Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the money little noisy we have it as our garage fridge
I would recommend this to a friend - Cons mentioned:Shelves
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the shelves but other than that seems pretty good
I would recommend this to a friend - Cons mentioned:Door
Highly flawed. Steer clear.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HATE this fridge so much. Design is HIGHLY flawed. This is the extra fridge for the garage so I really wasn't picky. I just need it for the meat for the week, extra jugs of milk & OJ from the warehouse club, and to keep individual drinks from cluttering up the main kitchen fridge. I figured I'd save a little vs buying the name brand. Whether or not the fridge closes is temperamental so I had to put kid locks on it to ensure it's closed and stays that way. Shelves are stupidly spaced that things like jugs of milk or cartons of OJ are too tall for the bottom shelf. If you raise it about 6-8 inches to the next notch you will basically lose an entire fridge shelf unless you have items that are about 4 inches tall. All of the milk / juice / pint cartons need to be on the door. Because of the placement of the deeper door shelf that is designed for milk jugs the bottom interior shelf can only be about 3/4 of the way out to the edge or the door will not close. The deeper door shelf is above a slimmer shelf which you cannot see the contents of without really bending down. Then the deeper milk jug shelf cracked after 4 months from holding the 3 gallons of milk it was clearly designed for. So now if you put anything on it, it will sag just enough to keep you from closing the door. And remember can't put the milk on the bottom shelf because there's not enough vertical clearance and can't fill it out to the edge. The fridge still has the original tape in some places and I'm seriously considering ridding myself of it and buying something else. If you only have $500 to spend on a fridge then it does the basics it's supposed to. If you can, go with something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™- 18.1 Cu. Ft. Top-Freezer Refrigerator - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Price
Garage Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable refrigerator for the garage. Happy to have this frill free addition.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Perfect for our garage. Highly recommend especially for the price!!
I would recommend this to a friend - Pros mentioned:Size
Great economical refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and roomy enough for a single person, definitely meets my needs.
I would recommend this to a friend - Pros mentioned:Price
fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator and great value.. nust what we needed
I would recommend this to a friend - Pros mentioned:Price
Perfect size fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge fir an extra to put in our garage st our new home. It’s perfect for what we needed and the price.
I would recommend this to a friend - Pros mentioned:Size
New Fridge!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this little gem for my basement. It’s the perfect size. Haven’t had any issues in the 3 months since purchase.
I would recommend this to a friend - Pros mentioned:Size
Refridgerator Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, just the right size for 2 people, possibly a family of 4. The price and free delivery made this almost a steal.
I would recommend this to a friend - Pros mentioned:Size
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for a small family of 3. Doesn't take up as much space as our Horrible Samsung that we are replacing.
I would recommend this to a friend - Pros mentioned:Price
Just what I needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper unit good as a second unit or for a rental apartment.
I would recommend this to a friend - Pros mentioned:Size
Not bad at all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a quick replacement for a broken fridge for my son’s apartment and this definitely serves it’s purpose!
I would recommend this to a friend - Pros mentioned:Cooling
Insignia fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent fridge does the job specially when you need a very cold beverage
I would recommend this to a friend - Pros mentioned:Size
GREAT FRIDGE FOR THE MONEY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS FRIDGE BY INSIGNA IS QUIET WHEN IT RUNS AND IS BIG ENOUGH FOR ALL OUR FOOD AND DRINKS. IT EVEN HAS A LED FOR LIGHTING.
I would recommend this to a friend - Pros mentioned:Ease of use
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and quality and easy to use. I like the black color but they don't have
I would recommend this to a friend - Pros mentioned:Space
Good product as an extra refrigerated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product with lot of space in freezer as well as refrigerator I liked it
I would recommend this to a friend - Pros mentioned:Size
No issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the price. Can store enough food for a house of 4-5
I would recommend this to a friend - Cons mentioned:Shelves
Great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again easy to use even came with ice tray. Doors open easy. Don't like the wire shelves hard to stand up water bottles
I would recommend this to a friend Great quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best garage refrigerator you can purchase! Works really well and very happy with this purchase!
I would recommend this to a friend