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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,705 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and quality and easy to use. I like the black color but they don't have

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Fridge!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this little gem for my basement. It’s the perfect size. Haven’t had any issues in the 3 months since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge at a very fair price. Delivered and set up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice refrigerator and great value.. nust what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good as a secondary fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up in my garage during the desert summer no issues so far. Great cheap fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good product as an extra refrigerated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product with lot of space in freezer as well as refrigerator I liked it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT FRIDGE FOR THE MONEY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS FRIDGE BY INSIGNA IS QUIET WHEN IT RUNS AND IS BIG ENOUGH FOR ALL OUR FOOD AND DRINKS. IT EVEN HAS A LED FOR LIGHTING.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig, ice maker, water line install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was complete after two trips. The handle needed reordered and second trip. The water line I purchased through BB was not the right size fitting on the water supply side. I thought BB would bring the fitting but was not part of service. I understand but would have been nice to complete the water line install.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper unit good as a second unit or for a rental apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garage Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine as a garage fridge. Arrived/delivered slightly dented on both sides. Delivery people didn’t bother to mention dents to my spouse. Figuring I’d dent it myself working in the garage, I’m letting Best Buy get away with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not bad at all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick replacement for a broken fridge for my son’s apartment and this definitely serves it’s purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great secondary fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a spare fridge in the garage. IT works great and it was a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again easy to use even came with ice tray. Doors open easy. Don't like the wire shelves hard to stand up water bottles

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few years now. Really great and so much space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    No issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for the price. Can store enough food for a house of 4-5

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Highly flawed. Steer clear.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HATE this fridge so much. Design is HIGHLY flawed. This is the extra fridge for the garage so I really wasn't picky. I just need it for the meat for the week, extra jugs of milk & OJ from the warehouse club, and to keep individual drinks from cluttering up the main kitchen fridge. I figured I'd save a little vs buying the name brand. Whether or not the fridge closes is temperamental so I had to put kid locks on it to ensure it's closed and stays that way. Shelves are stupidly spaced that things like jugs of milk or cartons of OJ are too tall for the bottom shelf. If you raise it about 6-8 inches to the next notch you will basically lose an entire fridge shelf unless you have items that are about 4 inches tall. All of the milk / juice / pint cartons need to be on the door. Because of the placement of the deeper door shelf that is designed for milk jugs the bottom interior shelf can only be about 3/4 of the way out to the edge or the door will not close. The deeper door shelf is above a slimmer shelf which you cannot see the contents of without really bending down. Then the deeper milk jug shelf cracked after 4 months from holding the 3 gallons of milk it was clearly designed for. So now if you put anything on it, it will sag just enough to keep you from closing the door. And remember can't put the milk on the bottom shelf because there's not enough vertical clearance and can't fill it out to the edge. The fridge still has the original tape in some places and I'm seriously considering ridding myself of it and buying something else. If you only have $500 to spend on a fridge then it does the basics it's supposed to. If you can, go with something else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™- 18.1 Cu. Ft. Top-Freezer Refrigerator - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is definitely big enough on the inside. Has a bright LED light.. wish it had the deli drawer, but for the price I will survive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Perfect for our garage. Highly recommend especially for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Garage Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable refrigerator for the garage. Happy to have this frill free addition.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This model was just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quality good size fridge/ freezer for our bulk storage. This 18 cu. ft. highly rated fridge definitely fit our need.

    I would recommend this to a friend
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