it's taking almost 3 weeks. ) Tried to upgrade but nothing is available until well I to April.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator to have in my garage for extra storing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mentor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good job. DRIVER did a fantastic job with delivery and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection, delivery on time amazing service and Fit perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator for this price. Roomy and easily accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was just what I needed. No complaints. It does exactly what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Runs quietly, Cools efficiently. Great investment and it looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator I’m truly enjoying it and so is my family keeping everything cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for good price and ease of customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator. It works great for a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks in. So far so good. Nothing to complain, it does it’s job in keeping things cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the frig and the Best Buy company. We hope to continue to buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product, Pricing & Service provided by "Best Buy" is very good Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Ok I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest quality fridge. When you close the freezer you have to apply some pressure but not to much or you will pop open the refrigerator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 18.1 Cu. Ft. Top-Freezer Refrigerator! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My food is as it should be. It's easy to clean. I love how the inside is set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great... So far so good with refrigerator..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great base model refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic refrigerator price good, energy efficient, keeps food cold and very organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and spacious refrigerator. fast and courteous delivery. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Needs to be returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is making periodic grinding noises. I called to have it replaced. Nothing can be done till quarantine is lifted and delivery men can come and get it. For the time being it is keeping food cold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great. I really like the large door storage, and big crisper drawers.

    I would recommend this to a friend