Customer Ratings & Reviews
- Model:
- NS-RTM18WHD2
- |
- SKU:
- 6472693
Customer reviews
Rating 4.5 out of 5 stars with 2003 reviews
(2,003 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, size, quietness, temperature control, and design. Many find the refrigerator to be great overall, with an amazing inside capacity and a nice, compact size. However, some customers have expressed concerns regarding the freezer performance, particularly the absence of a light, and a few reported receiving the product with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
My garage refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient love that it is frost free second purchase moved sold with house
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It's surprisingly roomy both fridge and freezer. Good sized shelves that can be moved up or down. My only comment is once in awhile if I don't push hard enough the fridge door pops open. But it has a little alarm to let you know.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, AbbeO! We're so glad you're loving your new fridge—roomy, flexible shelving, and that handy door alarm is a great bonus. Enjoy the cool convenience!
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great size and price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Perfect size and reasonably priced! So good, I bought a second one.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Physical damage
Rated 3 out of 5 stars
Decent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge itself is fine. Good size for a small office. It did however arrived dented/damaged.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Insignia refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and runs perfect. Thought it would be smaller than expected but the size is actually perfect. Very happy with our purchase. Would definitely recommend this refrigerator
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Cindy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it just the size I was looking for has enough room on the icebox and the bottom fridge
I would recommend this to a friend Rated 4 out of 5 stars
Good value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Insignia 18 cu. ft. top freezer refrigerator and overall it’s been doing the job, especially for the price. It’s simple, spacious, and looks clean in the kitchen. The layout works well for what I need and it runs quietly. The one issue I’ve noticed is that things placed near the back wall of the fridge tend to freeze. There are definitely some cold spots, so I have to be careful where I put more delicate items like greens or eggs. It’s not a dealbreaker, but it’s something to keep in mind if you plan to store a lot of fresh produce. For a basic fridge, it works. But if you want more even cooling or advanced features, you might want to go with a higher-end model.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .AleksandraF, thank you for your detailed review! We're glad to hear that the refrigerator is spacious, quiet, and fits well in your kitchen. Your feedback about the cold spots is valuable and will help others make informed decisions.
- Shiela | Insignia Support
- Pros mentioned:Overall performance, Temperature control
Rated 5 out of 5 stars
Nice fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Only about 3 weeks in. Holds the cold well. Using as a beer and overflow fridge. The delivery and installation team were fantastic.
I would recommend this to a friend Rated 4 out of 5 stars
Works well but makes squeaking noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and runs well. Only issue is it makes a frequent squeaking sound, which seems to be a common theme for this brand. It would’ve been a 5-star review if that wasn’t an issue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Have had for a couple of years now and never had any problems.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very pleasant and easy to deal with. They even helped me load the item into my truck:)
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Value Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value Buy---functions well, meets our needs, spacious.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good work good too. I will buy it again work good .
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working. Good space Silent noise Perfect
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Insignia Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Has so much space and works amazingly!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my purchase, it is just what i needed and the price was just as great in meeting my need. This refrigerator is very spacious and i am happy that on the day that i walked in Bestbuy it was there just waiting on me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Insignia 18 Cu. Ft. Top-Freezer Refrigerator with Handles. It's always great to hear that our products meet and exceed customer expectations. We're glad that you found the price to be competitive and met your needs. And we're especially happy that you were able to find the product you wanted in stock at Best Buy on the day you visited. Your satisfaction is our top priority, and we appreciate your loyalty to the Insignia brand. If you have any other questions or concerns, please don't hesitate to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-handles-white/6472693.p?skuId=6472693
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works really well and has a lot of storage space. I love it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a refrigerator for our basement apartment. We found this refrigerator and it was perfect for our space. It works well and we have never had an issue with it. We got a great deal and would recommend this discount center to anyone.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good fridge with good value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and setup was excellent and on time. The fridge itself is very spacious. The door racks are also good size. Using it as a second fridge in the basement. Perfect use and fit for the it. Got the white one.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Works but Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent refrigerator but it arrived damaged. I didn't know who to blame. The manufacturer or Best Buy. I couldn't get a replacement because there were none. I had to take some money off. It's cold so that's good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We hear you, MatthewH. Your review is essential to us. If you have any specific suggestions on how we can do better, please share. - Carl | Insignia Products













